LG VX6100 locked up

I had an LG VX4650 and recently switched to a LG VX6100. I use bitpim
to backup my phone book, I had created a couple images, and 4 or 5
ring tones. I hooked up the 6100 and bitpim found the phone, copied
the images, but I received an error message when it attempted to
upload the phone book. (Unfortunately I did not get a screen shot of
the error.) I tried copying the phone book two more times, still
receiving the error. So I thought maybe the phone needed to be power
cycled. When I powered the phone back on it is locked at the Verizon
image. The keypad lights up and the a red light stays on opposite the
flash. I removed the battery, but when I attempt to power it back on
it will immediately display the Verizon image and not attempt to "boot
up". I attempted to use bitpim to remove the images and ring tones,
but the phone will not communicate with my pc.

So I don't know if I filled up the phone's memory and that is causing
it to lock...I would hope it would have more than 500k of memory, or
if the images/ring tones were in a format that the 6100 is not
compatible with???

Does anyone know of a way I can clear or flash the memory back to the
factory specs?

Any suggestions would GREATLY be appreciated.

Thanks in advance,

Thomas

In article <pan.2007.02.17.15.13.27.210000@nntp.sun-meatplow.local>,
Meat Plow <meat@meatplow.local> wrote:

> On Sat, 17 Feb 2007 06:05:06 -0800, tecampbell Has Frothed:
>
> > I had an LG VX4650 and recently switched to a LG VX6100. I use bitpim
> > to backup my phone book, I had created a couple images, and 4 or 5
> > ring tones. I hooked up the 6100 and bitpim found the phone, copied
> > the images, but I received an error message when it attempted to
> > upload the phone book. (Unfortunately I did not get a screen shot of
> > the error.) I tried copying the phone book two more times, still
> > receiving the error. So I thought maybe the phone needed to be power
> > cycled. When I powered the phone back on it is locked at the Verizon
> > image. The keypad lights up and the a red light stays on opposite the
> > flash. I removed the battery, but when I attempt to power it back on
> > it will immediately display the Verizon image and not attempt to "boot
> > up". I attempted to use bitpim to remove the images and ring tones,
> > but the phone will not communicate with my pc.
> >
> > So I don't know if I filled up the phone's memory and that is causing
> > it to lock...I would hope it would have more than 500k of memory, or
> > if the images/ring tones were in a format that the 6100 is not
> > compatible with???
> >
> > Does anyone know of a way I can clear or flash the memory back to the
> > factory specs?
> >
> > Any suggestions would GREATLY be appreciated.
> >
> > Thanks in advance,
> >
> > Thomas
>
> Take it back where you bought it and have them replace it.

.....and adding to what Meat Plow says, don't mention anything about
BitPim to them.