Re: Form letter for direct debit surcharge complaints In message <slrnevlolq.1lk3.davidt-news@outcold.yadt.co.uk>, David
Taylor <davidt-news@yadt.co.uk> writes
>A charge applied to all people not paying by DD _is_ the same
>as a discount applied only to those people paying by DD.
>
>It doesn't matter who calls it what -- it's both.
>
You are right when it comes to the bottom line but now consider why BT
decided to call it a charge (which they should have guessed would be
unpopular) rather than giving a discount. They could easily have given
a discount to those who paid by DD, they did that before but they have
chosen instead to make an additional charge to all those who do not pay
by DD. Wouldn't possibly be a way of making the price look cheaper
would it?
--
Paul Harris |