I just snapped my 2 brand new RAZR phones in half, brought them into the
Verizon store and read them the riot act in front of lots of customers about
how they deleted features from the phones that Motorola intended to be
there.
Then I went down to the Sprint store and bought two new RAZR phones.
"Bob F." <bob@N0ZPAMfurtaw.com> wrote in message
news:47adnSjW1dW1PK3bnZ2dnUVZ_v-tnZ2d@comcast.com...
>I just snapped my 2 brand new RAZR phones in half, brought them into the
>Verizon store and read them the riot act in front of lots of customers
>about how they deleted features from the phones that Motorola intended to
>be there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
>
> Bob
>
That's the dilemma-- all the mfr's features on a weak network or a crippled
phone on a good network. Sucks, actually.
In article <47adnSjW1dW1PK3bnZ2dnUVZ_v-tnZ2d@comcast.com>,
"Bob F." <bob@N0ZPAMfurtaw.com> wrote:
> I just snapped my 2 brand new RAZR phones in half, brought them into the
> Verizon store and read them the riot act in front of lots of customers about
> how they deleted features from the phones that Motorola intended to be
> there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
Then you walked out of the Sprint store and stopped on the sidewalk
outside to call your friends and spread the good news...but you couldn't
get a cell signal.
>I just snapped my 2 brand new RAZR phones in half, brought them into the
>Verizon store and read them the riot act in front of lots of customers about
>how they deleted features from the phones that Motorola intended to be
>there.
In article <47adnSjW1dW1PK3bnZ2dnUVZ_v-tnZ2d@comcast.com>, Bob F. wrote:
> I just snapped my 2 brand new RAZR phones in half, brought them into the
> Verizon store and read them the riot act in front of lots of customers about
> how they deleted features from the phones that Motorola intended to be
> there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
Hopefully you're going to be using them on Sprint's network, because
Verizon won't activate them... actually, there's a slight possibility
that they might, but even if they will (improbable), Sprint won't give
up the master subsidy lock so you can unlock the phone and use it on
VZ's network.
> Bob
>
>
--
Steve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows
Victorville, California PGP:0xE3AE35ED
It's all fun and games until someone starts a bonfire in the living room.
"Bob F." <bob@N0ZPAMfurtaw.com> wrote in message
news:47adnSjW1dW1PK3bnZ2dnUVZ_v-tnZ2d@comcast.com...
>I just snapped my 2 brand new RAZR phones in half, brought them into the
>Verizon store and read them the riot act in front of lots of customers
>about how they deleted features from the phones that Motorola intended to
>be there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
>
> Bob
>
This is why I bought the Samsung I-730 on Verizon. They cant cripple it, I
can do as I like with ringers/audio/video.I watch TV on it thru my
slingbox...yeah I know..a violation of my TOS......fuck them! From what I
can tell Verizon sees it as data, cant tell what it is..so as long as I
don't exceed 5 gigs in a month I am OK. So what if they shut down my EVDO
service...all that will do is force me to SAVE $59 a month.In fact the web
browser is kinda crippled..its not very fast and wont display a lot of
pages...no big loss there.
I personally wont own a piece of shit "VCast" phone....not on a bet. I have
no desire to be billed 99¢ to a $1.99 for every little "feature" they want
to send me.
I was not impressed with the Razrs...felt the keyboard felt flimsy, and I
don't really need a paper-thin phone.My big/fat/heavy I-730 works OK.
On Thu, 26 Apr 2007 07:45:58 -0700, Pegleg <Pegleg@usnavyret.mil>
wrote:
>On Thu, 26 Apr 2007 08:55:06 -0400, "Bob F." <bob@N0ZPAMfurtaw.com>
>wrote:
>
>>I just snapped my 2 brand new RAZR phones in half, brought them into the
>>Verizon store and read them the riot act in front of lots of customers about
>>how they deleted features from the phones that Motorola intended to be
>>there.
>
>Your fault...you didn't read what the Verizon version of the phone would
>do/wouldn't do before you bought it!
>
>I know it sucks but it is common knowledge that Verizon has a reputation
>for crippling phones!
They also have a reputation for staffing their stores with liars.
I have had several out and outright lies told to me in their stores,
either about phone capability or accessories or plans.
"Bob F." <bob@N0ZPAMfurtaw.com> wrote in
news:47adnSjW1dW1PK3bnZ2dnUVZ_v-tnZ2d@comcast.com:
> I just snapped my 2 brand new RAZR phones in half, brought them into
> the Verizon store and read them the riot act in front of lots of
> customers about how they deleted features from the phones that
> Motorola intended to be there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
>
> Bob
>
>
Good show, Bob!...(c; Doesn't that feel great?!
Larry on Alltel....
Great service, best coverage in the Southeast, no deleted features funny
business.
--
Bob F. formulated the question :
> I just snapped my 2 brand new RAZR phones in half, brought them into the
> Verizon store and read them the riot act in front of lots of customers about
> how they deleted features from the phones that Motorola intended to be
> there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
>
> Bob
I don't like some of the features of my new car. I am going out
tomorrow and drive it into a tree.
> > I just snapped my 2 brand new RAZR phones in half, brought them into the
> > Verizon store and read them the riot act in front of lots of customers about
> > how they deleted features from the phones that Motorola intended to be
> > there.
> >
> > Then I went down to the Sprint store and bought two new RAZR phones.
> >
> > Bob
>
> I don't like some of the features of my new car. I am going out
> tomorrow and drive it into a tree.
>
>
>
You know, I realize that VZW could do better with their customer service
but... Before his death, my brother was in sales (you name it he sold
it) and was GOOD at it. The major reason he was good was that he never
sold anything he didn't believe in and if he loast that belief he would
sell something else. The other reason he was good was that when he went
to a new "product" or job he did everything he could to learn about what
he was selling.
For example, at one point he worked in a retail computer store; so, he
learned every model they routinely carried and everything he could about
the features and components. He developed quite a "following" that way.
People would routinely come in and ask for him because he "knew his
stuff." He always answered questions and over time learned who the
"serious" customers were and took care of them. To do all that takes
time and effort.
So, the whole burden is not on VZW to train their staff but there is
some responsibility on the staff to be willing to learn and keep up with
what they are selling. After all, they CHOOSE to be there....even if
only until something better comes along.
Bob F. wrote:
> I just snapped my 2 brand new RAZR phones in half, brought them into the
> Verizon store and read them the riot act in front of lots of customers about
> how they deleted features from the phones that Motorola intended to be
> there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
>
> Bob
>
>
Good story. You do know that you have 30 days to just return the product
if you don't like it?
>I just snapped my 2 brand new RAZR phones in half, brought them into the
>Verizon store and read them the riot act in front of lots of customers about
>how they deleted features from the phones that Motorola intended to be
>there.
>
>Then I went down to the Sprint store and bought two new RAZR phones.
>
>Bob
>
Just out of curiosity how much is this childish action going to cost
you?
TeddeLI <Spam@nospam.neat> wrote in
news:mn.d5067d7444e6362f.69402@nospam.neat:
> Bob F. formulated the question :
>> I just snapped my 2 brand new RAZR phones in half, brought them into
>> the Verizon store and read them the riot act in front of lots of
>> customers about how they deleted features from the phones that
>> Motorola intended to be there.
>>
>> Then I went down to the Sprint store and bought two new RAZR phones.
>>
>> Bob
>
> I don't like some of the features of my new car. I am going out
> tomorrow and drive it into a tree.
>
>
>
Let's play this game a minute.....
You bought a new Honda from Valley Honda and Yugo. These Hondas come
with AC, radio, power windows, all the usual toys.....but.....Valley
Honda decides that none of their customers should be listening to AM
radio, have rear windows that open, remote control trunk lids or
automatic door locks....unless, of course, we sell these features back to
them after they buy the car.
Will Valley Honda be in business long, even if they are the only Honda
dealer within a hundred miles?
This is EXACTLY the game Verizon Wireless is playing with their
customers' cellphones.....
Why do people who would be outraged and tell Valley Honda where to put
their crippled cars....go out and buy a crippled cellphone from a
crippled company like Verizon? It's crazy!
> Why do people who would be outraged and tell Valley Honda where to put
> their crippled cars....go out and buy a crippled cellphone from a
> crippled company like Verizon? It's crazy!
If that is crazy why do "we" buy cell phones? that need to be replaced
so often, it is crazy. New phone every two and cameras and all the
other toys like TV and internet that people seem to want and are willing
to pay for. I have one but it is for emergencies more or less. I force
myself to use some of the "free" Long Distance (420 minutes or 7 and 1/2
hours) per month so I don't feel like I wasted my money. I am on the
road quite a bit and that is why I did buy one. My last company AT@T
offered 90 minutes and I had time left over each month. My bill is
roughly $50 per month for the cell and approx $30 for the land line.
Pegleg wrote:
> On Fri, 27 Apr 2007 11:50:43 -0400, Lee <lbray5032@bellsouth.net> wrote:
>
>
>> We are paying through the nose for convenience!
>
> It is called free enterprise/capitalism! You have a choice, obviously
> your choice is to whine!
Hey Pegleg
That was not a whine more a statement of fact than anything else. There
are so many things that we consider necessary we could cut out and not
even miss them, like many of the so called necessities we think we need
to live! But as you stated we all make a choice and most of us pay for
the choices we make.
In article <MPG.209b20b43cef5bf2989756@newsgroups.bellsouth.n et>, Drumstick wrote:
> So, the whole burden is not on VZW to train their staff but there is
> some responsibility on the staff to be willing to learn and keep up with
> what they are selling. After all, they CHOOSE to be there....even if
> only until something better comes along.
I almost kinda sorta agree. VZW should be training extensively and
evaluating, and then re-evaluating, their employees to make sure they
do know their stuff. I do agree that the employees have an obligation
to at least try to learn, though.
--
Steve Sobol, Professional Geek ** Java/VB/VC/PHP/Perl ** Linux/*BSD/Windows
Victorville, California PGP:0xE3AE35ED
It's all fun and games until someone starts a bonfire in the living room.
Steven J. Sobol wrote:
> In article <Xns991F74E6E2F49noonehomecom@208.49.80.253>, Larry wrote:
>
>> You bought a new Honda from Valley Honda and Yugo.
>
> Yugo???
>
> You're dating yourself, old man.
"Evan Platt" <evan@theobvious.espphotography.com> wrote in message
news:3dj433tc3r7grg0ss019t4h0pio629944e@4ax.com...
> On Fri, 27 Apr 2007 15:27:19 +0000, Larry <noone@home.com> wrote:
>
>>Let's play this game a minute.....
>>
>>You bought a new Honda from Valley Honda and Yugo. These Hondas come
>>with AC, radio, power windows, all the usual toys.....but.....Valley
>>Honda decides that none of their customers should be listening to AM
>>radio, have rear windows that open, remote control trunk lids or
>>automatic door locks....unless, of course, we sell these features back to
>>them after they buy the car.
>>
>>Will Valley Honda be in business long, even if they are the only Honda
>>dealer within a hundred miles?
>>
>>This is EXACTLY the game Verizon Wireless is playing with their
>>customers' cellphones.....
>>
>>Why do people who would be outraged and tell Valley Honda where to put
>>their crippled cars....go out and buy a crippled cellphone from a
>>crippled company like Verizon? It's crazy!
>
> No.. It's like "Let's buy a car that doesn't advertise it comes with
> power windows and power door locks, but get pissed off that it doesnt.
I think it would be more like getting that new car home only to find that
some of the standard features which the particular model comes with have
been removed by the dealer...
Steven J. Sobol wrote:
> In article <r6udnR5_-IYb2q_bnZ2dneKdnZydnZ2d@giganews.com>, Notan wrote:
>
>> At one time, I dated myself.
>
> Carbon dating?
>
> *duck*
"J. H. Holliday" <doc@ok> wrote in
news:Uq2dnW6WvYv5wq_bnZ2dnUVZ_qGjnZ2d@comcast.com:
>> No.. It's like "Let's buy a car that doesn't advertise it comes with
>> power windows and power door locks, but get pissed off that it
>> doesnt.
>
> I think it would be more like getting that new car home only to find
> that some of the standard features which the particular model comes
> with have been removed by the dealer...
>
>
>
That's better....and more to the truth.
If everybody else's Honda Mega came with power windows and yours did, but
were disabled by the dealer....that'd be about right....(c;
I always wondered who the little heroin addict was talking to...wearing
that stupid jacket when everyone else in the commercial was sweating in
shorts and tank tops.....hiding his needle tracks.
Larry <noone@home.com> wrote in
news:Xns991FD8B60D9Dnoonehomecom@208.49.80.253:
> "J. H. Holliday" <doc@ok> wrote in
> news:Uq2dnW6WvYv5wq_bnZ2dnUVZ_qGjnZ2d@comcast.com:
>
>>> No.. It's like "Let's buy a car that doesn't advertise it comes with
>>> power windows and power door locks, but get pissed off that it
>>> doesnt.
>>
>> I think it would be more like getting that new car home only to find
>> that some of the standard features which the particular model comes
>> with have been removed by the dealer...
>>
>>
>>
>
> That's better....and more to the truth.
>
> If everybody else's Honda Mega came with power windows and yours did,
> but were disabled by the dealer....that'd be about right....(c;
>
> How stupid....
>
> Larry
No- the proper analogy would be to buy a car in California only to bitch
about the poorer gas mileage than one sold in North Carolina due to the
additional emission controls. Same model, same make, different
performance. And just like cell phones, the performance issue is one of
public record, meaning that those that whine about it didn't do thier
homework.
It's just further proof that American society has devolved into a bunch of
helpless children that need somebody to run around behind them wiping their
noses.
> "J. H. Holliday" <doc@ok> wrote in
> news:Uq2dnW6WvYv5wq_bnZ2dnUVZ_qGjnZ2d@comcast.com:
>
>>> No.. It's like "Let's buy a car that doesn't advertise it comes with
>>> power windows and power door locks, but get pissed off that it
>>> doesnt.
>>
>> I think it would be more like getting that new car home only to find
>> that some of the standard features which the particular model comes
>> with have been removed by the dealer...
>>
>>
>>
>
> That's better....and more to the truth.
>
> If everybody else's Honda Mega came with power windows and yours did,
> but were disabled by the dealer....that'd be about right....(c;
>
> How stupid....
>
> Larry
Actually this whole car analogy is flawed.
What happens is Verizon goes to Motorola / Samsung / LG and says we want
these specs and features. Then Verizon offers it's phones as do Sprint and
AT&T. You the consumer mak the decision to sign up with Verizon and pick
from the list of phones the offer.
So for you to now complain that features you want aren't there is well, not
smart.
Bob
On 4/27/2007 8:20 PM, Larry wrote:
> Evan Platt <evan@theobvious.espphotography.com> wrote in
> news:28j433d65cfrbio4og832bocd20shbc201@4ax.com:
>
>> http://www.youtube.com/watch?v=fxdTVaMjwD4
>
> I always wondered who the little heroin addict was talking to...wearing
> that stupid jacket when everyone else in the commercial was sweating in
> shorts and tank tops.....hiding his needle tracks.
>
> thanks....(c;
>
> Larry
Plonk
--
Ted
I wasn't born in Texas but
I got back here as soon as I could
(Don't forget to take out the trash)
No one can make you feel inferior without your consent,
but you'd be a fool to withhold that from your superiors.
On Apr 26, 7:55 am, "Bob F." <b...@N0ZPAMfurtaw.com> wrote:
> I just snapped my 2 brand new RAZR phones in half, brought them into the
> Verizon store and read them the riot act in front of lots of customers about
> how they deleted features from the phones that Motorola intended to be
> there.
>
> Then I went down to the Sprint store and bought two new RAZR phones.
>
> Bob
Why didn't you sell them on ebay? Man, you must have some temper! Be
careful driving!!!!!
On Thu, 26 Apr 2007 16:41:59 -0700, Pegleg <Pegleg@usnavyret.mil>
wrote:
>On Thu, 26 Apr 2007 17:48:08 -0400, Boron Elgar
><boron_elgar@hotmail.com> wrote:
>
>
>>They also have a reputation for staffing their stores with liars.
>>
>>I have had several out and outright lies told to me in their stores,
>>either about phone capability or accessories or plans.
>
>I'm not sure it is a case of outright lying as much as it is a case of
>the employees not being trained/educated thoroughly. Most are not at
>all familiar with the full capabilities of each phone they sell. Most
>don't know what services are available on the "My Account" web site.
No, I am talking about outright lying.
Over the years the following has occurred - separate times
I was told that I had to buy my bluetooth earpiece from Versizon or it
wouldn't work with my phone.
I was told that I needed to buy all new accessories for my new phone
as none of the old ones I had could be used. This was insisted upon by
a salesperson and a manager, even after I showed them the car charger
I had was the same model number as that they were trying to sell me.
Not more than 3 hours ago, as I was exchanging 2 broken phones
(Motorola V325s - both died within a month of each other, both with
the same screen problems) I overheard the tech person lie to the woman
next to me who had brought in pretty new LG Strawberry which had
crapped out. The woman asked if she would be getting a brand new phone
as a replacement. The tech started talking about how long it would
take to get another phone.
Again the woman asked if she would be getting a brand new phone as a
replacement.
Again the tech refused to answer, this time by saying "What? New?"
..A third time the question was raised and this time the tech said.
"Well, it comes out of a box from the factory." The customer smiled,
assuming she'd get a new phone, when in fact, there was no question
she was getting a refurb.
None of this is lack of training. It is upselling and bullshitting.
I only go to the store when it is absolutely necessary. I keep 5
phones with Verizon as they are the carrier with the best coverage. It
isn't as if other carriers have better customer service, either. They
stink, too, but so does their coverage.
Verizon deletes features 
Linear Mode
