01-10-2011, 02:45 AM
| | Re: Online Account Management
On Sun, 09 Jan 2011 19:03:40 -0500, Boris <email@example.com> wrote:
> This is about my ATT landline, not wireless, but some of you must have
> I've been using Online Account Management for both wireless and landline
> for years to pay bills. I use the same ID and PW for both. Today, I went
> online to pay my wireless, no problem. Then, I logged off, and tried to
> log on to the landline (Phone and Internet) section to pay the landline
> bill. I got "TLE105: We apologize for the inconvenience but Online Account
> Management is not available for this account." Huh?
> I called, but no one knows what to do. All I want to do is pay my bill.
> Any ideas?
You just want to pay your bill? Try calling 1-800-ATT-2020 and, after DTMFing
the phone number of the account whose bill you want to pay, keep saying
"Representative" or "Agent" or pressing "zero" until you've got a live
CC Agent on the line -- tell the rep you want to pay your bill, but the
automated system's not recognizing your DTMF tones. Agent should be able
to let you pay your bill (using a credit card) right then and there,
> ... Anyone had the same problem?
Yup (well, not "same" -- but similar; solution outlined above).
> Thanks ...
YVW. HTH. Cheers, -- tlvp
Avant de repondre, jeter la poubelle, SVP