I could see benefits to customers of both T-Mo and Sprint/Nextel if this
happens. T-Mo doesn't have a fully-deployed data network yet, in the US.
Sprint's customer service sucks, while T-Mo's consistently ranks at or near
the top in the various surveys (and my experiences with T-Mo customer service
have been quite positive).
On Fri, 7 Mar 2008 19:59:10 +0000 (UTC), Steve Sobol
<sjsobol@JustThe.net> wrote:
>On 2008-03-07, Andrew267@gmail.com <Andrew267@gmail.com> wrote:
>> I had some info. on this in Feb 2007, now just a year later it's being
>> printed again.
>>
>> Take a look.
>>
>> http://www.kansascity.com/business/story/520687.html
>
>I could see benefits to customers of both T-Mo and Sprint/Nextel if this
>happens. T-Mo doesn't have a fully-deployed data network yet, in the US.
>Sprint's customer service sucks, while T-Mo's consistently ranks at or near
>the top in the various surveys (and my experiences with T-Mo customer service
>have been quite positive).
>
>Will be interesting to see if this happens.
If one actually reads the story its the guess work on one Wll Street
Analyst, based upon Zip, nada, nothing.
/business/story/520687.html
>
> I could see benefits to customers of both T-Mo and Sprint/Nextel if this
> happens. T-Mo doesn't have a fully-deployed data network yet, in the US.
> Sprint's customer service sucks, while T-Mo's consistently ranks at or
> near
> the top in the various surveys (and my experiences with T-Mo customer
> service
> have been quite positive).
>
> Will be interesting to see if this happens.
>
> --
> Steve Sobol, Victorville, CA PGP:0xE3AE35ED
I happen to agree, even with the two companies using two vastly different
mobile standards. Say what you wish about Sprint, and alot of it deserved,
some not. Their data is probably the best in the US.
For voice and my pda, I use AT&T, but have my notebook data card on Sprint.
"Steve Sobol" <sjsobol@JustThe.net> wrote in message
news:slrnft37k8.6qc.sjsobol@amethyst.justthe.net.. .
> On 2008-03-07, Andrew267@gmail.com <Andrew267@gmail.com> wrote:
>> I had some info. on this in Feb 2007, now just a year later it's being
>> printed again.
>>
>> Take a look.
>>
>> http://www.kansascity.com/business/story/520687.html
>
> I could see benefits to customers of both T-Mo and Sprint/Nextel if this
> happens. T-Mo doesn't have a fully-deployed data network yet, in the US.
> Sprint's customer service sucks, while T-Mo's consistently ranks at or
> near
> the top in the various surveys (and my experiences with T-Mo customer
> service
> have been quite positive).
>
> Will be interesting to see if this happens.
Hmmm- a merger of two carriers using completely different technologies and
billing systems that cater to different demographics. How could that plan
possibly fail?
On Fri, 7 Mar 2008 19:59:10 +0000 (UTC), Steve Sobol wrote:
> On 2008-03-07, Andrew267@gmail.com <Andrew267@gmail.com> wrote:
>> I had some info. on this in Feb 2007, now just a year later it's being
>> printed again.
>>
>> Take a look.
>>
>> http://www.kansascity.com/business/story/520687.html
>
> I could see benefits to customers of both T-Mo and Sprint/Nextel if this
> happens. T-Mo doesn't have a fully-deployed data network yet, in the US.
> Sprint's customer service sucks, while T-Mo's consistently ranks at or near
> the top in the various surveys (and my experiences with T-Mo customer service
> have been quite positive).
>
> Will be interesting to see if this happens.
We'll probably get T-Mobile's coverage and Sprint's customer service.....
["Followup-To:" header set to alt.cellular.sprintpcs.]
On 2008-03-07, Todd Allcock <elecconnec@AmericaOnLine.com> wrote:
> Hmmm- a merger of two carriers using completely different technologies and
> billing systems that cater to different demographics. How could that plan
> possibly fail?
Oh, it's certainly not risk-free. I just said I could see an upside to
such a merger.
Todd Allcock wrote:
> Hmmm- a merger of two carriers using completely different technologies
> and billing systems that cater to different demographics. How could
> that plan possibly fail?
Well..The Sprint CDMA and Nextel iDen merge worked out pretty well.
On Fri, 7 Mar 2008 18:20:46 -0800, "Jar-Jar Binks" <jarjar@nospam.com>
wrote:
>>> Will be interesting to see if this happens.
>>
>> We'll probably get T-Mobile's coverage and Sprint's customer service.....
>
>That is not what we want. We want the opposite!!
>
The merger isnt going to happen, makes no sense at all.
T-Mobile does not use CDMA, and if T-Mobile is worried
about being price undercut by Sprint, its cheaper to wait a year till
they go out of business, than it is to buy them out.
> T-Mobile does not use CDMA, and if T-Mobile is worried
> about being price undercut by Sprint, its cheaper to wait a year till
> they go out of business, than it is to buy them out.
Sprint will not go out of business! In one year they will be the largest and
most successful cell phone service provider in the USA.
Actually, the 'new billing system' that sprint is in the process of
migrating all of its custoemrs to, is the same platform that T-mobile
uses.
This might be a shocker, but that particular system was originally
created for 'Nextel' ...go figure. Each of the copanies name the
system
something different. T-mobile calls their's 'Sampson', while Sprint's
seems to go by many different names. UBP, Ensemble, USC, CSM,
sView, nView, many other's that we mutter under our breath when it is
running really slow..... :-) BUT, the program itself is called
Customer Service Management, and was created or at least marketed by
Amdocs. When I worked for T-mobile a few years ago, I would
always get a little bit of a kick out of pulling up the billing
system, and seeing 'Nextel' on the flash page as it opened.
I think it would be a strain still trying to mix the two [3?]
technologies, but the article did say it was Deutsche Telekom, that
'MAY consider it.
It would not be unthinkable that they would leave the 2 companies
completely or mostly seperate in their operations. Again this is all
just
speculation, and neither one of the companies makes it a habbit to
talk abot rumors of mergers. It seemed that while I was working with
T-mo
that we were rumored to be being taken over by some company or other
about every other week. And yet... it did not happen.
On Mar 7, 3:41*pm, "Todd Allcock" <eleccon...@AmericaOnLine.com>
wrote:
> "Steve Sobol" <sjso...@JustThe.net> wrote in message
>
> news:slrnft37k8.6qc.sjsobol@amethyst.justthe.net.. .
>
>
>
>
>
> > On 2008-03-07, Andrew...@gmail.com <Andrew...@gmail.com> wrote:
> >> I had some info. on this in Feb 2007, now just a year later it's being
> >> printed again.
>
> >> Take a look.
>
> >>http://www.kansascity.com/business/story/520687.html
>
> > I could see benefits to customers of both T-Mo and Sprint/Nextel if this
> > happens. T-Mo doesn't have a fully-deployed data network yet, in the US.
> > Sprint's customer service sucks, while T-Mo's consistently ranks at or
> > near
> > the top in the various surveys (and my experiences with T-Mo customer
> > service
> > have been quite positive).
>
> > Will be interesting to see if this happens.
>
> Hmmm- a merger of two carriers using completely different technologies and
> billing systems that cater to different demographics. *How could that plan
> possibly fail? *- Hide quoted text -
>
> - Show quoted text -
On Fri, 7 Mar 2008 19:25:43 -0800, "Jar-Jar Binks" <jarjar@nospam.com>
wrote:
>> T-Mobile does not use CDMA, and if T-Mobile is worried
>> about being price undercut by Sprint, its cheaper to wait a year till
>> they go out of business, than it is to buy them out.
>
>Sprint will not go out of business! In one year they will be the largest and
>most successful cell phone service provider in the USA.
>
Tell us how you've borrowed every penny you can and bought lots of
Sprint stock, and we might believe you.
Actually buying PUTs on Sprint makes far more sense.
"dafydd" <dafydd.ieuans@gmail.com> wrote:
> Actually, the 'new billing system' that sprint is in the process of
> migrating all of its custoemrs to, is the same platform that T-mobile
> uses.
That has a supposed paperless billing that just doesn't work? Have
any of you guys signed up successfully to T-Mo's paperless billing?
Yes actually, I used it when I worked for them, and never had a
problem receiving my bills in electronic form.
However I will point out, that this is seperate from their actual
billing system.
On Mar 8, 3:48*pm, "R. P." <r_pol12...@hotmail.com> wrote:
> "dafydd" <dafydd.ieu...@gmail.com> wrote:
> > Actually, the 'new billing system' that sprint is in the process of
> > migrating all of its custoemrs to, is the same platform that T-mobile
> > uses.
>
> * * That has a supposed paperless billing that just doesn't work? Have
> any of you guys signed up successfully to T-Mo's paperless billing?
>
> RP
"dafydd" <dafydd.ieuans@gmail.com> wrote in message
news:99f75607-be6f-472d-86cd-443ec21055e8@u69g2000hse.googlegroups.com...
Yes actually, I used it when I worked for them, and never
had a
problem receiving my bills in electronic form.
However I will point out, that this is seperate from their
actual
billing system.
"dafydd" <dafydd.ieuans@gmail.com> wrote:
> Yes actually, I used it when I worked for them, and never had a
> problem receiving my bills in electronic form.
> However I will point out, that this is seperate from their actual
> billing system.
I don't know how many times I initiated the paperless billing from their
web site and even though my submission was acknowledged with an email to
which I had to reply in order to finish the activation, they kept
sending me reminder emails that I did not activate it yet. After each
such reminder I would do it again but with the same result. After about
the 3rd reminder I had to start the process all over again but with the
same result. After about the 4th such cycle I called them up to report
this and they acknowledged that they had a problem with it and I should
try again later. I did, same deal, so I gave up. What makes it worse is
that they would not activate paperless billing if you request it by
phone. You can only do it from their non-functioning web site. Go and
figure ... Their HQ is less than 2 miles from my house, too. Well, at
least the EasyPay option is working.
I don't understand how that paperless billing works for you guys, but
not for me.
On Mar 7, 8:25 pm, "Jar-Jar Binks" <jar...@nospam.com> wrote:
> > T-Mobile does not use CDMA, and if T-Mobile is worried
> > about being price undercut by Sprint, its cheaper to wait a year till
> > they go out of business, than it is to buy them out.
>
> Sprint will not go out of business! In one year they will be the largest and
> most successful cell phone service provider in the USA.
Joe Seattle wrote:
> On Mar 7, 8:25 pm, "Jar-Jar Binks" <jar...@nospam.com> wrote:
>> Sprint will not go out of business! In one year they will be the largest and
>> most successful cell phone service provider in the USA.
>
> I want what you are smoking!
"Joe Seattle" <joeofseattle@yahoo.com> wrote in message
news:3ce4bc3e-acf9-4875-b562-00613e1ead81@u10g2000prn.googlegroups.com...
>> Sprint will not go out of business! In one year they will be the largest
>> and
>> most successful cell phone service provider in the USA.
>
> I want what you are smoking!
He might be right- apparently Sprint will be the sole surviving wireless
carrier of a nuclear holocaust, if the TV series Jericho can be believed.
Every mobile phone still working on the show- whether used by the good guys,
the bad guys, intelligence agents, military, or terrorists are all Sprint
branded and logoed. ;-)
["Followup-To:" header set to alt.cellular.sprintpcs.]
On 2008-03-12, Joe Seattle <joeofseattle@yahoo.com> wrote:
>> Sprint will not go out of business! In one year they will be the largest and
>> most successful cell phone service provider in the USA.
>
> I want what you are smoking!
"Steve Sobol" <sjsobol@JustThe.net> wrote in message
news:slrnftgoqj.6ke.sjsobol@amethyst.justthe.net.. .
> ["Followup-To:" header set to alt.cellular.sprintpcs.]
> On 2008-03-12, Joe Seattle <joeofseattle@yahoo.com> wrote:
>
>>> Sprint will not go out of business! In one year they will be the largest
>>> and
>>> most successful cell phone service provider in the USA.
>>
>> I want what you are smoking!
>
> Jar-Jar is trolling.
>
> --
I wouldn't be so certain about that! I remember when ATT was in a world of
hurt at the time that they bacame Cingular. I don't see any reason that
Sprint can't also trun it around.
"Jar-Jar Binks" <jarjar@nospam.com> amazed us all with the following in
news:1f%Bj.47152$kp6.40757@newsfe07.phx:
>
> "Steve Sobol" <sjsobol@JustThe.net> wrote in message
> news:slrnftgoqj.6ke.sjsobol@amethyst.justthe.net.. .
>> ["Followup-To:" header set to alt.cellular.sprintpcs.]
>> On 2008-03-12, Joe Seattle <joeofseattle@yahoo.com> wrote:
>>
>>>> Sprint will not go out of business! In one year they will be the
>>>> largest and
>>>> most successful cell phone service provider in the USA.
>>>
>>> I want what you are smoking!
>>
>> Jar-Jar is trolling.
>>
>> --
> I wouldn't be so certain about that! I remember when ATT was in a
> world of hurt at the time that they bacame Cingular. I don't see any
> reason that Sprint can't also trun it around.
>
> Jar-Jar.
>
>
>
They didn't become Cingular- they got bought out by Cingular after having a
couple of craptastic years.
On Wed, 12 Mar 2008 16:56:51 -0600, Todd Allcock wrote:
> "Joe Seattle" <joeofseattle@yahoo.com> wrote:
>
>>> Sprint will not go out of business! In one year they will be the largest
>>> and most successful cell phone service provider in the USA.
>>
>> I want what you are smoking!
>
> He might be right- apparently Sprint will be the sole surviving wireless
> carrier of a nuclear holocaust, if the TV series Jericho can be believed.
> Every mobile phone still working on the show- whether used by the good guys,
> the bad guys, intelligence agents, military, or terrorists are all Sprint
> branded and logoed. ;-)
At 12 Mar 2008 18:15:41 -0700 Jar-Jar Binks wrote:
> I wouldn't be so certain about that! I remember when ATT was in a world
of
> hurt at the time that they bacame Cingular. I don't see any reason that
> Sprint can't also trun it around.
>
> Jar-Jar.
Um, you realize the old AT&T "turned it around" by being acquired by their
competitor (Cingular), right?
Using that logic, Sprint will "turn it around" by being acquired by
Verizon...
> The best opportunity T-M has had since taking that name in the U.S.
> following the VoiceStream deal was to buy the original AT&T Wireless
> when it could be had at bargain basement prices. At that point,
> neither had invested significant money into a next-generation network,
> they both had compatible technologies and integration would have been
> relatively easy -- at least for two companies of that size.
>
> But they passed and we have the market sector that's present now. I
> don't see it changing anytime soon unless Verizon/Vodafone wanted to
> make a run for Sprint/Nextel. That too is unlikely since Verizon's
> spending heavily to roll out FIOS across the Northeast.
Not to mention that there's really nothing in it for Verizon. When
Cingular acquired AT&T, it gained a bunch of markets it had no presence in
(like New York, and my own Denver) and obtained vital 800MHz spectrum in
many areas it had none (California for example.)
Sprint operates in pretty much the same markets as Verizon already, so what
would Verizon gain in buying Sprint? More customers? They don't need to
buy those, they can just sit back and wait for them to churn for free! ;-)
>
> Sprint operates in pretty much the same markets as Verizon already, so
> what
> would Verizon gain in buying Sprint? More customers? They don't need to
> buy those, they can just sit back and wait for them to churn for free!
> ;-)
>
I believe that the churn will decline because Sprint will turn-it-around.
Sprint has a relly good network, they just need to improve in the areas of
advertising, customer service and especially customer relations.
On Fri, 14 Mar 2008 14:10:43 -0700, "Jar-Jar Binks"
<jarjar@nospam.com> wrote:
>>
>> Sprint operates in pretty much the same markets as Verizon already, so
>> what
>> would Verizon gain in buying Sprint? More customers? They don't need to
>> buy those, they can just sit back and wait for them to churn for free!
>> ;-)
>>
>
>I believe that the churn will decline because Sprint will turn-it-around.
>Sprint has a relly good network, they just need to improve in the areas of
>advertising, customer service and especially customer relations.
>
DREAM ON. Even their new CEO is glommy.
Sprint is handicapped with a 1900 Mhz Network, and as long as they use
Convergsys software to browbeat their CSRs into mandatory call handle
time limits amd upsell quotas, they continue to have a 35% annual turn
over in CSRs and continued lousy Customer Service, always worst rated
in surveys by Conumers Reports, The Yankee Group, and JD Powers
they CAN NOT TURN IT AROUND.
Ron <ron.clifford@peoplepc.com> amazed us all with the following in
news:tktlt3hurr3odut6s61csefvvjed02g2nm@4ax.com:
> On Fri, 14 Mar 2008 14:10:43 -0700, "Jar-Jar Binks"
> <jarjar@nospam.com> wrote:
>
>>>
>>> Sprint operates in pretty much the same markets as Verizon already,
>>> so what
>>> would Verizon gain in buying Sprint? More customers? They don't
>>> need to buy those, they can just sit back and wait for them to churn
>>> for free! ;-)
>>>
>>
>>I believe that the churn will decline because Sprint will
>>turn-it-around. Sprint has a relly good network, they just need to
>>improve in the areas of advertising, customer service and especially
>>customer relations.
>>
>
> DREAM ON. Even their new CEO is glommy.
Oh look, it's the idiot troll Phillippe.
>
> Sprint is handicapped with a 1900 Mhz Network, and as long as they use
> Convergsys software
The great majority of their customer base hasn't been on Convergys for
quite some time. But I'll humor you- how would that force anyone into
mandatory call handle times?
to browbeat their CSRs into mandatory call handle
> time limits amd upsell quotas, they continue to have a 35% annual turn
> over in CSRs
Cite?
> and continued lousy Customer Service, always worst rated
> in surveys by Conumers Reports, The Yankee Group, and JD Powers
> they CAN NOT TURN IT AROUND.
>
T-mobile & Sprint Merger Back in the News. 
Linear Mode
