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Old 03-17-2008, 01:44 AM
D-Max
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Default Re: Outgoing caller ID name from AT&T cell phone?


"Evan Platt" <evan@theobvious.espphotography.com> wrote in message
news:8boqt3psmr5mn1gu8vbsip3cs8g3b8ppi5@4ax.com...
> Can anyone confirm outgoing caller ID should show when I call from my
> AT&T phone in California to a landline with Caller ID?
>
> I recall it varied from state to state.
>
> I switched from Verizon to AT&T about a month ago, and my caller ID
> still showed "Cell Phone CA". I called AT&T, ,they transferred me to a
> tech who said the outgoing name was disabled in the system. He said
> he'd enable it and it should show in 3-5 days. That was about 2 weeks
> ago.
>
> Before calling again, I just want to make sure I'm not wasting time
> calling if it won't show anything other than Cell Phone CA.
>
> Or... Maybe - I'm using my home phone is Packet 8 VoIP with a AT&T
> branded cordless system (a base phone and handsets that link to the
> base).
>
> I read somewhere it's possible the landline caller ID 'caches' the CID
> name? Any suggestions on how to confirm this or what to do?
>
> Thanks.
> --
> To reply via e-mail, remove The Obvious from my e-mail address.


To many variables to figure out.
Dmax



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  #2 (permalink)  
Old 03-21-2008, 11:57 AM
Ronald Laffey
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Posts: n/a
Default Re: Outgoing caller ID name from AT&T cell phone?

It is important to make sure your provider (in this case at&t) is
sending the proper info. Once that is done, and the problem still
persists, it is usually the landline provider that must make the change.
To do this, the land line customer needs to contact their tech support
and give the incoming phone number and what the Caller ID should be. It
is a two way deal that can get stuck on either side.

I would call Tech support, ask that a ticket be created, and once it is
closed (finished) and the problem continues, have the other number
contact their tech support.

D-Max wrote:
> "Evan Platt" <evan@theobvious.espphotography.com> wrote in message
> news:8boqt3psmr5mn1gu8vbsip3cs8g3b8ppi5@4ax.com...
>> Can anyone confirm outgoing caller ID should show when I call from my
>> AT&T phone in California to a landline with Caller ID?
>>
>> I recall it varied from state to state.
>>
>> I switched from Verizon to AT&T about a month ago, and my caller ID
>> still showed "Cell Phone CA". I called AT&T, ,they transferred me to a
>> tech who said the outgoing name was disabled in the system. He said
>> he'd enable it and it should show in 3-5 days. That was about 2 weeks
>> ago.
>>
>> Before calling again, I just want to make sure I'm not wasting time
>> calling if it won't show anything other than Cell Phone CA.
>>
>> Or... Maybe - I'm using my home phone is Packet 8 VoIP with a AT&T
>> branded cordless system (a base phone and handsets that link to the
>> base).
>>
>> I read somewhere it's possible the landline caller ID 'caches' the CID
>> name? Any suggestions on how to confirm this or what to do?
>>
>> Thanks.
>> --
>> To reply via e-mail, remove The Obvious from my e-mail address.

>
> To many variables to figure out.
> Dmax
>
>


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