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Old 11-04-2007, 08:36 PM
Elmer Fudd
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Default Problem Surfing the Net

I have had problems accessing the 'net and sending/retrieving POP3 e-mail
from my SonyEricsson T68i since late spring and technical support at Cingular
have been unable to help me fix it. These features worked fine until then
and then both suddenly became unavailable.

My latest session with tech support at Cingular has resulted in partial
success once changes were made to the APN settings.

Up until then I had tried the recommended APN settings on the Cingular
website, i.e: APN proxy, User id and Password blank, Password Eequest off, IP
and DNS blank, Allow Calls automatic, and in Advanced Settings Authentication
none, Data Compression off and Header Compression off. I was completely
unable to access the 'net with these settings.

In the session, we tried another APN configuration where APN wap.cingular,
User id and Password blank, Password Request off, Allow Calls automatic,
Authentication none, Data Compression off and Header Compression off.

Accessing Web Services I see the following messages "Connecting", "Loading"
and then "An error in the communication has occurred. Try again or contact
your WAP provider." Clicking to remove this message reveals that I am,
however, connected and can surf over to google.com successfully and use the
service. I am unable to access other commercial websites which do not exist
in WAP or media equivalents.

I reviewed the information on APN on Wikipedia and was left with the
impression that carriers may have one or more APN settings which may be more
or less restrictive, in effect possibly letting you play in a "sandbox" only
alternatively accessing the entire 'net. My suspiscion is that the settings
I have have left me in some kind of "sandbox" but the tech support person had
nothing more to offer me.

Since this is a technologically advanced group, I now beseech members for
ideas as to what the problem may lie so that I can be on the 'net and access
POP3 e-mail again.

TIA.




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  #2 (permalink)  
Old 11-04-2007, 11:41 PM
Todd H.
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Default Re: Problem Surfing the Net

"Elmer Fudd" <bitbucket@127.0.0.1> writes:

> In the session, we tried another APN configuration where APN wap.cingular,
> User id and Password blank, Password Request off, Allow Calls automatic,
> Authentication none, Data Compression off and Header Compression
> off.


I suspect the lack of authentication info is undermining your
efforts.

Try these:


Connection: GPRS
User Name: WAP@CINGULARGPRS.COM
Password: CINGULAR1
APN: wap.cingular


or


Connection: GPRS
User Name: ISP@CINGULARGPRS.COM -OR- ISPDA@CINGULARGPRS.COM
Password: CINGULAR1
APN: isp.cingular


--
--
Todd H.
http://toddh.net/

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  #3 (permalink)  
Old 11-05-2007, 01:55 AM
Elmer Fudd
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Default Re: Problem Surfing the Net

On 04 Nov 2007 18:41:03 -0600, Todd H. wrote:

>"Elmer Fudd" <bitbucket@127.0.0.1> writes:
>
>> In the session, we tried another APN configuration where APN wap.cingular,
>> User id and Password blank, Password Request off, Allow Calls automatic,
>> Authentication none, Data Compression off and Header Compression
>> off.

>
>I suspect the lack of authentication info is undermining your
>efforts.
>
>Try these:
>
>
>Connection: GPRS
>User Name: WAP@CINGULARGPRS.COM
>Password: CINGULAR1
>APN: wap.cingular


Same error message as before but I am -- just like before -- indeed on the
net but can only connect to google.com of the addresses I did try.

>
>
>or
>
>
>Connection: GPRS
>User Name: ISP@CINGULARGPRS.COM -OR- ISPDA@CINGULARGPRS.COM
>Password: CINGULAR1
>APN: isp.cingular
>
>
>--
>--
>Todd H.
>http://toddh.net/





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  #4 (permalink)  
Old 11-05-2007, 02:11 AM
Todd H.
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Posts: n/a
Default Re: Problem Surfing the Net

"Elmer Fudd" <bitbucket@127.0.0.1> writes:

> On 04 Nov 2007 18:41:03 -0600, Todd H. wrote:
>
> >"Elmer Fudd" <bitbucket@127.0.0.1> writes:
> >
> >> In the session, we tried another APN configuration where APN wap.cingular,
> >> User id and Password blank, Password Request off, Allow Calls automatic,
> >> Authentication none, Data Compression off and Header Compression
> >> off.

> >
> >I suspect the lack of authentication info is undermining your
> >efforts.
> >
> >Try these:
> >
> >
> >Connection: GPRS
> >User Name: WAP@CINGULARGPRS.COM
> >Password: CINGULAR1
> >APN: wap.cingular

>
> Same error message as before but I am -- just like before -- indeed on the
> net but can only connect to google.com of the addresses I did try.


If you can try to punch through to business customer services, the
folks over there seem to know how to spell "data" at least.

The regular cust service pool seems exceedingly clueless about data
service details.

--
Todd H.
http://toddh.net/

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