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  #1 (permalink)  
Old 11-27-2007, 12:01 PM
sparks
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Posts: n/a
Default data plans for state employees under contract

I tried to find out about a discount and maybe a low term plan for
state employees, we have tons of phone contracts available.
When I called all I get it HUH WHAT.

any ideas need to talk to someine on whats available and how much?

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  #2 (permalink)  
Old 11-28-2007, 03:17 AM
Todd H.
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Default Re: data plans for state employees under contract

sparks <jstalnak@swbell.net> writes:

> I tried to find out about a discount and maybe a low term plan for
> state employees, we have tons of phone contracts available.
> When I called all I get it HUH WHAT.
>
> any ideas need to talk to someine on whats available and how much?


If you called a general customer service line, You called the wrong
people.


Typically these sorts of corporate/group plans have a representative
assigned to them. It may take some digging to find out who that AT&T
rep is that is in charge of your employer's corporate account.

--
Todd H.
http://toddh.net/

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  #3 (permalink)  
Old 11-28-2007, 11:35 AM
Jer
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Posts: n/a
Default Re: data plans for state employees under contract

Todd H. wrote:
> sparks <jstalnak@swbell.net> writes:
>
>> I tried to find out about a discount and maybe a low term plan for
>> state employees, we have tons of phone contracts available.
>> When I called all I get it HUH WHAT.
>>
>> any ideas need to talk to someine on whats available and how much?

>
> If you called a general customer service line, You called the wrong
> people.
>
>
> Typically these sorts of corporate/group plans have a representative
> assigned to them. It may take some digging to find out who that AT&T
> rep is that is in charge of your employer's corporate account.
>
> --
> Todd H.
> http://toddh.net/



Every AT&T corporate account rep has a counterpart with the account
company. That's who Sparks should be looking for, someone in his own
organization. Sparks will have to deal through this person to access
any benefits for discounted service.

--
jer
email reply - I am not a 'ten'

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  #4 (permalink)  
Old 11-28-2007, 11:56 AM
Ron
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Posts: n/a
Default Re: data plans for state employees under contract

On Wed, 28 Nov 2007 06:35:55 -0600, Jer <gdunn@airmail.ten> wrote:

>Todd H. wrote:
>> sparks <jstalnak@swbell.net> writes:
>>
>>> I tried to find out about a discount and maybe a low term plan for
>>> state employees, we have tons of phone contracts available.
>>> When I called all I get it HUH WHAT.
>>>
>>> any ideas need to talk to someine on whats available and how much?

>>
>> If you called a general customer service line, You called the wrong
>> people.
>>
>>
>> Typically these sorts of corporate/group plans have a representative
>> assigned to them. It may take some digging to find out who that AT&T
>> rep is that is in charge of your employer's corporate account.
>>
>> --
>> Todd H.
>> http://toddh.net/

>
>
>Every AT&T corporate account rep has a counterpart with the account
>company. That's who Sparks should be looking for, someone in his own
>organization. Sparks will have to deal through this person to access
>any benefits for discounted service.



Not necessarily. Depends whether the employer is paying the bill, or
he is. Usually different rules for personal phones, although likely
still some discount.

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  #5 (permalink)  
Old 11-28-2007, 01:26 PM
Todd H.
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Posts: n/a
Default Re: data plans for state employees under contract

Jer <gdunn@airmail.ten> writes:

> Todd H. wrote:
> > sparks <jstalnak@swbell.net> writes:
> >
> >> I tried to find out about a discount and maybe a low term plan for
> >> state employees, we have tons of phone contracts available.
> >> When I called all I get it HUH WHAT.
> >>
> >> any ideas need to talk to someine on whats available and how much?

> > If you called a general customer service line, You called the wrong
> > people.
> > Typically these sorts of corporate/group plans have a representative
> > assigned to them. It may take some digging to find out who that AT&T
> > rep is that is in charge of your employer's corporate account. --
> > Todd H. http://toddh.net/

>
>
> Every AT&T corporate account rep has a counterpart with the account
> company. That's who Sparks should be looking for, someone in his own
> organization. Sparks will have to deal through this person to access
> any benefits for discounted service.


HMMV apparently. What you describe is not the way it works at my
employer, fwiw. We talk dirctly to the AT&T employee.

--
Todd H.
http://toddh.net/

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  #6 (permalink)  
Old 11-29-2007, 12:34 AM
Jer
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Posts: n/a
Default Re: data plans for state employees under contract

Todd H. wrote:
> Jer <gdunn@airmail.ten> writes:
>
>> Todd H. wrote:
>>> sparks <jstalnak@swbell.net> writes:
>>>
>>>> I tried to find out about a discount and maybe a low term plan for
>>>> state employees, we have tons of phone contracts available.
>>>> When I called all I get it HUH WHAT.
>>>>
>>>> any ideas need to talk to someine on whats available and how much?
>>> If you called a general customer service line, You called the wrong
>>> people.
>>> Typically these sorts of corporate/group plans have a representative
>>> assigned to them. It may take some digging to find out who that AT&T
>>> rep is that is in charge of your employer's corporate account. --
>>> Todd H. http://toddh.net/

>>
>> Every AT&T corporate account rep has a counterpart with the account
>> company. That's who Sparks should be looking for, someone in his own
>> organization. Sparks will have to deal through this person to access
>> any benefits for discounted service.

>
> HMMV apparently. What you describe is not the way it works at my
> employer, fwiw. We talk dirctly to the AT&T employee.
>
> --
> Todd H.
> http://toddh.net/



Then couldn't anybody pretend to be an employee of your employer and get
a deal? There has to be some sort of verification of required
employment. How do they handle that in your firm?

--
jer
email reply - I am not a 'ten'

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  #7 (permalink)  
Old 11-29-2007, 02:06 AM
Todd H.
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Posts: n/a
Default Re: data plans for state employees under contract

Jer <gdunn@airmail.ten> writes:

> Todd H. wrote:
> > Jer <gdunn@airmail.ten> writes:
> >
> >> Todd H. wrote:
> >>> sparks <jstalnak@swbell.net> writes:
> >>>
> >>>> I tried to find out about a discount and maybe a low term plan for
> >>>> state employees, we have tons of phone contracts available.
> >>>> When I called all I get it HUH WHAT.
> >>>>
> >>>> any ideas need to talk to someine on whats available and how much?
> >>> If you called a general customer service line, You called the wrong
> >>> people.
> >>> Typically these sorts of corporate/group plans have a representative
> >>> assigned to them. It may take some digging to find out who that AT&T
> >>> rep is that is in charge of your employer's corporate account. --
> >>> Todd H. http://toddh.net/
> >>
> >> Every AT&T corporate account rep has a counterpart with the account
> >> company. That's who Sparks should be looking for, someone in his own
> >> organization. Sparks will have to deal through this person to access
> >> any benefits for discounted service.

> > HMMV apparently. What you describe is not the way it works at my
> > employer, fwiw. We talk dirctly to the AT&T employee.
> > --
> > Todd H. http://toddh.net/

>
>
> Then couldn't anybody pretend to be an employee of your employer and
> get a deal?


If they find out the name of my company's AT&T account manager, I
suppose they could social engineer the AT&T account manager.

> There has to be some sort of verification of required
> employment. How do they handle that in your firm?


Perhaps. I corresponded with the guy from my employer's email system
so whatever verification he used, it didn't become apparent. And
there was also an online signup form that required I put my work email
address in, which perhaps at&t used to verify. I'm not sure.


--
--
Todd H.
http://toddh.net/

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  #8 (permalink)  
Old 11-29-2007, 02:14 AM
Anthony Guzzi
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Posts: n/a
Default Re: data plans for state employees under contract

Jer wrote:
> Todd H. wrote:
>> Jer <gdunn@airmail.ten> writes:
>>
>>> Todd H. wrote:
>>>> sparks <jstalnak@swbell.net> writes:
>>>>
>>>>> I tried to find out about a discount and maybe a low term plan for
>>>>> state employees, we have tons of phone contracts available.
>>>>> When I called all I get it HUH WHAT.
>>>>>
>>>>> any ideas need to talk to someine on whats available and how much?
>>>> If you called a general customer service line, You called the wrong
>>>> people.
>>>> Typically these sorts of corporate/group plans have a representative
>>>> assigned to them. It may take some digging to find out who that AT&T
>>>> rep is that is in charge of your employer's corporate account. --
>>>> Todd H. http://toddh.net/
>>>
>>> Every AT&T corporate account rep has a counterpart with the account
>>> company. That's who Sparks should be looking for, someone in his own
>>> organization. Sparks will have to deal through this person to access
>>> any benefits for discounted service.

>>
>> HMMV apparently. What you describe is not the way it works at my
>> employer, fwiw. We talk dirctly to the AT&T employee.
>>
>> --
>> Todd H. http://toddh.net/

>
>
> Then couldn't anybody pretend to be an employee of your employer and get
> a deal? There has to be some sort of verification of required
> employment. How do they handle that in your firm?
>



They make you fax in a copy of your pay stub.

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  #9 (permalink)  
Old 11-29-2007, 03:29 AM
Jer
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Posts: n/a
Default Re: data plans for state employees under contract

Todd H. wrote:
> Jer <gdunn@airmail.ten> writes:
>
>> Todd H. wrote:
>>> Jer <gdunn@airmail.ten> writes:
>>>
>>>> Todd H. wrote:
>>>>> sparks <jstalnak@swbell.net> writes:
>>>>>
>>>>>> I tried to find out about a discount and maybe a low term plan for
>>>>>> state employees, we have tons of phone contracts available.
>>>>>> When I called all I get it HUH WHAT.
>>>>>>
>>>>>> any ideas need to talk to someine on whats available and how much?
>>>>> If you called a general customer service line, You called the wrong
>>>>> people.
>>>>> Typically these sorts of corporate/group plans have a representative
>>>>> assigned to them. It may take some digging to find out who that AT&T
>>>>> rep is that is in charge of your employer's corporate account. --
>>>>> Todd H. http://toddh.net/
>>>> Every AT&T corporate account rep has a counterpart with the account
>>>> company. That's who Sparks should be looking for, someone in his own
>>>> organization. Sparks will have to deal through this person to access
>>>> any benefits for discounted service.
>>> HMMV apparently. What you describe is not the way it works at my
>>> employer, fwiw. We talk dirctly to the AT&T employee.
>>> --
>>> Todd H. http://toddh.net/

>>
>> Then couldn't anybody pretend to be an employee of your employer and
>> get a deal?

>
> If they find out the name of my company's AT&T account manager, I
> suppose they could social engineer the AT&T account manager.
>
>> There has to be some sort of verification of required
>> employment. How do they handle that in your firm?

>
> Perhaps. I corresponded with the guy from my employer's email system
> so whatever verification he used, it didn't become apparent. And
> there was also an online signup form that required I put my work email
> address in, which perhaps at&t used to verify. I'm not sure.
>
>


Yeah, okay, that would work so long as the site access is secure - such
as guaranteed source access from customer LAN only. The email would
offer order confirmation from a closed system account, assuming they did
that.

--
jer
email reply - I am not a 'ten'

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  #10 (permalink)  
Old 11-29-2007, 03:34 AM
Jer
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Posts: n/a
Default Re: data plans for state employees under contract

Anthony Guzzi wrote:
> Jer wrote:
>> Todd H. wrote:
>>> Jer <gdunn@airmail.ten> writes:
>>>
>>>> Todd H. wrote:
>>>>> sparks <jstalnak@swbell.net> writes:
>>>>>
>>>>>> I tried to find out about a discount and maybe a low term plan for
>>>>>> state employees, we have tons of phone contracts available.
>>>>>> When I called all I get it HUH WHAT.
>>>>>>
>>>>>> any ideas need to talk to someine on whats available and how much?
>>>>> If you called a general customer service line, You called the wrong
>>>>> people.
>>>>> Typically these sorts of corporate/group plans have a representative
>>>>> assigned to them. It may take some digging to find out who that AT&T
>>>>> rep is that is in charge of your employer's corporate account. --
>>>>> Todd H. http://toddh.net/
>>>>
>>>> Every AT&T corporate account rep has a counterpart with the account
>>>> company. That's who Sparks should be looking for, someone in his own
>>>> organization. Sparks will have to deal through this person to access
>>>> any benefits for discounted service.
>>>
>>> HMMV apparently. What you describe is not the way it works at my
>>> employer, fwiw. We talk dirctly to the AT&T employee.
>>>
>>> --
>>> Todd H. http://toddh.net/

>>
>>
>> Then couldn't anybody pretend to be an employee of your employer and
>> get a deal? There has to be some sort of verification of required
>> employment. How do they handle that in your firm?
>>

>
>
> They make you fax in a copy of your pay stub.



That seems plausible, so long as a bottle of white-out isn't nearby.
OTOH, not all employers use paper pay stubs these days preferring direct
deposit e-pay.

--
jer
email reply - I am not a 'ten'

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  #11 (permalink)  
Old 11-29-2007, 11:35 AM
Elector
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Posts: n/a
Default Re: data plans for state employees under contract


"Elmo P. Shagnasty" <elmop@nastydesigns.com> wrote in message
news:elmop-EEFF3A.07021729112007@nntp1.usenetserver.com...
<Snip>
> Cingular/AT&T does, in fact, have a method for verification of
> employment.
>
> Therefore, you may speak with anyone and get any deal. Some employers
> have a "premier partner" web page on the AT&T site, for employees to
> sign up, although it's not required. You can buy your phone/service
> anywhere, then go get verified directly with AT&T for the service
> discount.
>
> It's a web site/fax in arrangement.
>


In NYS Government, if any employee shows up at the cell phone company (We
have on line contracts with the required information to contact) they ask
for either a Drivers License and Employee ID or both ( We do have ID cards)
and then the company gives the discount. For Cingular/AT&T it is 15% for
state employees. However Verizon gives 19% and the other carriers give +/-
depending on how desperate they are for business <smile>

Elector



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  #12 (permalink)  
Old 11-29-2007, 11:39 AM
sparks
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Posts: n/a
Default Re: data plans for state employees under contract

That is the way I got my personal phone under the deal.
I had to go buy the phone and then call their billing dept. AS SOON as
I told them I was a state employee they said oh wait to get that
discount you have to call this number.
AND it gets F up big time, oh yes you get the discount. BUT you don't
get the free phone like anyone else, that rebate isn't valid for you.
OH yes and its 2 yrs not 1 like you signed up for...EVEN THOUGH on the
sheets they sent out at work 1 yr is a valid thing.... and this was
Cingular before AT&T...probably worse now lol

how fast is the data trans with AT&T compared to sprint..I heard that
sprint is better but I have no way of knowing.


>Therefore, you may speak with anyone and get any deal. Some employers
>have a "premier partner" web page on the AT&T site, for employees to
>sign up, although it's not required. You can buy your phone/service
>anywhere, then go get verified directly with AT&T for the service
>discount.
>
>It's a web site/fax in arrangement.



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