verizon junk phones

beware of some verizon 4g smart phones.
pure junk
htc thunderbolt, works just great so long as you live under a tower.
otherwise the service is terrible. I had over 10% dropped calls.

lg revolution is marginal regarding service unless you live under a tower.
the phone ringer keeps shutting down, have to remove battery to restart it.
keeps shutting the radio off in my car when connecting to bluetooth. have to power off and back on the phone.
seems like every day something else goes wrong.

verizon has no interest in helping correct the problems.

they tell me I live in a frings area and have to put up with the poor service.
I do not think so.

guess they figure they are too big to have to bother.




mikeyshd

mikeyhsd wrote the following:
> beware of some verizon 4g smart phones.
> pure junk
> htc thunderbolt, works just great so long as you live under a tower.
> otherwise the service is terrible. I had over 10% dropped calls.
>
> lg revolution is marginal regarding service unless you live under a tower.
> the phone ringer keeps shutting down, have to remove battery to restart it.
> keeps shutting the radio off in my car when connecting to bluetooth.
> have to power off and back on the phone.
> seems like every day something else goes wrong.
>
> verizon has no interest in helping correct the problems.
>
> they tell me I live in a frings area and have to put up with the poor
> service.
> I do not think so.
>
> guess they figure they are too big to have to bother.


Cancel your V service and find a service with better coverage for your area.
I did once, but it was from Sprint to Verizon.




--

Bill
In Hamptonburgh, NY
In the original Orange County. Est. 1683
To email, remove the double zeroes after @

On 9/23/2011 8:51 AM, willshak wrote:
> mikeyhsd wrote the following:
>> beware of some Verizon 4g smart phones.
>> pure junk
>> htc thunderbolt, works just great so long as you live under a tower.
>> otherwise the service is terrible. I had over 10% dropped calls.
>>
>> lg revolution is marginal regarding service unless you live under a
>> tower.
>> the phone ringer keeps shutting down, have to remove battery to
>> restart it.
>> keeps shutting the radio off in my car when connecting to bluetooth.
>> have to power off and back on the phone.
>> seems like every day something else goes wrong.
>>
>> verizon has no interest in helping correct the problems.
>>
>> they tell me I live in a fringe area and have to put up with the poor
>> service.
>> I do not think so.
>>
>> guess they figure they are too big to have to bother.
>
>
> Cancel your V service and find a service with better coverage for your
> area.
> I did once, but it was from Sprint to Verizon.
>
>

Before you LEAP, check coverage and cost of the competition!

It's rare (on the East Coast) but there are places with NO useable Cell
Phone service!

Previously on alt.cellular.verizon, mikeyhsd said:

> verizon has no interest in helping correct the problems.

They are expanding 4G coverage. Is that not an interest in correcting
the problem?

> they tell me I live in a frings area and have to put up with the poor service.
> I do not think so.

I do. Did you check the coverage charts before getting a 4G device? NO
carrier will be able to provide you with specific help for a coverage
issue if you are in a fringe / out of area for the type of service you
are trying to use.

Have you turned off 4G to revert back to 3G until 4G service is
expanded in your area to make it usable?

> guess they figure they are too big to have to bother.

I guess you're too entitled to think that maybe it really is YOUR
problem and not theirs that you jumped the gun on upgrading when the
service isn't fully deployed in your area or to a phone that is
actually underpowered for 4G use.

--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection

"This isn't a noose. It's a necktie. I'm going on an interview for a
nine to five job." "Quit splitting hairs!" - Riff and Torg, Sluggy
Freelance

the tech support person had me download an application LTE OFF. to turn off 4g.
makes no difference.

not all of the problems are service related.
the ringer stopping and the blue tooth screwing up have nothing to do with service.

tech support tries to blame my car for the bluetooth issues.
when the lg revolution is the only one of 5 phones that has this problem.


mikeyshd



"Jeffrey Kaplan" <nomail@gordol.org> wrote in message news:27ur775obvs66r8cl16emkgmrj16gjme7f@gordol.org ...
Previously on alt.cellular.verizon, mikeyhsd said:

> verizon has no interest in helping correct the problems.

They are expanding 4G coverage. Is that not an interest in correcting
the problem?

> they tell me I live in a frings area and have to put up with the poor service.
> I do not think so.

I do. Did you check the coverage charts before getting a 4G device? NO
carrier will be able to provide you with specific help for a coverage
issue if you are in a fringe / out of area for the type of service you
are trying to use.

Have you turned off 4G to revert back to 3G until 4G service is
expanded in your area to make it usable?

> guess they figure they are too big to have to bother.

I guess you're too entitled to think that maybe it really is YOUR
problem and not theirs that you jumped the gun on upgrading when the
service isn't fully deployed in your area or to a phone that is
actually underpowered for 4G use.

--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection

"This isn't a noose. It's a necktie. I'm going on an interview for a
nine to five job." "Quit splitting hairs!" - Riff and Torg, Sluggy
Freelance

Previously on alt.cellular.verizon, mikeyhsd said:

> the tech support person had me download an application LTE OFF. to turn off 4g.
> makes no difference.

As in all problems persist despite being on 3G, or as in it did not
turn off 4G? (BTW, on Android if the switch to turn on/off 4G is not
visible there are widgets that will make it visible, as well as a whole
bunch of other useful things.)

> not all of the problems are service related.
> the ringer stopping and the blue tooth screwing up have nothing to do with service.

Ok, that's different. It seems that you were making it out to be
entirely the fault of poor 4G reception, particularly since you were
making the same complaints against two different 4G phones.

You do have the option of trading in the phone for a different one if
you don't like it, within a short trial period. I don't remember off
hand if it's 2 weeks or 30 days though. If you're beyond that, you
bought it.

If you can demonstrate a fault in the particular unit you're using and
you're within the contract / warrantee period, you should have no
problems getting Verizon to trade for a new/referb unit of the same
model. (I went through SIX Blackberries that way... worst POS phone
I've ever seen.)

> tech support tries to blame my car for the bluetooth issues.
> when the lg revolution is the only one of 5 phones that has this problem.

Have you demonstrated this to the in store techs? I can't say since
I'm not next to you, but maybe you simply have a defective unit? Even
if some features are device specific, basic BT connectivity is a
universal standard.

--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection

"The whole aim of practical politics is to keep the populace alarmed
(and hence clamorous to be led to safety) by an endless series of
hobgoblins." - H.L. Mencken

understand all that.

but when verizon creates delays that you have to wait on that puts you beyond the normal replacement date, it is not your fault.

for instance it took 10 working days for a trouble ticket to cause the little vans to scan the area for signal problems. just that 2 weeks alone puts you beyond the so called 14 day replacement date.

pure bull hockey.

have been working with these problems since july.
am on 3rd phone, have been promised an upgrade to bionic, but can get no one so far to actually order it.
have 2 droid x and neither have any of these problems, guess it is because they are motorola.


mikeyshd



"Jeffrey Kaplan" <nomail@gordol.org> wrote in message news:ep0t77hqtrkdgn3sig61bs7semc3d132e4@gordol.org ...
Previously on alt.cellular.verizon, mikeyhsd said:

> the tech support person had me download an application LTE OFF. to turn off 4g.
> makes no difference.

As in all problems persist despite being on 3G, or as in it did not
turn off 4G? (BTW, on Android if the switch to turn on/off 4G is not
visible there are widgets that will make it visible, as well as a whole
bunch of other useful things.)

> not all of the problems are service related.
> the ringer stopping and the blue tooth screwing up have nothing to do with service.

Ok, that's different. It seems that you were making it out to be
entirely the fault of poor 4G reception, particularly since you were
making the same complaints against two different 4G phones.

You do have the option of trading in the phone for a different one if
you don't like it, within a short trial period. I don't remember off
hand if it's 2 weeks or 30 days though. If you're beyond that, you
bought it.

If you can demonstrate a fault in the particular unit you're using and
you're within the contract / warrantee period, you should have no
problems getting Verizon to trade for a new/referb unit of the same
model. (I went through SIX Blackberries that way... worst POS phone
I've ever seen.)

> tech support tries to blame my car for the bluetooth issues.
> when the lg revolution is the only one of 5 phones that has this problem.

Have you demonstrated this to the in store techs? I can't say since
I'm not next to you, but maybe you simply have a defective unit? Even
if some features are device specific, basic BT connectivity is a
universal standard.

--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection

"The whole aim of practical politics is to keep the populace alarmed
(and hence clamorous to be led to safety) by an endless series of
hobgoblins." - H.L. Mencken

Previously on alt.cellular.verizon, mikeyhsd said:

> for instance it took 10 working days for a trouble ticket to cause the little vans to scan the area for signal problems. just that 2 weeks alone puts you beyond the so called 14 day replacement date.

As long as you're within a "reasonable" time frame after that, you
should be able to use their delay as a valid reason for an extension.
You would probably have to talk to a supervisor, though.

> have been working with these problems since july.

And it's now September, almost October, so that reasonable time frame
has passed.

> am on 3rd phone, have been promised an upgrade to bionic, but can get no one so far to actually order it.
> have 2 droid x and neither have any of these problems, guess it is because they are motorola.

Of because they're 3G, not 4G? I have the D-X as well, it was an
extra-early upgrade when I finally managed to convince a VZW tech that
replacing the Blackberry for a seventh time was not going to work for
me.

--
Jeffrey Kaplan www.gordol.org
Double ROT13 encoded for your protection

"We had a party on campus too! But instead of a man-eating alien, we
had nachos. And instead of a soul-sucking demon, we had karaoke!"
"Ok, that one's an even trade-off." - Zoe and Torg, Sluggy Freelance

On Sat, 24 Sep 2011 15:41:09 +0000, Jeffrey Kaplan <nomail@gordol.org>
wrote:

>Previously on alt.cellular.verizon, mikeyhsd said:
>
>> verizon has no interest in helping correct the problems.
>
>They are expanding 4G coverage. Is that not an interest in correcting
>the problem?
>


The problem , for me, with Verizon or ATT or whoever is that their
business
plan has little to do with customer and MORE to do with the
competition and what they can put in ads. The subscribers that they
want would come in if they took pains to actually cover areas well
that they say they cover. There is nothing wrong with this model cause
most customers only want the hot ****, eg 4G and not reliable service
on a lesser g. It's the "I have this I have that" syndrome and it's
pervasive in most businesses....whadda gonna do?

cancel the service and go elsewhere.

mikeyshd



"Sam Samcom" <sam@sam.com> wrote in message news:issu879s5njf93ahse1n0iv0uo1dqhr2k5@4ax.com...
On Sat, 24 Sep 2011 15:41:09 +0000, Jeffrey Kaplan <nomail@gordol.org>
wrote:

>Previously on alt.cellular.verizon, mikeyhsd said:
>
>> verizon has no interest in helping correct the problems.
>
>They are expanding 4G coverage. Is that not an interest in correcting
>the problem?
>


The problem , for me, with Verizon or ATT or whoever is that their
business
plan has little to do with customer and MORE to do with the
competition and what they can put in ads. The subscribers that they
want would come in if they took pains to actually cover areas well
that they say they cover. There is nothing wrong with this model cause
most customers only want the hot ****, eg 4G and not reliable service
on a lesser g. It's the "I have this I have that" syndrome and it's
pervasive in most businesses....whadda gonna do?

On 10/7/2011 5:52 PM, Sam Samcom wrote:
> On Sat, 24 Sep 2011 15:41:09 +0000, Jeffrey Kaplan<nomail@gordol.org>
> wrote:
>
>> Previously on alt.cellular.verizon, mikeyhsd said:
>>
>>> verizon has no interest in helping correct the problems.
>>
>> They are expanding 4G coverage. Is that not an interest in correcting
>> the problem?
>>
>
>
> The problem , for me, with Verizon or ATT or whoever is that their
> business
> plan has little to do with customer and MORE to do with the
> competition and what they can put in ads. The subscribers that they
> want would come in if they took pains to actually cover areas well
> that they say they cover. There is nothing wrong with this model cause
> most customers only want the hot ****, eg 4G and not reliable service
> on a lesser g. It's the "I have this I have that" syndrome and it's
> pervasive in most businesses....whadda gonna do?

Why should I do anything?? The phone and the service I have work and
meet my needs very well.

I don't (yet) need "4G". I never had it and so I never missed it.

I'm much more concerned about people sending Spam to my phone.

I got my first spam yesterday! <sigh>