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  #1 (permalink)  
Old 11-22-2011, 03:48 AM
tlvp
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Default Q.: where's a Moto Q9m trying to phone home to?

Verizon-branded Moto Q9m, not currently in service, keeps throwing up a

: Connection Error
: Error
: Login error. Ensure you have the correct
: login information and try again.

screen, with just an [OK] function for the left soft key.

What's apt to be causing that? Is something trying to phone home?
What? And will it keep on doing that once I activate it on Page Plus?
(I sure hope not!)

TIA; and cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.

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  #2 (permalink)  
Old 11-22-2011, 01:17 PM
Todd Allcock
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Default Re: Q.: where's a Moto Q9m trying to phone home to?

On Mon, 21 Nov 2011 23:48:05 -0500, tlvp <mPiOsUcB.EtLlLvEp@att.net>
wrote:
> Verizon-branded Moto Q9m, not currently in service, keeps throwing

up a


> : Connection Error
> : Error
> : Login error. Ensure you have the correct
> : login information and try again.



> screen, with just an [OK] function for the left soft key.



> What's apt to be causing that? Is something trying to phone home?
> What? And will it keep on doing that once I activate it on Page

Plus?
> (I sure hope not!)



> TIA; and cheers, -- tlvp
> --
> Avant de repondre, jeter la poubelle, SVP.



Typically, it's trying to fetch email or synchronize PIM data
(contacts, calendar) over the air. My guess is that the last owner's
data, apps, (or at least his connection settings) are still on it.

A "hard reset" (removing all data with the "clear storage" function
in the settings) will probably s top it from trying to connect.

This is another example of why pay per use data or small data plans
are so dangerous for smartphone owners. Because your phone isn't
activated its giving you warnings and errors. If it was active, it'd
just be happily siphoning data from your plan without saying
anything!

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  #3 (permalink)  
Old 11-23-2011, 08:01 AM
tlvp
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Posts: n/a
Default Re: Q.: where's a Moto Q9m trying to phone home to?

On Tue, 22 Nov 2011 07:17:16 -0700, Todd Allcock wrote:

> On Mon, 21 Nov 2011 23:48:05 -0500, tlvp <mPiOsUcB.EtLlLvEp@att.net>
> wrote:
>> Verizon-branded Moto Q9m, not currently in service, keeps throwing

> up a
>
>
>>: Connection Error
>>: Error
>>: Login error. Ensure you have the correct
>>: login information and try again.

>
>
>> screen, with just an [OK] function for the left soft key.

>
>
>> What's apt to be causing that? Is something trying to phone home?
>> What? And will it keep on doing that once I activate it on Page

> Plus?
>> (I sure hope not!)

>
>
>> TIA; and cheers, -- tlvp
>> --
>> Avant de repondre, jeter la poubelle, SVP.

>
>
> Typically, it's trying to fetch email or synchronize PIM data
> (contacts, calendar) over the air. My guess is that the last owner's
> data, apps, (or at least his connection settings) are still on it.
>
> A "hard reset" (removing all data with the "clear storage" function
> in the settings) will probably s top it from trying to connect.
>
> This is another example of why pay per use data or small data plans
> are so dangerous for smartphone owners. Because your phone isn't
> activated its giving you warnings and errors. If it was active, it'd
> just be happily siphoning data from your plan without saying
> anything!


Thanks, Todd, I'm ready to bet you've hit the nail squarely on the head.

'Twas one of the reasons I thought to leave this phone lie fallow and
not-yet-activated for a while -- learn its habits and predilections, and
whether its battery is near end of life yet or not (recharge required
every 18 hours sounds like pretty near end-of-life tome :-) ).

I thought I turned off everything I could find in the way of periodic
checking-in events. Must have missed something that only the "hard reset"
you advocate will clear. That's my next step, I guess ... .

Thnx again; cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.

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