On Thu, 15 Jul 2010 09:40:18 -0600, in
<D4O%n.24803$Zi.firstname.lastname@example.org>, Todd Allcock
>At 15 Jul 2010 01:59:44 -0700 Jessie K Chou wrote:
>> They will likely be resolving the antenna issue at that time by
>> providing cases to all purchasers at no cost and apologizing for the
>> way they handled the problem.
>Or, alternatively, they'll just announce that they've sold x million units,
>tell us their customers love them, announce the release date of the
>software "fix," claim Consumer Reports used faulty testing methodology,
>and tell anyone who wants to return their iPhone 4 to return it,
>otherwise just "don't hold it like that!"
>"Apologize?" This is Apple we're talking about...
This is actually Steve Jobs we're talking about...
Apple without Jobs was much less arrogant,
but also much less successful.
The problem with the arrogant superstar business model is that while it
can often be amazingly right, it can also be amazingly wrong, as in the
case of NeXT, and the business model doesn't work at all after the
superstar is gone.
"Assumption is the mother of all screw ups."
[Wethern’s Law of Suspended Judgement]