Warning about fraility of Cingular 2125 and other HTC phones.

I'm a big supporter of the Windows Mobile 5 platform and I've had only
nice things to say about HTC products up until this point, but today a
dropped my Cingular 2125 about four feet from my hand to the kitchen
floor (tile) and while all the features of the phone work fine, the
mini-USB port stopped working, the phone no longer syncs with
ActiveSync, making it generally useless beyond its basic phone
functions

So if you purchase a 2125, 8125, 3125 (these are the HTC
SmartPhones/Pocket PCs) I highly recommend warranty replacement
coverage, or avoiding these phones altogether. If a product breaks on a
four foot fall, they are essentially more fragile as glass.

Sure, I was responsible for droping it and had it suffered a few
impacts I'd feel a bit different, but to me for the product to break on
a single impact this easily, I would say it doesn't meet the quality
standards I would have expected, if you feel the same way I would avoid
HTC products.

At 23 Nov 2006 20:25:45 -0800 RMZ wrote:
> I'm a big supporter of the Windows Mobile 5 platform and I've had only
> nice things to say about HTC products up until this point, but today a
> dropped my Cingular 2125 about four feet from my hand to the kitchen
> floor (tile) and while all the features of the phone work fine, the
> mini-USB port stopped working, the phone no longer syncs with
> ActiveSync, making it generally useless beyond its basic phone
> functions

To be fair to the product, you may have just been unlucky- I've dropped
my Dell PDAs several times, for example, sometimes from 4 feet- once,
however, a two-foot fall to a carpeted destroyed the display. That was
the "unlucky" drop. You might have been able to drop the SDA a dozen
times from that height, but whatever corner/side it landed on with that
particular fall trashed the USB port.


> So if you purchase a 2125, 8125, 3125 (these are the HTC
> SmartPhones/Pocket PCs) I highly recommend warranty replacement
> coverage, or avoiding these phones altogether. If a product breaks on a
> four foot fall, they are essentially more fragile as glass.

I don't indend to drop my T-Mo MDA again to prove or disprove your
theory, but I certainly wouldn't put money on it's odds to survive a 4
foot drop! It's survived at least one three foot drop to a hardwood
floor that took a solid year off of my life, and I considered myself VERY
lucky!

> Sure, I was responsible for droping it and had it suffered a few
> impacts I'd feel a bit different, but to me for the product to break on
> a single impact this easily, I would say it doesn't meet the quality
> standards I would have expected, if you feel the same way I would avoid
> HTC products.

In favor of what? Other than maybe my bottom-of-the-line Nokia candy-bars,
what phones would you reasonably expect to survive a 4-foot drop?

BTW, does the mini-USB port still charge the phone? If so, use a BT
dongle and sync via BT. For reasons unrelated to a drop (just an issue I
haven't had time to solve), I haven't been able to sync my MDA via USB
for over a month, but synching via IR and BT still work fine.



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On 23 Nov 2006 20:25:45 -0800, "RMZ" <Jeremy.Deats@gmail.com> wrote in
<1164342345.333559.22960@l12g2000cwl.googlegroups. com>:

>I'm a big supporter of the Windows Mobile 5 platform and I've had only
>nice things to say about HTC products up until this point, but today a
>dropped my Cingular 2125 about four feet from my hand to the kitchen
>floor (tile) and while all the features of the phone work fine, the
>mini-USB port stopped working, the phone no longer syncs with
>ActiveSync, making it generally useless beyond its basic phone
>functions
>
>So if you purchase a 2125, 8125, 3125 (these are the HTC
>SmartPhones/Pocket PCs) I highly recommend warranty replacement
>coverage, or avoiding these phones altogether. If a product breaks on a
>four foot fall, they are essentially more fragile as glass.
>
>Sure, I was responsible for droping it and had it suffered a few
>impacts I'd feel a bit different, but to me for the product to break on
>a single impact this easily, I would say it doesn't meet the quality
>standards I would have expected, if you feel the same way I would avoid
>HTC products.

With all due respect, a four foot drop is a serious issue for a
relatively inexpensive electronic device. You're lucky it still works
at all. I wouldn't call it any more fragile than comparable products.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

I would agree if it had a hard drive inside, but for solid state
component I disagree. In quality testing the product should be able to
withstand a drop.

I think comparing it to glass is about right.

I've dropped other phones and had nothing like this happen, maybe I was
just lucky, regardles next time I'll be buying insurance coverage.

John Navas wrote:
> On 23 Nov 2006 20:25:45 -0800, "RMZ" <Jeremy.Deats@gmail.com> wrote in
> <1164342345.333559.22960@l12g2000cwl.googlegroups. com>:
>

>
> With all due respect, a four foot drop is a serious issue for a
> relatively inexpensive electronic device. You're lucky it still works
> at all. I wouldn't call it any more fragile than comparable products.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

In article <1164342345.333559.22960@l12g2000cwl.googlegroups. com>,
Jeremy.Deats@gmail.com says...
>
> So if you purchase a 2125, 8125, 3125 (these are the HTC
> SmartPhones/Pocket PCs) I highly recommend warranty replacement
> coverage, or avoiding these phones altogether. If a product breaks on a
> four foot fall, they are essentially more fragile as glass.
>
> Sure, I was responsible for droping it and had it suffered a few
> impacts I'd feel a bit different, but to me for the product to break on
> a single impact this easily, I would say it doesn't meet the quality

I've dropped my JAM a few times (once on concrete) and other than a
small nick in the corner it's still working. To call for "avoiding these
phones [HTC] altogether" because one USB port on one unit didn't survive
one fall is a bit drastic. I bought a DeWalt jig saw a few years ago
that made one 4ft cut and died--guess I should have told everyone to
avoid DeWalt tools.
--
Jud
Dallas TX USA

"Jud Hardcastle" <I5i5changethistodash5rbo@xemaps.com> wrote in message
news:MPG.1fd21a134f1d7caa9899a5@news.dallas.sbcglo bal.net...
> In article <1164342345.333559.22960@l12g2000cwl.googlegroups. com>,
> Jeremy.Deats@gmail.com says...
>>..... If a product breaks on a
>> four foot fall, they are essentially more fragile as glass.
>>
> I've dropped my JAM a few times (once on concrete) and other than a
> small nick in the corner it's still working. To call for "avoiding these
> phones [HTC] altogether" because one USB port on one unit didn't survive
> one fall is a bit drastic. I bought a DeWalt jig saw a few years ago
> that made one 4ft cut and died--guess I should have told everyone to
> avoid DeWalt tools.

Or, following the obtuse logic, you shouldn't make 4ft cuts.... ;-)

Todd is correct, you can use IR or Bluetooth to sync your phone.

I rarely sync with USB. I use my phone as a tethered modem using a USB
connection, and it's a pain to switch Activesync back and forth, so I just
use IR to update everything.

CS


"RMZ" <Jeremy.Deats@gmail.com> wrote in message
news:1164342345.333559.22960@l12g2000cwl.googlegro ups.com...
> I'm a big supporter of the Windows Mobile 5 platform and I've had only
> nice things to say about HTC products up until this point, but today a
> dropped my Cingular 2125 about four feet from my hand to the kitchen
> floor (tile) and while all the features of the phone work fine, the
> mini-USB port stopped working, the phone no longer syncs with
> ActiveSync, making it generally useless beyond its basic phone
> functions
>
> So if you purchase a 2125, 8125, 3125 (these are the HTC
> SmartPhones/Pocket PCs) I highly recommend warranty replacement
> coverage, or avoiding these phones altogether. If a product breaks on a
> four foot fall, they are essentially more fragile as glass.
>
> Sure, I was responsible for droping it and had it suffered a few
> impacts I'd feel a bit different, but to me for the product to break on
> a single impact this easily, I would say it doesn't meet the quality
> standards I would have expected, if you feel the same way I would avoid
> HTC products.
>

On 2006-11-24, RMZ <Jeremy.Deats@gmail.com> wrote:
> So if you purchase a 2125, 8125, 3125 (these are the HTC
> SmartPhones/Pocket PCs) I highly recommend warranty replacement
> coverage, or avoiding these phones altogether. If a product breaks on a
> four foot fall, they are essentially more fragile as glass.
>

I just wish Cingular had their regular protection plan for these phones.
Warranty coverage sucks

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castellan wrote:
> On 2006-11-24, RMZ <Jeremy.Deats@gmail.com> wrote:
>> So if you purchase a 2125, 8125, 3125 (these are the HTC
>> SmartPhones/Pocket PCs) I highly recommend warranty replacement
>> coverage, or avoiding these phones altogether. If a product breaks on a
>> four foot fall, they are essentially more fragile as glass.
>>
>
> I just wish Cingular had their regular protection plan for these phones.
> Warranty coverage sucks

I was at Lowe's last Friday, waiting for the store to open, and I was
talking to a guy about carriers and phones. He told me that he dropped
Cingular because doesn't offer insurance for the PDA phones, whereas
Verizon does offer it. It seems ridiculous to pay $72/year for insurance
on a $400 product, but I guess if you're rough with your stuff it makes
sense.

On Mon, 27 Nov 2006 03:47:32 GMT, castellan <castellan@xe.com> wrote in
<slrnemknuk.a8q.castellan@jimothy.synack.org>:

>On 2006-11-24, RMZ <Jeremy.Deats@gmail.com> wrote:
>> So if you purchase a 2125, 8125, 3125 (these are the HTC
>> SmartPhones/Pocket PCs) I highly recommend warranty replacement
>> coverage, or avoiding these phones altogether. If a product breaks on a
>> four foot fall, they are essentially more fragile as glass.
>
>I just wish Cingular had their regular protection plan for these phones.
>Warranty coverage sucks

Check with your home/renters insurance policy -- some (many?) can be
extended to cover items like cell phones.

--
Best regards, FAQ FOR CINGULAR WIRELESS:
John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>