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  #1 (permalink)  
Old 11-30-2007, 05:21 PM
Andy Allen
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Default SE K850i O2 keeps switching itself off and now won't turn on

Hi,
anyone else had a problem with the K850i. Mine started about a week or
so ago, when I noticed that my phone had switched itself off.
At first it was a minor irritation, but over the last couple of days it
has got worse.


This evening it turned itself off and now won't turn back on. I've tried
removing the battery, etc.
I know it was charged up, so it wasn't that!

So I phoned O2, the person I spoke to admitted there were some problems
with the model but mainly to do with texting.
anyway I now have to take Tuesday off as an annual leave day to wait in for
parceline to come and exchange with another one.

Will not allow an exchange at my workplace,

Andy



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  #2 (permalink)  
Old 12-01-2007, 02:12 PM
Andy Allen
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Default Re: SE K850i O2 keeps switching itself off and now won't turn on

Now this is weird, today I attempt to turn my phone on, nothing happens,
but I've got loads of contacts, music, some photos etc.

anyway I try something i tried last night( didn't work then), I plugged into
the charger this time without the sim ( in an old phone),

guess what , it showed the charging screen, with a virtually full battery.
So i\turned it on and was asked to insert a sim card or watch the demo.
Watched the demo- very slick, and then turned it off. Put in my sim and
turned it back on, success it now works.
I think the firmware for this model is very flakey, shame on you SE
for putting out a phone in this state. I'm going to leave the phone in
standby mode for a long as possible to see if the problem reoccurs.

I'm thinking to go ahead with the exchange anyway, just in case it's
intermittant fault with just my phone.
just in case anyone else is having the same problem as me.


"Andy Allen" <andy_nickname@yahoo.com> wrote in message
news:MsidnQbz5ps0yc3anZ2dnUVZ8sWhnZ2d@pipex.net...
> Hi,
> anyone else had a problem with the K850i. Mine started about a week or
> so ago, when I noticed that my phone had switched itself off.
> At first it was a minor irritation, but over the last couple of days it
> has got worse.
>
>
> This evening it turned itself off and now won't turn back on. I've tried
> removing the battery, etc.
> I know it was charged up, so it wasn't that!
>
> So I phoned O2, the person I spoke to admitted there were some problems
> with the model but mainly to do with texting.
> anyway I now have to take Tuesday off as an annual leave day to wait in
> for parceline to come and exchange with another one.
>
> Will not allow an exchange at my workplace,
>
> Andy
>




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  #3 (permalink)  
Old 01-24-2009, 02:52 PM
Marieufc
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Posts: n/a
Default Re: SE K850i O2 keeps switching itself off and now won't turn on


> GUEST wrote:
> Hi,
> anyone else had a problem with the K850i. Mine started about a

week or
> so ago, when I noticed that my phone had switched itself off.
> At first it was a minor irritation, but over the last couple of

days it
> has got worse.
>
>
> This evening it turned itself off and now won't turn back on. I've

tried
> removing the battery, etc.
> I know it was charged up, so it wasn't that!
>
> So I phoned O2, the person I spoke to admitted there were some

problems
> with the model but mainly to do with texting.
> anyway I now have to take Tuesday off as an annual leave day to

wait in for
> parceline to come and exchange with another one.
>
> Will not allow an exchange at my workplace,
>
> Andy


My phone has recently been continually rebooting and
freezing. Today it wouldn’t switch back on after doing so. After
looking around the internet I came to the conclusion that it was a
software problem.
I found on the SE website you can download the latest software for the
phone.
http://www.sonyericsson.com/cws/supp...0i?lc=en&cc=gb
I can confirm that my phone is now back up and running. Thankfully my
photos and numbers we’re already loaded on my computer and sim so
haven’t lost any information.
Be warned this will reset your phone back to factory settings.
I cannot report whether this has fixed the rebooting problem, but so
far so good.

Hope this will help a few people out in the future

Marie


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