Re: A review of phones and services

Michelle Steiner wrote:
> This was posted today to a local email list here in the Phoenix area. I
> know the person who posted it.
>
> -- Michelle
>
> Begin Forwarded Message:
>
> I do not work for any phone service provider, but I do work in Tech Support
> for a major valley online company and my team handles calls all day long,
> every day, from clients who want to use their phones to access websites and
> trade stocks and use other online tools and features... all from their
> phones. I can tell you from first hand experience the sort of calls we get
> from clients on a daily basis with certain phones and specific carriers.
> DISCLAIMER: The following comments are based on my personal observations
> and opinions only, gathered from direct contact with the clients who use
> these phones, and not from any company or official study.
>
> All of the Motorola phones have built-in "issues"... and they need a
> car-sized manual to teach you how to use them, but they have Verizon
> service -- which is the most trouble-free and most reliable service out
> there. We rarely get trouble calls from our Verizon clients, and when we
> do, it's usually something wrong at the user's end, not with Verizon.
>

Most of the "issues" look like vapor to me and thin vapor at that. Mine
works! Over something like twelve years and three phones I don't recall
ever being unable to make or receive a call.

I'm on my third Motorola phone. My first was an analog phone, a StarTac
that I got ca. 1998. It resembled a malnourished gray brick but it
worked and worked well.

My second phone was a Motorola ST9868W purchased ca. 2004. My third is
a RAZR V3m purchased two and a half years ago.

The first two I replaced rather than replace a failing battery.

I no longer have the manuals for the first two. The manual for the
third runs to 92 pages for the English section. The version "en
Espanol" is about the same size. I wish the two had been separately
bound as my Espanol is nowhere near good enough to read it.