Kyocera KWC-2325: No service at just ONE location!

To alt.cellular.verizon --

I have a Kyocera KWC-2325 phone. Yes I know it's a few years old, but
I like it. Anyway, a few weeks ago this problem started: At just ONE
location (Kew Gardens, Queens, New York City), it has no service. The
phone's display jumps back and forth between strong signal (4 bars)
and "Searching". The phone works PERFECTLY, everywhere else. I've
tried updating the phone's roaming capability (*228, option 2), but to
no avail. I have called Verizon Wireless several times; they claim
that they can't find a problem in this geographical area, and that I
should just get a new phone.

Flash: I just talked to VZW tech support, and they suggest I try
having the phone's software upgraded from JX1.0.172 to JX1.0.27.
Hopefully the Verizon Wireless store will be able to do this for me.
But the tech rep didn't hold out a lot of hope for me; apparently my
4-
year-old phone is ANCIENT by Verizon's standards.

Has anyone else had an experience like this? Thanks!

--Tom
frethoa AT aol DOT com