On Thu, 2 Nov 2006 11:51:21 -0500, "Peter Pan"
<PeterPanNOSPAM@AkamailNOSPAM.com> wrote:
>up for the game wrote:
>
>>>> Once customers get hold of the cell phone number, the damned thing
>>>> will just ring a lot and not always during regular business hours.
>>>>
>>>> Any feedback will be appreciated.
>>>> Thanks
>>>> Joe
>>>>
>>>
>>> Here's some feedback as you requested: If you're in the service
>>> business-- be very very happy your customers are calling you!!
>>>
>> Butch
>> Sounds good, but customers do the damndest things and not always at
>> times that in any way could be construed as convenient or appropriate.
>>
>> I am very thankful they call, but need to have the calls directed to
>> their proper location, otherwise there really is never any 'time
>> off'...day or night....
>>
>> Thanks for taking the time to reply.
>> Joe
>
>Used to do service on computers, and had the same prob with the cellphone..
>I just changed the voicemail message (made it nice/thanks for
>calling/unavailable/will call back soon/etc)... Amazing how many calls came
>in whenever I was in the bathroom 
>
P.P.
Exactly on target---same business too...nights, weekends and almost
anytime. While it is good for business, there has to some time for
other things. I agree on your last comment!
for many years there have been no hours other than work--caused
problems that I will not go into here, but one can surely guess.
I certainly want to hear from customers, but I would like to set some
hours. My initial idea was a separate prepaid phone and that might
just be the best. I am now opening a shop which should help cut down
the hours and deal with the caller id thing from the office phone,but
I am sure the odd hour/time phone calls will not slack off much...they
will just go to voice mail. When someone leaves me a voice mail I am
usually in the car talking to someone else and then I need to call
back, which is the real prompter fo rthe original post.
I appreciate all the responses.
That 2nd phone idea, while it would work, would mean just another item
to be carried around...probably leave it in the car and use it to call
customers when I can't find their homes or for some other good reason.
Voice mail change could work for me too.
Hard to believe, that, with all that is available, apparently no one
has been able to spoof a calling number or a caller id info.
Joe
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