Upgrade or Start a New Contract?

#1 (**permalink**) 11-22-2006, 10:53 PM

I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
much is the allowance for an upgrade? I'd consider starting a new contract
if the discount is bigger...then canceling the old account since I'm no
longer obligated to any particular length of service. If I did that, could I
port my number to the new account?

#2 (**permalink**) 11-23-2006, 01:37 AM

On Wed, 22 Nov 2006 17:53:21 -0500, "Ric" <no@way.com> wrote in
<Ax49h.47$UA5.18@newsfe09.lga>:

>I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
>much is the allowance for an upgrade? I'd consider starting a new contract
>if the discount is bigger...then canceling the old account since I'm no
>longer obligated to any particular length of service. If I did that, could I
>port my number to the new account?

No. Dumb as they are, they're on to that kind of gaming the system.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

#3 (**permalink**) 11-23-2006, 03:03 AM

Ric wrote:
> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
> much is the allowance for an upgrade? I'd consider starting a new contract
> if the discount is bigger...then canceling the old account since I'm no
> longer obligated to any particular length of service. If I did that, could I
> port my number to the new account?

As learned on a phone call last week with Cingular, their policy was to not
allow more than one account per billing address...unless one is a business
and non-business account. I learned that when I tossed out the idea of
dropping Cingular as they won't allow individual call-ID names and rep
said I could simply turn it into a business account...but the wait
after she transferred me was too long and hung up.

#4 (**permalink**) 11-23-2006, 07:07 AM

"decaturtxcowboy" <nope_none_@nowayspam.com> wrote in message
news:2c89h.14335$Sw1.1198@newssvr13.news.prodigy.c om...
> Ric wrote:
>> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?).
>> How much is the allowance for an upgrade? I'd consider starting a new
>> contract if the discount is bigger...then canceling the old account since
>> I'm no longer obligated to any particular length of service. If I did
>> that, could I port my number to the new account?
>
> As learned on a phone call last week with Cingular, their policy was to
> not
> allow more than one account per billing address...unless one is a business
> and non-business account. I learned that when I tossed out the idea of
> dropping Cingular as they won't allow individual call-ID names and rep
> said I could simply turn it into a business account...but the wait
> after she transferred me was too long and hung up.

So, by that logic, a husband and wife would not be allowed to have different
cell phone accounts? It's been several years, but I did just that with a
Cingular account once. Started a second one and immediately canceled the
first. I fulfilled my contract obligation and I didn't really care that much
about keeping the number. I've been a loyal customer for at least 15 years
starting out with AT&T. I think I'm entitled to at least the same discount
on a new phone/contract as a new customer.

#5 (**permalink**) 11-23-2006, 07:24 AM

On Thu, 23 Nov 2006 02:07:24 -0500, "Ric" <no@way.com> wrote in
<KMb9h.391$ZM.310@newsfe11.lga>:

>"decaturtxcowboy" <nope_none_@nowayspam.com> wrote in message
>news:2c89h.14335$Sw1.1198@newssvr13.news.prodigy. com...
>> Ric wrote:
>>> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?).
>>> How much is the allowance for an upgrade? I'd consider starting a new
>>> contract if the discount is bigger...then canceling the old account since
>>> I'm no longer obligated to any particular length of service. If I did
>>> that, could I port my number to the new account?
>>
>> As learned on a phone call last week with Cingular, their policy was to
>> not
>> allow more than one account per billing address...unless one is a business
>> and non-business account. I learned that when I tossed out the idea of
>> dropping Cingular as they won't allow individual call-ID names and rep
>> said I could simply turn it into a business account...but the wait
>> after she transferred me was too long and hung up.
>
>So, by that logic, a husband and wife would not be allowed to have different
>cell phone accounts? It's been several years, but I did just that with a
>Cingular account once. Started a second one and immediately canceled the
>first. I fulfilled my contract obligation and I didn't really care that much
>about keeping the number. I've been a loyal customer for at least 15 years
>starting out with AT&T. I think I'm entitled to at least the same discount
>on a new phone/contract as a new customer.

New customer incentives are typically better than existing customer
incentives.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

#6 (**permalink**) 11-23-2006, 02:30 PM

On Thu, 23 Nov 2006 03:03:26 GMT, decaturtxcowboy
<nope_none_@nowayspam.com> wrote:

>Ric wrote:
>> I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
>> much is the allowance for an upgrade? I'd consider starting a new contract
>> if the discount is bigger...then canceling the old account since I'm no
>> longer obligated to any particular length of service. If I did that, could I
>> port my number to the new account?
>
>As learned on a phone call last week with Cingular, their policy was to not
>allow more than one account per billing address...unless one is a business
>and non-business account. I learned that when I tossed out the idea of
>dropping Cingular as they won't allow individual call-ID names and rep
>said I could simply turn it into a business account...but the wait
>after she transferred me was too long and hung up.

I have more than 1 account at the same billing address, but they are
for different area codes, 1 account for each area code.

Cingular DOES allow individual call-ID names on regular consumer
accounts. I currently have 9 cingular phones on my accounts, and each
one has a customised call-ID that I requested.

#7 (**permalink**) 11-23-2006, 06:21 PM

Ric wrote:
> "decaturtxcowboy" <nope_none_@nowayspam.com> wrote in message
>> As learned on a phone call last week with Cingular, their policy was to
>> not
>> allow more than one account per billing address...unless one is a business
>> and non-business account. I learned that when I tossed out the idea of
>> dropping Cingular as they won't allow individual call-ID names and rep
>> said I could simply turn it into a business account...but the wait
>> after she transferred me was too long and hung up.
>
> So, by that logic, a husband and wife would not be allowed to have different
> cell phone accounts?

I should have worded it as:
"their policy was to not allow more than one account per billing
address *for the same person*", but then...you know the accuracy
of information provided by CS reps is inversely proportional to how
close to end of shift. [joking]

In your case, there are two different accounts.

#8 (**permalink**) 11-24-2006, 07:55 PM

On Wed, 22 Nov 2006 17:53:21 -0500, "Ric" <no@way.com> wrote:

>I'm due for an upgrade and I'm waiting for the Moto Krazr (December?). How
>much is the allowance for an upgrade? I'd consider starting a new contract
>if the discount is bigger...then canceling the old account since I'm no
>longer obligated to any particular length of service. If I did that, could I
>port my number to the new account?
>
Switch another carrier.