Yesterday, which was Friday, October 7, 2011, I visited the store of T-
Mobile-8152 located at 3410 Broadway, New York, NY 10031-7400. The
store’s phone number is 212-281-8017, and the store license is
#1340406. I visited between 3:00 PM and 5:00 PM Eastern Time. There
was an employee there who helped me, a Hispanic male in his early to
mid-twenties, with a Sales Rep number of 2448545. He provided me with
extremely poor customer service. First, he completely ignored me in
the store for several minutes when I was looking directly at him to
see if he can help me. When he finally decided to help me, he barely
talked to me to explain things. I asked one question five times, and
he finally responded by yelling at me. Then when I asked him another
a question, he ignored me again and started to joke in Spanish with
his co-workers for the next five minutes, not even making eye contact
with me. Also, when I asked him how long it would take to transfer my
current phone number over to T-Mobile, he said it would be 24 hours.
I asked then if it will be done by tomorrow, Saturday , October 8,
2011, at exactly 24 hours from now, and he said yes. He lied when he
said this: when I checked the T-Mobile website later that day, the
website said the transfer takes two business days or less. So in
reality, it would have been done Monday, Tuesday, or Wednesday.
Perhaps he lied to me because he wanted to make a commission off of
me, or he wanted credit for the sale. Another question I asked him
was if T-Mobile had an unlimited Web service. He ignorantly said no,
but according to the T-Mobile website, we can get unlimited Web access
under the $50 or $70 a month prepaid service.
This associate did not even thank me after I made a purchase. He
treated me as if I was not even human, but instead a cockroach that
crawled in from under the door. With this type of treatment, I am
considering going with Verizon instead.
Sincerely,
A T-Mobile Customer
P.S. It appears that T-Mobile’s online application personality test
is failing to screen out psychopaths.
Let's see. The sales rep treated you like sh|t and you still bough from
him?
<jameschung1@yahoo.com> wrote in message
news:b2a22fad-e7dc-4751-b7b1-77b407a7742a@t16g2000yqm.googlegroups.com...
Yesterday, which was Friday, October 7, 2011, I visited the store of T-
Mobile-8152 located at 3410 Broadway, New York, NY 10031-7400. The
store’s phone number is 212-281-8017, and the store license is
#1340406. I visited between 3:00 PM and 5:00 PM Eastern Time. There
was an employee there who helped me, a Hispanic male in his early to
mid-twenties, with a Sales Rep number of 2448545. He provided me with
extremely poor customer service. First, he completely ignored me in
the store for several minutes when I was looking directly at him to
see if he can help me. When he finally decided to help me, he barely
talked to me to explain things. I asked one question five times, and
he finally responded by yelling at me. Then when I asked him another
a question, he ignored me again and started to joke in Spanish with
his co-workers for the next five minutes, not even making eye contact
with me. Also, when I asked him how long it would take to transfer my
current phone number over to T-Mobile, he said it would be 24 hours.
I asked then if it will be done by tomorrow, Saturday , October 8,
2011, at exactly 24 hours from now, and he said yes. He lied when he
said this: when I checked the T-Mobile website later that day, the
website said the transfer takes two business days or less. So in
reality, it would have been done Monday, Tuesday, or Wednesday.
Perhaps he lied to me because he wanted to make a commission off of
me, or he wanted credit for the sale. Another question I asked him
was if T-Mobile had an unlimited Web service. He ignorantly said no,
but according to the T-Mobile website, we can get unlimited Web access
under the $50 or $70 a month prepaid service.
This associate did not even thank me after I made a purchase. He
treated me as if I was not even human, but instead a cockroach that
crawled in from under the door. With this type of treatment, I am
considering going with Verizon instead.
Sincerely,
A T-Mobile Customer
P.S. It appears that T-Mobile’s online application personality test
is failing to screen out psychopaths.
In article <j6r3tf$vm0$1@dont-email.me>, NotMe says...
>
> Let's see. The sales rep treated you like sh|t and you still bough from
> him?
Yeah, this guy's a troll, he posted the same thing to the T-Mobile
newsgroup a couple months ago, and again tonight. and IIRC he didn't
reply to anyone who followed up to him, so he wasn't interested in
actually discussing the issue. I'm guessing that the whole thing... may
not have happened. :P
On 10/8/2011 8:53 PM, jameschung1@yahoo.com wrote:
> Yesterday, which was Friday, October 7, 2011, I visited the store of T-
> Mobile-8152 located at 3410 Broadway, New York, NY 10031-7400. The
> store’s phone number is 212-281-8017, and the store license is
> #1340406. I visited between 3:00 PM and 5:00 PM Eastern Time. There
> was an employee there who helped me, a Hispanic male in his early to
> mid-twenties, with a Sales Rep number of 2448545. He provided me with
> extremely poor customer service. First, he completely ignored me in
> the store for several minutes when I was looking directly at him to
> see if he can help me. When he finally decided to help me, he barely
> talked to me to explain things. I asked one question five times, and
> he finally responded by yelling at me. Then when I asked him another
> a question, he ignored me again and started to joke in Spanish with
> his co-workers for the next five minutes, not even making eye contact
> with me. Also, when I asked him how long it would take to transfer my
> current phone number over to T-Mobile, he said it would be 24 hours.
> I asked then if it will be done by tomorrow, Saturday , October 8,
> 2011, at exactly 24 hours from now, and he said yes. He lied when he
> said this: when I checked the T-Mobile website later that day, the
> website said the transfer takes two business days or less. So in
> reality, it would have been done Monday, Tuesday, or Wednesday.
> Perhaps he lied to me because he wanted to make a commission off of
> me, or he wanted credit for the sale. Another question I asked him
> was if T-Mobile had an unlimited Web service. He ignorantly said no,
> but according to the T-Mobile website, we can get unlimited Web access
> under the $50 or $70 a month prepaid service.
>
> This associate did not even thank me after I made a purchase. He
> treated me as if I was not even human, but instead a cockroach that
> crawled in from under the door. With this type of treatment, I am
> considering going with Verizon instead.
>
> Sincerely,
>
> A T-Mobile Customer
>
> P.S. It appears that T-Mobile’s online application personality test
> is failing to screen out psychopaths.
Are you qualified to diagnose psychopathology?
Suggest you try a different carrier. It's clear the Verizon Wireless
doesn't want you and it's quite possible that NOBODY WANTS YOU!!!
On 10/8/2011 7:53 PM, jameschung1@yahoo.com wrote:
> Yesterday, which was Friday, October 7, 2011, I visited the store of T-
> Mobile-8152 located at 3410 Broadway, New York, NY 10031-7400. The
> store’s phone number is 212-281-8017, and the store license is
> #1340406. I visited between 3:00 PM and 5:00 PM Eastern Time. There
> was an employee there who helped me, a Hispanic male in his early to
> mid-twenties, with a Sales Rep number of 2448545. He provided me with
> extremely poor customer service. First, he completely ignored me in
> the store for several minutes when I was looking directly at him to
> see if he can help me. When he finally decided to help me, he barely
> talked to me to explain things. I asked one question five times, and
> he finally responded by yelling at me. Then when I asked him another
> a question, he ignored me again and started to joke in Spanish with
> his co-workers for the next five minutes, not even making eye contact
> with me. Also, when I asked him how long it would take to transfer my
> current phone number over to T-Mobile, he said it would be 24 hours.
> I asked then if it will be done by tomorrow, Saturday , October 8,
> 2011, at exactly 24 hours from now, and he said yes. He lied when he
> said this: when I checked the T-Mobile website later that day, the
> website said the transfer takes two business days or less. So in
> reality, it would have been done Monday, Tuesday, or Wednesday.
> Perhaps he lied to me because he wanted to make a commission off of
> me, or he wanted credit for the sale. Another question I asked him
> was if T-Mobile had an unlimited Web service. He ignorantly said no,
> but according to the T-Mobile website, we can get unlimited Web access
> under the $50 or $70 a month prepaid service.
>
> This associate did not even thank me after I made a purchase. He
> treated me as if I was not even human, but instead a cockroach that
> crawled in from under the door. With this type of treatment, I am
> considering going with Verizon instead.
>
> Sincerely,
>
> A T-Mobile Customer
>
> P.S. It appears that T-Mobile’s online application personality test
> is failing to screen out psychopaths.
>> This associate did not even thank me after I made a purchase.
All thru that, you then BOUGHT something from them?
Sorry, that's your red wagon, you should of gone with the
online deal, which is what you wanted. But after all that
'****', you gave them $$ ? IMHO, online beats 'stores' anytime.
Don't whine about your own mistake...
JJTj
It's so weein-e,
...a fantasy free-bee.
No one can see thee,
no, not at all <chuckle>
It's another reflection,
...but wears virus infection,
Well secluded,
....they cookie all.
With a bit of a 'bot' flip
You're locked into the Google trip.
And nothing can ever be the same.
You're spaced out on retention.
Like you're under correction...
Let's do the Cross Post again.
Let's do the Cross Post again.
Well I was cruise'n down da groups just a-having a wink
When a spammer of a joke gave me an spy-bot blink.
Got my email off some cross posted coward's lies.
He had a T3 trunk, but Free-Agent eyes.
He ping-ed at me while he slogged the drain.
Norton's means nothing, upgrade time again.
Let's do the Cross Post again.
Let's do the Cross Post again.
It's just a TAB to the left.
And then ctrl-c\v to the right.
Put some ALTs in the heads.
And bring your ISP into sight.
Yet it's the ****-o thrust
That really SPAMS yer mem-brain (AINAINAN) !!!
Let's do the Cross Post again
Let's do the Cross Post again.
T-Mobile Hired a Psychopath In Its Store 
Linear Mode
