"Network Extender" sometimes doesn't

I have Verizon service in an area with very poor coverage. I
shelled out big buck$ for a Network Extender that works with
my router to boost the signal to a top 4 bars. It works
quite well for a few days, then one day the person on the
other end of my call (incoming and outgoing) cannot hear me,
even though I can hear them and I still have 4 bars on the
phone.

Unplugging the Network Extender to reboot it will solve the
problem, but IMO this is not an acceptable "fix." For this
kind of money, it should work all the time. My cell phone
is my only home phone; I must have reliable cell service.

Has anyone else had this problem? If so, what is the
permanent fix? Or is there one? Or is there another solution
to boost a poor signal?

TIA,

Sharon

On Thu, 29 Dec 2011 06:56:46 -0800, MineralKing@live.com wrote:

> I have Verizon service in an area with very poor coverage. I
> shelled out big buck$ for a Network Extender that works with
> my router to boost the signal to a top 4 bars. It works
> quite well for a few days, then one day the person on the
> other end of my call (incoming and outgoing) cannot hear me,
> even though I can hear them and I still have 4 bars on the
> phone.

I have standard copper local loop service through my ILEC,
and a similar sort of thing happens here from time to time,
both with the person on the other end unable to hear me,
and/or with me unable to hear the person on the other end.
Only solution: hang up and try the call again. "One-way voice
circuit" it seems to be called in telco lingo -- sort of like half-duplex
that got stuck in one direction :-) .

HTH. Cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.

---

> Unplugging the Network Extender to reboot it will solve the
> problem, but IMO this is not an acceptable "fix." For this
> kind of money, it should work all the time. My cell phone
> is my only home phone; I must have reliable cell service.
>
> Has anyone else had this problem? If so, what is the
> permanent fix? Or is there one? Or is there another solution
> to boost a poor signal?
>
> TIA,
>
> Sharon

On 12/29/2011 9:56 AM, MineralKing@live.com wrote:
> I have Verizon service in an area with very poor coverage. I
> shelled out big buck$ for a Network Extender that works with
> my router to boost the signal to a top 4 bars. It works
> quite well for a few days, then one day the person on the
> other end of my call (incoming and outgoing) cannot hear me,
> even though I can hear them and I still have 4 bars on the
> phone.
>
> Unplugging the Network Extender to reboot it will solve the
> problem, but IMO this is not an acceptable "fix." For this
> kind of money, it should work all the time. My cell phone
> is my only home phone; I must have reliable cell service.
>
> Has anyone else had this problem? If so, what is the
> permanent fix? Or is there one? Or is there another solution
> to boost a poor signal?
>
> TIA,
>
> Sharon

My first thought is take it back to the shop you bought it from and
*carefully* describe your problem. Your problem description should
include the location, the equipment in use, what you did, with what
results, etc. It's possible that they will be clueless. If so, ask
them to refund your money. They SHOULD have someone who has a clue!

Please report your results. It may help others with similar problems.
If you do get knowledgeable help, you should make a note of their names
and write to their superiors and let them know the the people you talked
to did a good job.

Those people take a lot of abuse, a "pat on the back" can make their day!