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  #1 (permalink)  
Old 02-28-2008, 07:01 PM
lo
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Default Cancelling contract ??

Thursday, February 28, 2008



Hello There:



My 2 year contract with Cingular/AT&T cellular will expire in June 08, I was wondering if I cancel the service now, would

they make me pay for the 3 months missing until June 08?

I am hesitant to call to find out, the last two calls I did, (August 07, January 08) both times they offered me Fast Internet

connection which I said no and both times (?)they set me with the connection and it was a hassle to cancel it. I did complaint

about the "common practice" of the sales persons to set you with the service without you requesting but I doubt if they have

done anything about it.



Thank you in advance,



Lo



For reference, I am in south Florida.


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  #2 (permalink)  
Old 02-28-2008, 07:32 PM
Todd H.
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Default Re: Cancelling contract ??

"lo" <lu@aol.com> writes:
>
> My 2 year contract with Cingular/AT&T cellular will expire in June
> 08, I was wondering if I cancel the service now, would
>
> they make me pay for the 3 months missing until June 08?


Heh, if only.

More likely they'll charge you the contract's $175 cancellation fee.

> I am hesitant to call to find out, the last two calls I did, (August
> 07, January 08) both times they offered me Fast Internet connection
> which I said no and both times (?)they set me with the connection
> and it was a hassle to cancel it. I did complaint about the "common
> practice" of the sales persons to set you with the service without
> you requesting but I doubt if they have done anything about it.


Keep notes. Get names of people you talk to. Document dates.

--
Todd H.
http://toddh.net/

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  #3 (permalink)  
Old 02-29-2008, 10:22 AM
SMS
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Posts: n/a
Default Re: Cancelling contract ??

lo wrote:

> My 2 year contract with Cingular/AT&T cellular will expire in June 08, I
> was wondering if I cancel the service now, would
>
> they make me pay for the 3 months missing until June 08?


No, they would make you pay the entire termination fee, whatever it is,
$175 IIRC. Unlike Verizon, AT&T has not implemented a pro-rated
termination fee, even though they claim to be planning to follow Verizon
and offer pro-rating. So keep the service for three more months.

>
> I am hesitant to call to find out, the last two calls I did, (August 07,
> January 08) both times they offered me Fast Internet
>
> connection which I said no and both times (?)they set me with the
> connection and it was a hassle to cancel it. I did complaint
>
> about the "common practice" of the sales persons to set you with the
> service without you requesting but I doubt if they have
>
> done anything about it.


It's likely that the sales people have been instructed to do what they
did, and have also been told to deny that they have been to told to do this.

By the way, the proper group for this post is alt.cellular.attws, which
I am adding. In the future, please post all inquiries about wireless
from AT&T to alt.cellular.attws, since Cingular no longer exists.

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  #4 (permalink)  
Old 02-29-2008, 06:47 PM
Todd Allcock
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Default Re: Cancelling contract ??



"SMS" <scharf.steven@geemail.com> wrote in message
news:47c7ea35$0$36342$742ec2ed@news.sonic.net...

> By the way, the proper group for this post is alt.cellular.attws, which I
> am adding. In the future, please post all inquiries about wireless from
> AT&T to alt.cellular.attws, since Cingular no longer exists.


Hmmm...

"SMS" <scharf.steven@geemail.com> wrote in message
news:47c2d8a6$0$36404$742ec2ed@news.sonic.net...

> There's nothing "official" about "alt.cellular.attws" becoming the group
> for discussion of wireless from AT&T, it was just logical to use an
> existing newsgroup with an appropriate name.






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