[WNBC tv news]
AT&T wireless subscribers in New York this morning probably cannot make or
receive phone calls due to what the company calls a software upgrade.
The problem likely started at 1:30 a.m. Thursday, according to a service
representative with the phone giant. Smart phones do not appear to be affected
to the same degree as mobile phones.
When AT&T mobile phone users attempt to make a call, the caller likely receives
a display that says the circuit or channel is not available. There is also no
If someone tries to call the user, the call typically goes directly to
An AT&T service representative told NBC New York that this problem appears to
be restricted to phones within New York City. The representative could not
offer a time frame for when the problem would be fixed.
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