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  #1 (permalink)  
Old 06-26-2008, 11:54 AM
ps56k
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Default Backup Assist - family plan mult lines

For the Verizon Backup Assistant (contacts),
when we have the multiple lines on a family plan
does EACH user have to setup a MyVerizon account
to be able to sign into the web based Backup appl ?

I downloaded the app to the 2nd phone... installed, created pin, etc
Then did a "backup".
Went to the web to sign in - it would not accept our phone number + pin
http://www.verizonwireless.com/backupassistant

SO - I can't see anywhere after we sign into our main My Verizon account
where we see all the family lines -
to then get a "different" line for the Backup appl ?
---
By logging into your account at verizonwireless.com/backupassistant, you
have full access to your phone's address book. You can view, print, add,
delete and edit contacts. Once the changes are made, you can send updates to
your phone at the click of a button or schedule automatic updates.

The monthly subscription for Backup Assistant is $1.99. To sign up for
Backup Assistant, open up Get it Now® on your wireless phone and download
the application from the Get Going menu.

Get the Backup Assistant monthly subscription fee waived when you register
for My Account
Register as the Account Holder in My Account and get easy, convenient access
to your wireless account. Plus, enjoy exclusive benefits such as Backup
Assistant fee waiver for all lines on your account, Annual Phone Upgrades,
and our Minute Check service that notifies you if it's time to consider
another calling plan.
Register today
--
----------------------------------
"If everything seems to be going well,
you have obviously overlooked something." - Steven Wright




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  #2 (permalink)  
Old 06-26-2008, 12:18 PM
ps56k
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Posts: n/a
Default Re: Backup Assist - family plan mult lines

ps56k wrote:
> For the Verizon Backup Assistant (contacts),
> when we have the multiple lines on a family plan
> does EACH user have to setup a MyVerizon account
> to be able to sign into the web based Backup appl ?
>
> I downloaded the app to the 2nd phone... installed, created pin, etc
> Then did a "backup".
> Went to the web to sign in - it would not accept our phone number +
> pin http://www.verizonwireless.com/backupassistant
>
> SO - I can't see anywhere after we sign into our main My Verizon
> account where we see all the family lines -
> to then get a "different" line for the Backup appl ?
> ---
> By logging into your account at verizonwireless.com/backupassistant,
> you have full access to your phone's address book. You can view,
> print, add, delete and edit contacts. Once the changes are made, you
> can send updates to your phone at the click of a button or schedule
> automatic updates.
> The monthly subscription for Backup Assistant is $1.99. To sign up for
> Backup Assistant, open up Get it Now® on your wireless phone and
> download the application from the Get Going menu.
>
> Get the Backup Assistant monthly subscription fee waived when you
> register for My Account
> Register as the Account Holder in My Account and get easy, convenient
> access to your wireless account. Plus, enjoy exclusive benefits such
> as Backup Assistant fee waiver for all lines on your account, Annual
> Phone Upgrades, and our Minute Check service that notifies you if
> it's time to consider another calling plan.
> Register today
> --
> ----------------------------------


just used the online "chat" for VZ,
and the rep indicated that EACH phone number
must be registered with their OWN MyVerizon
to be able to use Backup Assistant.



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  #3 (permalink)  
Old 06-26-2008, 12:47 PM
J.H. Holliday
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Posts: n/a
Default Re: Backup Assist - family plan mult lines

"ps56k" <pschuman_no_spam_me@interserv.com> wrote in message
news:jOL8k.11264$N87.11029@nlpi068.nbdc.sbc.com...
> ps56k wrote:
>> For the Verizon Backup Assistant (contacts),
>> when we have the multiple lines on a family plan
>> does EACH user have to setup a MyVerizon account
>> to be able to sign into the web based Backup appl ?
>>
>> I downloaded the app to the 2nd phone... installed, created pin, etc
>> Then did a "backup".
>> Went to the web to sign in - it would not accept our phone number +
>> pin http://www.verizonwireless.com/backupassistant
>>
>> SO - I can't see anywhere after we sign into our main My Verizon
>> account where we see all the family lines -
>> to then get a "different" line for the Backup appl ?
>> ---
>> By logging into your account at verizonwireless.com/backupassistant,
>> you have full access to your phone's address book. You can view,
>> print, add, delete and edit contacts. Once the changes are made, you
>> can send updates to your phone at the click of a button or schedule
>> automatic updates.
>> The monthly subscription for Backup Assistant is $1.99. To sign up for
>> Backup Assistant, open up Get it Now® on your wireless phone and
>> download the application from the Get Going menu.
>>
>> Get the Backup Assistant monthly subscription fee waived when you
>> register for My Account
>> Register as the Account Holder in My Account and get easy, convenient
>> access to your wireless account. Plus, enjoy exclusive benefits such
>> as Backup Assistant fee waiver for all lines on your account, Annual
>> Phone Upgrades, and our Minute Check service that notifies you if
>> it's time to consider another calling plan.
>> Register today
>> --
>> ----------------------------------

>
> just used the online "chat" for VZ,
> and the rep indicated that EACH phone number
> must be registered with their OWN MyVerizon
> to be able to use Backup Assistant.
>
>


....and after you do that, logoff the website then do a backup from the
phone.....and all will be right with the world.

Truly amazing that a company as large and technically sophisticated as VZW
would make such major changes (arguably an improvement) in a key part of the
system that users interact with frequently---- yet not tell anyone about it
or how to use it!!!



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  #4 (permalink)  
Old 06-26-2008, 04:57 PM
ps56k
Guest
 
Posts: n/a
Default Re: Backup Assist - family plan mult lines MyVerizon

J.H. Holliday wrote:
> "ps56k" <pschuman_no_spam_me@interserv.com> wrote in message
> news:jOL8k.11264$N87.11029@nlpi068.nbdc.sbc.com...
>> ps56k wrote:
>>> For the Verizon Backup Assistant (contacts),
>>> when we have the multiple lines on a family plan
>>> does EACH user have to setup a MyVerizon account
>>> to be able to sign into the web based Backup appl ?
>>>
>>> I downloaded the app to the 2nd phone... installed, created pin, etc
>>> Then did a "backup".
>>> Went to the web to sign in - it would not accept our phone number +
>>> pin http://www.verizonwireless.com/backupassistant
>>>
>>> SO - I can't see anywhere after we sign into our main My Verizon
>>> account where we see all the family lines -
>>> to then get a "different" line for the Backup appl ?
>>> ---
>>> By logging into your account at verizonwireless.com/backupassistant,
>>> you have full access to your phone's address book. You can view,
>>> print, add, delete and edit contacts. Once the changes are made, you
>>> can send updates to your phone at the click of a button or schedule
>>> automatic updates.
>>> The monthly subscription for Backup Assistant is $1.99. To sign up
>>> for Backup Assistant, open up Get it Now® on your wireless phone and
>>> download the application from the Get Going menu.
>>>
>>> Get the Backup Assistant monthly subscription fee waived when you
>>> register for My Account
>>> Register as the Account Holder in My Account and get easy,
>>> convenient access to your wireless account. Plus, enjoy exclusive
>>> benefits such as Backup Assistant fee waiver for all lines on your
>>> account, Annual Phone Upgrades, and our Minute Check service that
>>> notifies you if it's time to consider another calling plan.
>>> Register today
>>> --
>>> ----------------------------------

>>
>> just used the online "chat" for VZ,
>> and the rep indicated that EACH phone number
>> must be registered with their OWN MyVerizon
>> to be able to use Backup Assistant.
>>
>>

>
> ...and after you do that, logoff the website then do a backup from the
> phone.....and all will be right with the world.
>
> Truly amazing that a company as large and technically sophisticated
> as VZW would make such major changes (arguably an improvement) in a
> key part of the system that users interact with frequently---- yet
> not tell anyone about it or how to use it!!!


the key element - was that each user had to create their own MyVerizon
account -
which makes sense... so each user has access to their own phone entries,
without having access to each other's entries or having access via the main
account ID/password.

Anyway - created an account for the extra phone line,
and it was created as a LIMITED account - with very basic access info -
since the main account has the real control for the billing, etc.

AGAIN - this is not really mentioned anywhere.



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