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  #1 (permalink)  
Old 07-30-2009, 01:08 PM
Lon
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Default Will Sprint replace my 755p?

I like this Treo, but it has ongoing malfunctions including a bad switch
and jiggly connector.

If I ask for a replacement, will Sprint send another 755p or something else?

Thanks,
Lon

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  #2 (permalink)  
Old 07-30-2009, 03:55 PM
John Navas
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Default Re: Will Sprint replace my 755p?

On Thu, 30 Jul 2009 05:08:03 -0700, Lon <londotpennelli@gmail.com> wrote
in <h4s2t2$6d5$1@news.eternal-september.org>:

>I like this Treo, but it has ongoing malfunctions including a bad switch
>and jiggly connector.
>
>If I ask for a replacement, will Sprint send another 755p or something else?


What did Sprint tell you?

--
Best regards,
John <http:/navasgroup.com>

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  #3 (permalink)  
Old 07-30-2009, 07:57 PM
Lon
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Default Re: Will Sprint replace my 755p?

John Navas wrote:
> On Thu, 30 Jul 2009 05:08:03 -0700, Lon <londotpennelli@gmail.com> wrote
> in <h4s2t2$6d5$1@news.eternal-september.org>:
>
>> I like this Treo, but it has ongoing malfunctions including a bad switch
>> and jiggly connector.
>>
>> If I ask for a replacement, will Sprint send another 755p or something else?

>
> What did Sprint tell you?
>


They asked if I want a refurbished replacement, or a PRE for $100. I
have a lot of software for the Palm OS, and use the phone a lot as an
ebook reader. If the PRE will handle that task I need to solve the
format equation so the .pdb will remain readable. This is a pain.

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  #4 (permalink)  
Old 08-03-2009, 10:30 PM
Russ in San Diego
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Default Re: Will Sprint replace my 755p?

On Jul 30, 11:57*am, Lon <londotpenne...@gmail.com> wrote:
> John Navas wrote:
> > On Thu, 30 Jul 2009 05:08:03 -0700, Lon <londotpenne...@gmail.com> wrote
> > in <h4s2t2$6d...@news.eternal-september.org>:

>
> >> I like this Treo, but it has ongoing malfunctions including a bad switch
> >> and jiggly connector.

>
> >> If I ask for a replacement, will Sprint send another 755p or somethingelse?

>
> > What did Sprint tell you?

>
> They asked if I want a refurbished replacement, or a PRE for $100. I
> have a lot of software for the Palm OS, and use the phone a lot as an
> ebook reader. If the PRE will handle that task I need to solve the
> format equation so the .pdb will remain readable. This is a pain.


There's another, very IMPORTANT consideration: The Pre will almost
certainly not be compatible with your existing service plan. You'll
need to upgrade to a new, probably more costly plan.

I would LOVE to have a Pre, but I refuse to upgrade my Treo 700P. I'm
very happy with my SERO deal, which gives me 500 anytime minutes, free
7 PM NW, unlimited SMS, unlimited data, and no roaming charges. For
$30/month.

Switching to the minimum Pre-compatible plan would involve more than
doubling my monthly cost and reducing the capabilities of my plan.

Nah, I'll keep my 700P, with unlimited browsing, at $30/month.

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  #5 (permalink)  
Old 08-03-2009, 11:21 PM
Lon
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Default Re: Will Sprint replace my 755p?

Russ in San Diego wrote:

> There's another, very IMPORTANT consideration: The Pre will almost
> certainly not be compatible with your existing service plan. You'll
> need to upgrade to a new, probably more costly plan.


I checked, and you're absolutely right! My plan is 1300 min/month with
all the goodies, at $47.50. I'd lose it.

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  #6 (permalink)  
Old 08-04-2009, 12:26 AM
AZ Nomad
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Default Re: Will Sprint replace my 755p?

On Mon, 03 Aug 2009 15:21:22 -0700, Lon <londotpennelli@gmail.com> wrote:
>Russ in San Diego wrote:


>> There's another, very IMPORTANT consideration: The Pre will almost
>> certainly not be compatible with your existing service plan. You'll
>> need to upgrade to a new, probably more costly plan.


>I checked, and you're absolutely right! My plan is 1300 min/month with
>all the goodies, at $47.50. I'd lose it.


I've had my $85 shared two phone 2000 min through four phones now.
I don't see why the palm pre would be any different.

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  #7 (permalink)  
Old 08-04-2009, 04:43 PM
Russ in San Diego
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Default Re: Will Sprint replace my 755p?

On Aug 3, 4:26*pm, AZ Nomad <aznoma...@PremoveOBthisOX.COM> wrote:
> On Mon, 03 Aug 2009 15:21:22 -0700, Lon <londotpenne...@gmail.com> wrote:
> >Russ in San Diego wrote:
> >> There's another, very IMPORTANT consideration: *The Pre will almost
> >> certainly not be compatible with your existing service plan. *You'll
> >> need to upgrade to a new, probably more costly plan.

> >I checked, and you're absolutely right! My plan is 1300 min/month with
> >all the goodies, at $47.50. I'd lose it.

>
> I've had my $85 shared two phone 2000 min through four phones now.
> I don't see why the palm pre would be any different.


And yet, it is. Check it out. Sprint's milking the Pre for all it's
worth. They can do it because that's what Apple/AT&T are doing with
the iPhone.

Now I can't say that there isn't _SOME_ justification for charging
more for the Pre than for the Treo. Chances are high that with the
Pre's greater compute capability and its ability to multi-task, users
are likely to consume more data resources. I don't think the
additional load is high enough to justify the increment Sprint (or
AT&T) is charging, though.

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  #8 (permalink)  
Old 08-06-2009, 11:30 PM
AZ Nomad
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Posts: n/a
Default Re: Will Sprint replace my 755p?

On Tue, 4 Aug 2009 08:43:40 -0700 (PDT), Russ in San Diego <russgoog@gmail.com> wrote:
>On Aug 3, 4:26?pm, AZ Nomad <aznoma...@PremoveOBthisOX.COM> wrote:
>> On Mon, 03 Aug 2009 15:21:22 -0700, Lon <londotpenne...@gmail.com> wrote:
>> >Russ in San Diego wrote:
>> >> There's another, very IMPORTANT consideration: ?The Pre will almost
>> >> certainly not be compatible with your existing service plan. ?You'll
>> >> need to upgrade to a new, probably more costly plan.
>> >I checked, and you're absolutely right! My plan is 1300 min/month with
>> >all the goodies, at $47.50. I'd lose it.

>>
>> I've had my $85 shared two phone 2000 min through four phones now.
>> I don't see why the palm pre would be any different.


>And yet, it is. Check it out. Sprint's milking the Pre for all it's
>worth. They can do it because that's what Apple/AT&T are doing with
>the iPhone.


>Now I can't say that there isn't _SOME_ justification for charging
>more for the Pre than for the Treo. Chances are high that with the
>Pre's greater compute capability and its ability to multi-task, users
>are likely to consume more data resources. I don't think the
>additional load is high enough to justify the increment Sprint (or
>AT&T) is charging, though.


I've tried to give sprint every chance to keep me as a customer.

The palm pre looks doable, and I thought I might give it a shot.

Sprint insists on raising my monthly payout for 3 phones
from $100 to $190. I don't need gps or data on 2 of the phones.
Other option would be to get a separate $90 plan for the Palm Pre.
Total then would be $175/mo.

For the same out of pocket money, I can get a 32G iphone with 900 rollover minutes and
its data plan for $90/mo.

Touch choice. For the same price, do I get a 32G iphone, or an 8G pre.

Sprint seems wants me to get the iphone.

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  #9 (permalink)  
Old 08-08-2009, 12:32 AM
Russ in San Diego
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Posts: n/a
Default Re: Will Sprint replace my 755p?

On Aug 6, 3:30*pm, AZ Nomad <aznoma...@PremoveOBthisOX.COM> wrote:
> On Tue, 4 Aug 2009 08:43:40 -0700 (PDT), Russ in San Diego <russg...@gmail.com> wrote:
>
>
>
> >On Aug 3, 4:26?pm, AZ Nomad <aznoma...@PremoveOBthisOX.COM> wrote:
> >> On Mon, 03 Aug 2009 15:21:22 -0700, Lon <londotpenne...@gmail.com> wrote:
> >> >Russ in San Diego wrote:
> >> >> There's another, very IMPORTANT consideration: ?The Pre will almost
> >> >> certainly not be compatible with your existing service plan. ?You'll
> >> >> need to upgrade to a new, probably more costly plan.
> >> >I checked, and you're absolutely right! My plan is 1300 min/month with
> >> >all the goodies, at $47.50. I'd lose it.

>
> >> I've had my $85 shared two phone 2000 min through four phones now.
> >> I don't see why the palm pre would be any different.

> >And yet, it is. *Check it out. Sprint's milking the Pre for all it's
> >worth. *They can do it because that's what Apple/AT&T are doing with
> >the iPhone.
> >Now I can't say that there isn't _SOME_ justification for charging
> >more for the Pre than for the Treo. *Chances are high that with the
> >Pre's greater compute capability and its ability to multi-task, users
> >are likely to consume more data resources. *I don't think the
> >additional load is high enough to justify the increment Sprint (or
> >AT&T) is charging, though.

>
> I've tried to give sprint every chance to keep me as a customer.
>
> The palm pre looks doable, and I thought I might give it a shot.
>
> Sprint insists on raising my monthly payout for 3 phones
> from $100 to $190. *I don't need gps or data on 2 of the phones.
> Other option would be to get a separate $90 plan for the Palm Pre.
> Total then would be $175/mo.
>
> For the same out of pocket money, I can get a 32G iphone with 900 rollover minutes and
> its data plan for $90/mo.
>
> Touch choice. *For the same price, do I get a 32G iphone, or an 8G pre.
>
> Sprint seems wants me to get the iphone.


Did you make your case that way to the folks at Retention? There's a
significant chance that they'd do something for you.

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