 Re: iPhone bricks - more info
In article <fpip5f0w3kfl$.1mk5n0laszbe9.dlg@40tude.net>, Traveling Man
<none@none.com> wrote:
> > Few people want AT&T as a carrier." It's always one of the top three,
> > but apparently people who want to complain ignore everyone who choses
> > it on purpose.
>
> Top three in what? Maybe in subscribers, but every customer survey I've
> read lately puts VZW on top, and AT&T down the list below T-Mobile.
Yes, I was writing about the number of subscribers, because the
statement was about selecting the carrier. The only quantifiable fact
we can use to show that consideration is the number of people actually
using the carrier.
Sure, people may WANT more from a carrier -- some expect the very best
of every story they've ever heard (lowest cost, best coverage, fastest
data network, most features, most open attitudes, unlimited handset
choice, all at the same time!). But the only way to actually show how
the choices affect what they actually do is to look at the one they
use.
Surveys about satisfaction are usually about specific features or
customer handling, not all issues at once.
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