Question about T-Mobile website.

Yesterday I needed to change my phone, I logged onto T-Mo's website,
saw my phone was the MyTouch 3g so I clicked on the "not your phone?"
link under the picture, selected BlackBerry Bold 9700 from the next
webpage and...... after much clicking and flashing around got the
website up showing my phone, a MyTouch 3G! Tried to switch several
times, closed the website, deleted all cookies, etc. tried again but it
still refused to change????

Called CS, opened the website, told the CS guy what I was doing,
clicked on the 9700 picture and... it switched! I asked the CS guy
what he did, he said, "Nothing, I haven't even touched the keyboard!"
He suggested the website had problems, I think he's right!
I changed the MyTouch Web to the BB plan and all was fine.

This AM needed to switch back to the Android (with VZW I've changed
phones 5 times in one day, don't ask!) so, same thing. It refused to
switch, tried several times before it finally did it. This afternoon
back to the BB, took only 2 tries but would NOT allow me to delete the
MyTouch Web and add the BB web! Closed the browser, cleaned up
cookies, history, etc. and tried again, success!

Later I logged on for something else and got a "Down for maintainence"
message.

Conclusion: T-Mo's having some big problems with their site, anyone
else notice this?

Wonder if it's fixed now?

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XS11E <xs11eNO@SPAMyahoo.com> wrote:

> Conclusion: T-Mo's having some big problems with their site,
> anyone else notice this?
>
> Wonder if it's fixed now?

Just to test, swapped phones again, no problem, went smoothly as it
should.

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XS11E, Killing all posts from Google Groups
The Usenet Improvement Project:
http://twovoyagers.com/improve-usenet.org/

On Tue, 21 Sep 2010 21:08:30 -0400, XS11E <xs11eNO@spamyahoo.com> wrote:

> Yesterday I needed to change my phone, I logged onto T-Mo's website, ...
> ... , same thing. It refused to
> switch, tried several times before it finally did it. This afternoon
> back to the BB, took only 2 tries but would NOT allow me to delete the
> MyTouch Web and add the BB web! Closed the browser, cleaned up
> cookies, history, etc. and tried again, success!
>
> Later I logged on for something else and got a "Down for maintainence"
> message.
>
> Conclusion: T-Mo's having some big problems with their site, anyone
> else notice this?

Yup, I've noticed. Their EmailFilters.aspx page, for example, has been
flaky for ... oh ... about the last 15 months or so (since June 2009 (!)).

> Wonder if it's fixed now?

I wouldn't count on it :-) .

Cheers, -- tlvp
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Avant de repondre, jeter la poubelle, SVP