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  #1 (permalink)  
Old 02-04-2007, 10:14 PM
detroitbob
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Default Sony Ericsson t616 unlock code

I have ATT SE T616 and would like to get the unlock code...have contacted
Cingular and they claim they are working on it, but its been 3 \weeks and
they lost the info and resubmitted the request.

Can anyone help?

Thanks
Bob in Detroit



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  #2 (permalink)  
Old 02-05-2007, 06:23 AM
John Navas
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Default Re: Sony Ericsson t616 unlock code

On Sun, 4 Feb 2007 17:14:45 -0500, "detroitbob" <warsham@comcast.net>
wrote in <Brudnfe6X4JIx1vYnZ2dnUVZ_rylnZ2d@comcast.com>:

>I have ATT SE T616 and would like to get the unlock code...have contacted
>Cingular and they claim they are working on it, but its been 3 \weeks and
>they lost the info and resubmitted the request.
>
>Can anyone help?


I don't think Cingular has unlock codes for ATTWS handsets. Your best
bets may be to (1) pay an unlocking service, or (2) get a new cheap
unlocked handset -- the T616 is pretty much obsolete/worthless.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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  #3 (permalink)  
Old 02-05-2007, 07:36 PM
detroitbob
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Default Re: Sony Ericsson t616 unlock code

Supposedly Cingular tech area can provide unlock codes, its just a matter of
the incompetatant customer svc reps getting the request correct. I want to
use this as a travel phone next month. The customer service reps are ill
trained and some of the calls are apparently handled by off shore call
centers.



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  #4 (permalink)  
Old 02-05-2007, 08:15 PM
John Navas
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Default Re: Sony Ericsson t616 unlock code

On Mon, 5 Feb 2007 14:36:00 -0500, "detroitbob" <warsham@comcast.net>
wrote in <tqqdnUnrgIO-GlrYnZ2dnUVZ_uKknZ2d@comcast.com>:

>Supposedly Cingular tech area can provide unlock codes, its just a matter of
>the incompetatant customer svc reps getting the request correct. I want to
>use this as a travel phone next month. The customer service reps are ill
>trained and some of the calls are apparently handled by off shore call
>centers.


(With that kind of attitude it's not surprising you're having problems.)

Cingular can and will provide unlock codes for Cingular branded
handsets. Your issue is an >> old AT&T Wireless branded << handset,
which Cingular won't unlock AFAIK.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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  #5 (permalink)  
Old 02-05-2007, 11:08 PM
detroitbob
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Default Re: Sony Ericsson t616 unlock code

FYI,

Cingular does have the unlock codes...and they provided it late this
afternoon.

Since they absorbed the ATT Wireless company, they also handle tech support
for these issues. This was verified with SE TECH Support before I went the
Cingular route.

I am amused by your comment (With that kind of attitude it's not surprising
you're having problems.)



"John Navas" <spamfilter1@navasgroup.com> wrote in message
news:1u3fs2l6a9s8hfgcnae4p1quc3llen9b9m@4ax.com...
> On Mon, 5 Feb 2007 14:36:00 -0500, "detroitbob" <warsham@comcast.net>
> wrote in <tqqdnUnrgIO-GlrYnZ2dnUVZ_uKknZ2d@comcast.com>:
>
>>Supposedly Cingular tech area can provide unlock codes, its just a matter
>>of
>>the incompetatant customer svc reps getting the request correct. I want
>>to
>>use this as a travel phone next month. The customer service reps are ill
>>trained and some of the calls are apparently handled by off shore call
>>centers.

>
> (With that kind of attitude it's not surprising you're having problems.)
>
> Cingular can and will provide unlock codes for Cingular branded
> handsets. Your issue is an >> old AT&T Wireless branded << handset,
> which Cingular won't unlock AFAIK.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>




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  #6 (permalink)  
Old 02-05-2007, 11:38 PM
John Navas
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Default Re: Sony Ericsson t616 unlock code

On Mon, 5 Feb 2007 18:08:04 -0500, "detroitbob" <warsham@comcast.net>
wrote in <FNSdnXkcnMlFJVrYnZ2dnUVZ_tqnnZ2d@comcast.com>:

>FYI,
>
>Cingular does have the unlock codes...and they provided it late this
>afternoon.
>
>Since they absorbed the ATT Wireless company, they also handle tech support
>for these issues.


FYI,

That must be a new policy, because Cingular previously refused to
provide ATTWS unlock codes.

>This was verified with SE TECH Support before I went the
>Cingular route.


SE Tech Support is not part of Cingular.

>"John Navas" <spamfilter1@navasgroup.com> wrote in message
>news:1u3fs2l6a9s8hfgcnae4p1quc3llen9b9m@4ax.com.. .
>> On Mon, 5 Feb 2007 14:36:00 -0500, "detroitbob" <warsham@comcast.net>
>> wrote in <tqqdnUnrgIO-GlrYnZ2dnUVZ_uKknZ2d@comcast.com>:
>>
>>>Supposedly Cingular tech area can provide unlock codes, its just a matter
>>>of
>>>the incompetatant customer svc reps getting the request correct. I want
>>>to
>>>use this as a travel phone next month. The customer service reps are ill
>>>trained and some of the calls are apparently handled by off shore call
>>>centers.

>>
>> (With that kind of attitude it's not surprising you're having problems.)
>>
>> Cingular can and will provide unlock codes for Cingular branded
>> handsets. Your issue is an >> old AT&T Wireless branded << handset,
>> which Cingular won't unlock AFAIK.


--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

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  #7 (permalink)  
Old 02-05-2007, 11:40 PM
Plan9
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Posts: n/a
Default Re: Sony Ericsson t616 unlock code

Where I live it was 2/5/2007 6:08 PM, when detroitbob wrote:

> Cingular does have the unlock codes...and they provided it late this
> afternoon.
>
> Since they absorbed the ATT Wireless company, they also handle tech support
> for these issues. This was verified with SE TECH Support before I went the
> Cingular route.


Wow! This must be a recent change in policy. Anyone who still has an
old ATTWS GMS phone and wants it unlocked should jump on the bandwagon
asap. ATTWS never supplied unlock codes and when Cingular bought
ATTWS they (Cingular) refused to provide the ATTWS unlock codes too.
--
Ben

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  #8 (permalink)  
Old 02-06-2007, 02:31 AM
detroitbob
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Posts: n/a
Default Re: Sony Ericsson t616 unlock code

>This was verified with SE TECH Support before I went the Cingular route.<
I am aware SEricsson tech is not part of Cingular...AS I stated, I contacted
SE Tech Support as a point of reference before I went back to Cingular.
I provided the IEMI number to Cingular and they have a database the tech
department used to locate the unlock 16 digit code.

"John Navas" <spamfilter1@navasgroup.com> wrote in message
news:gqffs2ld1s8vvg6ke2gqdd2buv6qmooabt@4ax.com...
> On Mon, 5 Feb 2007 18:08:04 -0500, "detroitbob" <warsham@comcast.net>
> wrote in <FNSdnXkcnMlFJVrYnZ2dnUVZ_tqnnZ2d@comcast.com>:
>
>>FYI,
>>
>>Cingular does have the unlock codes...and they provided it late this
>>afternoon.
>>
>>Since they absorbed the ATT Wireless company, they also handle tech
>>support
>>for these issues.

>
> FYI,
>
> That must be a new policy, because Cingular previously refused to
> provide ATTWS unlock codes.
>
>>This was verified with SE TECH Support before I went the
>>Cingular route.

>
> SE Tech Support is not part of Cingular.
>
>>"John Navas" <spamfilter1@navasgroup.com> wrote in message
>>news:1u3fs2l6a9s8hfgcnae4p1quc3llen9b9m@4ax.com. ..
>>> On Mon, 5 Feb 2007 14:36:00 -0500, "detroitbob" <warsham@comcast.net>
>>> wrote in <tqqdnUnrgIO-GlrYnZ2dnUVZ_uKknZ2d@comcast.com>:
>>>
>>>>Supposedly Cingular tech area can provide unlock codes, its just a
>>>>matter
>>>>of
>>>>the incompetatant customer svc reps getting the request correct. I want
>>>>to
>>>>use this as a travel phone next month. The customer service reps are
>>>>ill
>>>>trained and some of the calls are apparently handled by off shore call
>>>>centers.
>>>
>>> (With that kind of attitude it's not surprising you're having problems.)
>>>
>>> Cingular can and will provide unlock codes for Cingular branded
>>> handsets. Your issue is an >> old AT&T Wireless branded << handset,
>>> which Cingular won't unlock AFAIK.

>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>




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