Back Up Assistant is Fixed

I got a phone call today from a very polite young man who Identified
himself as the techie in charge of fixing the backup assistant glitch.

He advised me that it had been fixed two days ago but was calling to
make sure I could bet into BA via my computer. When I couldn't he told
me to use my VZW "My Account" password that I had given the tech-dude
when the ticket was written. That worked.

The fix took less than a week from when they had written the ticket.

They didn't have to call me, but they did.
--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

Janet Wilder wrote:
> I got a phone call today from a very polite young man who Identified
> himself as the techie in charge of fixing the backup assistant glitch.
>
> He advised me that it had been fixed two days ago but was calling to
> make sure I could bet into BA via my computer. When I couldn't he told
> me to use my VZW "My Account" password that I had given the tech-dude
> when the ticket was written. That worked.
>
> The fix took less than a week from when they had written the ticket.
>
> They didn't have to call me, but they did.

Even VZW can have a few good people!

"Richard B. Gilbert" <rgilbert88@comcast.net> wrote in
news:eOCdnWnQ5e1fHtHVnZ2dnUVZ_trinZ2d@comcast.com:

> Janet Wilder wrote:
>> I got a phone call today from a very polite young man who Identified
>> himself as the techie in charge of fixing the backup assistant glitch.
>>
>> He advised me that it had been fixed two days ago but was calling to
>> make sure I could bet into BA via my computer. When I couldn't he told
>> me to use my VZW "My Account" password that I had given the tech-dude
>> when the ticket was written. That worked.
>>
>> The fix took less than a week from when they had written the ticket.
>>
>> They didn't have to call me, but they did.
>
> Even VZW can have a few good people!
>

I'd love to see the demographics of return calls to females, in relation to
males....(c;

Maybe we should call ourselves Janet...(c;

Larry wrote:
> "Richard B. Gilbert" <rgilbert88@comcast.net> wrote in
> news:eOCdnWnQ5e1fHtHVnZ2dnUVZ_trinZ2d@comcast.com:
>
>> Janet Wilder wrote:
>>> I got a phone call today from a very polite young man who Identified
>>> himself as the techie in charge of fixing the backup assistant glitch.
>>>
>>> He advised me that it had been fixed two days ago but was calling to
>>> make sure I could bet into BA via my computer. When I couldn't he told
>>> me to use my VZW "My Account" password that I had given the tech-dude
>>> when the ticket was written. That worked.
>>>
>>> The fix took less than a week from when they had written the ticket.
>>>
>>> They didn't have to call me, but they did.
>> Even VZW can have a few good people!
>>
>
> I'd love to see the demographics of return calls to females, in relation to
> males....(c;
>
> Maybe we should call ourselves Janet...(c;
>

Just a suggestion, but when I call I am always polite. Maybe it's the
honey vs. vinegar thing?

--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

Janet Wilder wrote:
> Larry wrote:
> > "Richard B. Gilbert" <rgilbert88@comcast.net> wrote in
> > news:eOCdnWnQ5e1fHtHVnZ2dnUVZ_trinZ2d@comcast.com:
> >
> >> Janet Wilder wrote:
> >>> I got a phone call today from a very polite young man who Identified
> >>> himself as the techie in charge of fixing the backup assistant glitch.
> >>>
> >>> He advised me that it had been fixed two days ago but was calling to
> >>> make sure I could bet into BA via my computer. When I couldn't he told
> >>> me to use my VZW "My Account" password that I had given the tech-dude
> >>> when the ticket was written. That worked.
> >>>
> >>> The fix took less than a week from when they had written the ticket.
> >>>
> >>> They didn't have to call me, but they did.
> >> Even VZW can have a few good people!
> >>
> >
> > I'd love to see the demographics of return calls to females, in relation to
> > males....(c;
> >
> > Maybe we should call ourselves Janet...(c;
> >
>
> Just a suggestion, but when I call I am always polite. Maybe it's the
> honey vs. vinegar thing?
>
> --
> Janet Wilder
> Bad spelling. Bad punctuation
> Good Friends. Good Life



Not hardly. I'd say you definitely have the honey.

sanchezkk <sanchezkk@gmail.com> wrote in news:7b2605fd-ca6e-487b-9aef-
ceaa1ee48e3d@s50g2000hsb.googlegroups.com:

> Not hardly. I'd say you definitely have the honey, Honey.