<http://www.theregister.com/2007/05/03/jd_power_survey/>
Mobile phone call volumes have dropped for the first time in 10
years, according to the annual JD Power survey.
The survey, of nearly 3,000 UK mobile phone users, found that
pre-paid customers are making an average of 10 calls a week, falling
from 14 last year. Contract customers average 27, down from 35 in
2006, but those customers are now sending 46 text messages every
week, up from 32.
A lot of this is down to the wider adoption of text messaging for
communications - once the preserve of the youth, people of all ages
are now learning to abuse the English language in pursuit of
squeezing meaning into 160 characters.
More worrying for the network operators is the amount customers are
saving by using text. A pre-pay customer is now spending an average
of £12.35 per month, down from £19.29 last year, and even contract
customers have seen a 20 per cent drop in their bill (from £40.44 to
£32.45).
...
The survey notes that modern handsets offer such a range of
entertainment there's little time to make phone calls - users are
busy playing games, watching videos, and checking on their eBay
auctions.
[MORE]
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Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>