 Re: No software for CDM 9900
On Thu, 2 Nov 2006 12:45:05 -0800, Ron Marraccini wrote:
> My Audiovox CDM 9900 was replaced last December when it was stolen.
>
> Lately the phone is having problems with reverting to analogue mode as well
> as disconnecting occasionally when I hit a button to answer a call.
>
> Rebooting the phone fixes the analogue/digital problem for awhile.
>
> I took it into the local Verizon store to have it checked out after
> consulting with a rep by phone and was told the phone needs new software to
> fix the problem.
>
> The Verizon store told me the software wasn't available to them anymore and
> that I should buy a new phone.
>
> I feel that if they can't supply me with the software - then they should
> give me a new phone. I have insurance but why should I spend yet even more
> $$$?
>
> This phone model is only two yrs. old and while lacking Bluetooth, MP3 (who
> cares) and a couple of other inconsequential items still has the best screen
> & reception I've ever seen (when it works). It sold out immediately when it
> was introduced.
>
> Is there something wrong with this picture?
>
> Thanks.
Cell carriers have no interest in supporting older phones since they make $$
off selling you new ones. I feel your pain - you might want to check eBay
for a replacement 9900. Last time I looked they were going in the $45-50
range.
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