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Old 04-11-2009, 02:43 PM
trailer
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Default printing/viewing bill

I'm trying to print or view my latest Sprint bill, also some earlier bills,
on the Sprint website.

Each time I click 'Billing/Payment, it asks for username-password again.
When I enter this (again), it then takes me back to original login screen
that I originally entered my username/password.

I need to get detail of my phone usage.

Can someone tell me how to print or view by bills?





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  #2 (permalink)  
Old 04-12-2009, 05:43 PM
Joe Gill
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Default Re: printing/viewing bill


"trailer" <dummy@dum.com> wrote in message
news:grqaa6$2c5$1@news.motzarella.org...
> I'm trying to print or view my latest Sprint bill, also some earlier
> bills,
> on the Sprint website.
>
> Each time I click 'Billing/Payment, it asks for username-password again.
> When I enter this (again), it then takes me back to original login screen
> that I originally entered my username/password.
>
> I need to get detail of my phone usage.
>
> Can someone tell me how to print or view by bills?
>
>
>
>

Just a thought.. Are you the 'PRIMARY' or 'ACCOUNT HOLDER' on the account?
If not, I think it is looking for the other person's id/password!

If you are the correct person, try it on another PC.


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  #3 (permalink)  
Old 04-12-2009, 09:07 PM
trailer
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Default Re: printing/viewing bill

thanks for the responses.

it looks like the website has it screwed up. you can just get in a loop
entering username/passwords.

I only have one username/password for the account. However, you might be
partially correct since the account is in my wife's name.

I can access other data (usage, etc.) with no problem.

I was able to retrieve my phone bills through my bank since the bills are
sent directly to the bank. So the problem no longer exists.

Thanks again...

"Joe Gill" <joegill@removethis@prodigy.net> wrote in message
news:LLpEl.26879$yr3.3568@nlpi068.nbdc.sbc.com...

"trailer" <dummy@dum.com> wrote in message
news:grqaa6$2c5$1@news.motzarella.org...
> I'm trying to print or view my latest Sprint bill, also some earlier
> bills,
> on the Sprint website.
>
> Each time I click 'Billing/Payment, it asks for username-password again.
> When I enter this (again), it then takes me back to original login screen
> that I originally entered my username/password.
>
> I need to get detail of my phone usage.
>
> Can someone tell me how to print or view by bills?
>
>
>
>

Just a thought.. Are you the 'PRIMARY' or 'ACCOUNT HOLDER' on the account?
If not, I think it is looking for the other person's id/password!

If you are the correct person, try it on another PC.



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