On 13 Jul 2008,
no-spam@sonic.net (Fake ID) wrote:
>In article <g6qh74p0t2ihne6fauaumvc0jgnkutdj6a@4ax.com>,
>Scott in SoCal <scottenaztlan@yahoo.com> wrote:
>>
>>Same here. In my case, although the "2-year contract" period was over
>>by several months, Verizno claimed I had "extended" my contract by
>>another year by changing my calling plan (we moved from AZ to CA and
>>my wife wanted a local phone number). We did NOT buy any new
>>(subsidized) hardware, nor did our rate plan change, so what "costs"
>>does Verizon need to recover from us that would justify extending our
>>contract? Of course, the droid at the Verizon store never mentioned
>>it, and I don't recall signing any sort of agreement to extend my
>>contract period by an additional year.
>
>Wonder if that droid got commission or bonus for coding your transaction
>as a contract extension.
I'm a forner VZW employee. Sales reps are compensated for activations,
contract extensions, as well as data packages. During one retail data
competition, 3 retail sales reps slammed over 200 customers with data
packages on a Saturday morning. When they were caught, all fhree of them
had to report to HR at the regional office. We were certain that these
three were going to be terminated due to the scope of the slamming. Guess
what? Not one of them was terminated! None of us who knew about the
slamming could believe it! We weren't sure if the three received a verbal
or written warning.
VZW employees who slam customers should be fired!
Re: Verizon Opens Wallet to Settle Raft of Early Termination Lawsuits 
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