understand all that.
but when verizon creates delays that you have to wait on that puts you beyond the normal replacement date, it is not your fault.
for instance it took 10 working days for a trouble ticket to cause the little vans to scan the area for signal problems. just that 2 weeks alone puts you beyond the so called 14 day replacement date.
pure bull hockey.
have been working with these problems since july.
am on 3rd phone, have been promised an upgrade to bionic, but can get no one so far to actually order it.
have 2 droid x and neither have any of these problems, guess it is because they are motorola.
"Jeffrey Kaplan" <firstname.lastname@example.org> wrote in message news:email@example.com ...
Previously on alt.cellular.verizon, mikeyhsd said:
> the tech support person had me download an application LTE OFF. to turn off 4g.
> makes no difference.
As in all problems persist despite being on 3G, or as in it did not
turn off 4G? (BTW, on Android if the switch to turn on/off 4G is not
visible there are widgets that will make it visible, as well as a whole
bunch of other useful things.)
> not all of the problems are service related.
> the ringer stopping and the blue tooth screwing up have nothing to do with service.
Ok, that's different. It seems that you were making it out to be
entirely the fault of poor 4G reception, particularly since you were
making the same complaints against two different 4G phones.
You do have the option of trading in the phone for a different one if
you don't like it, within a short trial period. I don't remember off
hand if it's 2 weeks or 30 days though. If you're beyond that, you
If you can demonstrate a fault in the particular unit you're using and
you're within the contract / warrantee period, you should have no
problems getting Verizon to trade for a new/referb unit of the same
model. (I went through SIX Blackberries that way... worst POS phone
I've ever seen.)
> tech support tries to blame my car for the bluetooth issues.
> when the lg revolution is the only one of 5 phones that has this problem.
Have you demonstrated this to the in store techs? I can't say since
I'm not next to you, but maybe you simply have a defective unit? Even
if some features are device specific, basic BT connectivity is a
Jeffrey Kaplan www.gordol.org
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(and hence clamorous to be led to safety) by an endless series of
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