Re: Is it true Motorola can't update cell phone firmware 1 day out of warranty?

On Fri, 02 Apr 2010 16:27:25 +0000, Larry wrote:

>> I'm so disappointed in Motorola. Is it true that Motorola won't update
>> firmware for a phone that's just out of warranty?
>> I have a Verizon Motorola W755 cellphone
>>
> Firmware updates are CARRIER dependent, not Motorola's
> If you don't know what you're doing, please take the phone to the phone
> carrier and let them update it.

I took the phone to the Verizon store. They updated it for me, and it
changed the behavior: I used to have to type in the "0000" password
each time I paired the phone and the earpiece. Now it attempts and
succeeds to auto-pair. However to get it to work, I still have to
remove the earpiece in the bluetooth menu, then power cycle the phone
and re-pair the earpiece, so I'm still buying a new phone. Because of
my experience with Motorola Software Updater, I'm still getting an LG
instead (which makes it four new LGs) because I might as well try
something new if my old former favorite provider doesn't want to play
nice with me.

Kat Rabun <katspianostudioXXX@Use-Author-Supplied-Address.invalid> wrote
in news:hpr8pj$2u1$1@tioat.net:

> On Fri, 02 Apr 2010 16:27:25 +0000, Larry wrote:
>
>>> I'm so disappointed in Motorola. Is it true that Motorola won't
update
>>> firmware for a phone that's just out of warranty?
>>> I have a Verizon Motorola W755 cellphone
>>>
>> Firmware updates are CARRIER dependent, not Motorola's
>> If you don't know what you're doing, please take the phone to the
phone
>> carrier and let them update it.
>
> I took the phone to the Verizon store. They updated it for me, and it
> changed the behavior: I used to have to type in the "0000" password
> each time I paired the phone and the earpiece. Now it attempts and
> succeeds to auto-pair. However to get it to work, I still have to
> remove the earpiece in the bluetooth menu, then power cycle the phone
> and re-pair the earpiece, so I'm still buying a new phone. Because of
> my experience with Motorola Software Updater, I'm still getting an LG
> instead (which makes it four new LGs) because I might as well try
> something new if my old former favorite provider doesn't want to play
> nice with me.
>

Sounds like the W755's firmware has an unfixed bug in BT. I think your
plan is a good one to correct the problem.



--
"iPad is to computing what Etch-A-Sketch is to art!"

Larry