Verizon miracle of the year

My wife's usage for this month shows thirteen voice mail charges of
1-3 minutes in a 57 minute interval. My wife hasn't a clue about voice
mail, wouldn't know how to read one. Her call usage averages under 20
minutes a month and leaves the phone a home half the time. Not a big
cell phone user:-)

I noticed this and out of curiosity (it didn't cause an overage so
really costs nothing) I called Verizon about how this could happen.
They claimed it must be something in her purse pushing the number 1 on
the phone. It's a LG Cosmos Touch so here's what would have to happen
by chance for this to happen - push one of the buttons at the bottom
of the phone, them slide the "unlock" on the touch screen to the right
and either hold or press it, then touch the symbol for the dial pad
and push the "1" on a touch screen.

Anyone want to attempt to compute the probability of that happening 13
times in one hour? I'm guessing it ranks right up there with flipping
a coin 50 times and getting 50 heads. Anyone have a realistic
explanation of how something like this could happen?

On Fri, 23 Dec 2011 20:15:06 -0800, nobody@nada.com wrote:

> My wife's usage for this month shows thirteen voice mail charges of
> 1-3 minutes in a 57 minute interval.

Could these by any chance have all been during an overnight hour
when she'd most likely have been at home, in bed, sound asleep?

If so, you can blame Verizon's over-eager billing apparatus :-) .

Or perhaps someone's hacked her Voicemail password ... .

Cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.

On Sat, 24 Dec 2011 00:48:26 -0500, tlvp <mPiOsUcB.EtLlLvEp@att.net>
wrote:

>On Fri, 23 Dec 2011 20:15:06 -0800, nobody@nada.com wrote:
>
>> My wife's usage for this month shows thirteen voice mail charges of
>> 1-3 minutes in a 57 minute interval.
>
>Could these by any chance have all been during an overnight hour
>when she'd most likely have been at home, in bed, sound asleep?

They are all between 1:56PM and 2:44PM.
>
>If so, you can blame Verizon's over-eager billing apparatus :-) .
>
>Or perhaps someone's hacked her Voicemail password ... .

What benefit would that be to anyone? I can't imagine who would bother
to do that.

I'm going with a VZW system error, which always seem to be in their
favor.
>
>Cheers, -- tlvp

<nobody@nada.com> wrote in message
news:njjaf7h1gvcihr36feducud3hppa5hqq39@4ax.com...
> My wife's usage for this month shows thirteen voice mail charges of
> 1-3 minutes in a 57 minute interval. My wife hasn't a clue about voice
> mail, wouldn't know how to read one. Her call usage averages under 20
> minutes a month and leaves the phone a home half the time. Not a big
> cell phone user:-)
>
> I noticed this and out of curiosity (it didn't cause an overage so
> really costs nothing) I called Verizon about how this could happen.
> They claimed it must be something in her purse pushing the number 1 on
> the phone. It's a LG Cosmos Touch so here's what would have to happen
> by chance for this to happen - push one of the buttons at the bottom
> of the phone, them slide the "unlock" on the touch screen to the right
> and either hold or press it, then touch the symbol for the dial pad
> and push the "1" on a touch screen.
>
> Anyone want to attempt to compute the probability of that happening 13
> times in one hour? I'm guessing it ranks right up there with flipping
> a coin 50 times and getting 50 heads. Anyone have a realistic
> explanation of how something like this could happen?
>

Yes the Cosmos Touch. In spite of the "screen lock" it WILL dial unintended
calls. I frequently get "butt dialed" calls from my son with his Cosmos
Touch, when I answer all I can hear is him sparring or wrestling with his
friends. I don't think that the lock is as good as LG would like you to
think it is.

On Sat, 24 Dec 2011 02:59:17 -0800, nobody@nada.com wrote:

> On Sat, 24 Dec 2011 00:48:26 -0500, tlvp <mPiOsUcB.EtLlLvEp@att.net>
> wrote:
>
>>Or perhaps someone's hacked her Voicemail password ... .
>
> What benefit would that be to anyone? ...

Perhaps some folks hoping to exploit a backdoor to free calling
(well, free to them, as you -- or rather, she -- would be paying).

Let's hope it wasn't that, though, but just unexpected butt-dialing.

Cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.

On Sat, 24 Dec 2011 17:57:16 -0800, "D. Stussy"
<spam+newsgroups@bde-arc.ampr.org> wrote:

>"tlvp" <mPiOsUcB.EtLlLvEp@att.net> wrote in message
>news:1rh44hm2zl07a$.54ymq305yiub$.dlg@40tude.net. ..
>> On Fri, 23 Dec 2011 20:15:06 -0800, nobody@nada.com wrote:
>>
>> > My wife's usage for this month shows thirteen voice mail charges of
>> > 1-3 minutes in a 57 minute interval.
>>
>> Could these by any chance have all been during an overnight hour
>> when she'd most likely have been at home, in bed, sound asleep?
>>
>> If so, you can blame Verizon's over-eager billing apparatus :-) .
>>
>> Or perhaps someone's hacked her Voicemail password ... .
>
>I concur with the second possibility: He voice mail has been hacked.
>
But what would that get them. If it's free calling, why stop with 13
calls of 1-2 minutes.

On Sat, 24 Dec 2011 08:20:31 -0500, "crkeehn"
<carlkeehn@bellsouth.net> wrote:

>
><nobody@nada.com> wrote in message
>news:njjaf7h1gvcihr36feducud3hppa5hqq39@4ax.com.. .
>> My wife's usage for this month shows thirteen voice mail charges of
>> 1-3 minutes in a 57 minute interval. My wife hasn't a clue about voice
>> mail, wouldn't know how to read one. Her call usage averages under 20
>> minutes a month and leaves the phone a home half the time. Not a big
>> cell phone user:-)
>>
>> I noticed this and out of curiosity (it didn't cause an overage so
>> really costs nothing) I called Verizon about how this could happen.
>> They claimed it must be something in her purse pushing the number 1 on
>> the phone. It's a LG Cosmos Touch so here's what would have to happen
>> by chance for this to happen - push one of the buttons at the bottom
>> of the phone, them slide the "unlock" on the touch screen to the right
>> and either hold or press it, then touch the symbol for the dial pad
>> and push the "1" on a touch screen.
>>
>> Anyone want to attempt to compute the probability of that happening 13
>> times in one hour? I'm guessing it ranks right up there with flipping
>> a coin 50 times and getting 50 heads. Anyone have a realistic
>> explanation of how something like this could happen?
>>
>
>Yes the Cosmos Touch. In spite of the "screen lock" it WILL dial unintended
>calls. I frequently get "butt dialed" calls from my son with his Cosmos
>Touch, when I answer all I can hear is him sparring or wrestling with his
>friends. I don't think that the lock is as good as LG would like you to
>think it is.
>

So if it unlocks itself, how does it get to the dial pad? The sequence
of steps is way too unlikely. Especially some many times in less than
an hour.

<nobody@nada.com> wrote in message
newsgbdf7lrh68grmv91lnttglp85sf3tq1iv@4ax.com...
> On Sat, 24 Dec 2011 08:20:31 -0500, "crkeehn"
> <carlkeehn@bellsouth.net> wrote:
>
>>
>><nobody@nada.com> wrote in message
>>news:njjaf7h1gvcihr36feducud3hppa5hqq39@4ax.com. ..
>>> My wife's usage for this month shows thirteen voice mail charges of
>>> 1-3 minutes in a 57 minute interval. My wife hasn't a clue about voice
>>> mail, wouldn't know how to read one. Her call usage averages under 20
>>> minutes a month and leaves the phone a home half the time. Not a big
>>> cell phone user:-)
>>>
>>> I noticed this and out of curiosity (it didn't cause an overage so
>>> really costs nothing) I called Verizon about how this could happen.
>>> They claimed it must be something in her purse pushing the number 1 on
>>> the phone. It's a LG Cosmos Touch so here's what would have to happen
>>> by chance for this to happen - push one of the buttons at the bottom
>>> of the phone, them slide the "unlock" on the touch screen to the right
>>> and either hold or press it, then touch the symbol for the dial pad
>>> and push the "1" on a touch screen.
>>>
>>> Anyone want to attempt to compute the probability of that happening 13
>>> times in one hour? I'm guessing it ranks right up there with flipping
>>> a coin 50 times and getting 50 heads. Anyone have a realistic
>>> explanation of how something like this could happen?
>>>
>>
>>Yes the Cosmos Touch. In spite of the "screen lock" it WILL dial
>>unintended
>>calls. I frequently get "butt dialed" calls from my son with his Cosmos
>>Touch, when I answer all I can hear is him sparring or wrestling with his
>>friends. I don't think that the lock is as good as LG would like you to
>>think it is.
>>
>
> So if it unlocks itself, how does it get to the dial pad? The sequence
> of steps is way too unlikely. Especially some many times in less than
> an hour.

Only takes one button. Pressing and holding button 1 for a couple of
seconds will send you to voice mail. My son is bemoaning the fact that the
lock doesn't prevent inadvertant dialing and I can attest to the number of
times it happens. I'm apparently fast dial #1 in his phone book.

On Sun, 25 Dec 2011 06:10:39 -0500, "crkeehn"
<carlkeehn@bellsouth.net> wrote:

>
><nobody@nada.com> wrote in message
>newsgbdf7lrh68grmv91lnttglp85sf3tq1iv@4ax.com.. .
>> On Sat, 24 Dec 2011 08:20:31 -0500, "crkeehn"
>> <carlkeehn@bellsouth.net> wrote:
>>
>>>
>>><nobody@nada.com> wrote in message
>>>news:njjaf7h1gvcihr36feducud3hppa5hqq39@4ax.com ...
>>>> My wife's usage for this month shows thirteen voice mail charges of
>>>> 1-3 minutes in a 57 minute interval. My wife hasn't a clue about voice
>>>> mail, wouldn't know how to read one. Her call usage averages under 20
>>>> minutes a month and leaves the phone a home half the time. Not a big
>>>> cell phone user:-)
>>>>
>>>> I noticed this and out of curiosity (it didn't cause an overage so
>>>> really costs nothing) I called Verizon about how this could happen.
>>>> They claimed it must be something in her purse pushing the number 1 on
>>>> the phone. It's a LG Cosmos Touch so here's what would have to happen
>>>> by chance for this to happen - push one of the buttons at the bottom
>>>> of the phone, them slide the "unlock" on the touch screen to the right
>>>> and either hold or press it, then touch the symbol for the dial pad
>>>> and push the "1" on a touch screen.
>>>>
>>>> Anyone want to attempt to compute the probability of that happening 13
>>>> times in one hour? I'm guessing it ranks right up there with flipping
>>>> a coin 50 times and getting 50 heads. Anyone have a realistic
>>>> explanation of how something like this could happen?
>>>>
>>>
>>>Yes the Cosmos Touch. In spite of the "screen lock" it WILL dial
>>>unintended
>>>calls. I frequently get "butt dialed" calls from my son with his Cosmos
>>>Touch, when I answer all I can hear is him sparring or wrestling with his
>>>friends. I don't think that the lock is as good as LG would like you to
>>>think it is.
>>>
>>
>> So if it unlocks itself, how does it get to the dial pad? The sequence
>> of steps is way too unlikely. Especially some many times in less than
>> an hour.
>
>Only takes one button. Pressing and holding button 1 for a couple of
>seconds will send you to voice mail. My son is bemoaning the fact that the
>lock doesn't prevent inadvertant dialing and I can attest to the number of
>times it happens. I'm apparently fast dial #1 in his phone book.
>


We tried each of the three buttons on the phone, pressing an holing.
One of them turns the phone off. The other two do nothing. There no
"1" button on this phone. The non-touch Cosmos has buttons. The Touch
model phone would require bumping a touch screen in several places in
the right sequence to dial anything.

We also looked at the date and time of the calls and discovered that
at that time. my wife was home doing gardening and the purse was in
the closet. We don't have mice and the cats have shown no interest in
the purse or phone.

On Sat, 24 Dec 2011 21:00:51 -0800, nobody@nada.com wrote:

> ... But what would that get them. If it's free calling, why stop with 13
> calls of 1-2 minutes.

Maybe it was 13 1-to-2-minute failed attempts at getting free calling,
after which they gave up in favor of some easier nut to crack.

Cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.

On Sun, 25 Dec 2011 14:03:52 -0800, nobody@nada.com wrote:

> On Sun, 25 Dec 2011 06:10:39 -0500, "crkeehn"
> <carlkeehn@bellsouth.net> wrote:
>
>>
>><nobody@nada.com> wrote in message
>>newsgbdf7lrh68grmv91lnttglp85sf3tq1iv@4ax.com. ..
>>> On Sat, 24 Dec 2011 08:20:31 -0500, "crkeehn"
>>> <carlkeehn@bellsouth.net> wrote:
>>>
>>>>
>>>><nobody@nada.com> wrote in message
>>>>news:njjaf7h1gvcihr36feducud3hppa5hqq39@4ax.co m...
>>>>> My wife's usage for this month shows thirteen voice mail charges of
>>>>> 1-3 minutes in a 57 minute interval. My wife hasn't a clue about voice
>>>>> mail, wouldn't know how to read one. Her call usage averages under 20
>>>>> minutes a month and leaves the phone a home half the time. Not a big
>>>>> cell phone user:-)
>>>>>
>>>>> I noticed this and out of curiosity (it didn't cause an overage so
>>>>> really costs nothing) I called Verizon about how this could happen.
>>>>> They claimed it must be something in her purse pushing the number 1 on
>>>>> the phone. It's a LG Cosmos Touch so here's what would have to happen
>>>>> by chance for this to happen - push one of the buttons at the bottom
>>>>> of the phone, them slide the "unlock" on the touch screen to the right
>>>>> and either hold or press it, then touch the symbol for the dial pad
>>>>> and push the "1" on a touch screen.
>>>>>
>>>>> Anyone want to attempt to compute the probability of that happening 13
>>>>> times in one hour? I'm guessing it ranks right up there with flipping
>>>>> a coin 50 times and getting 50 heads. Anyone have a realistic
>>>>> explanation of how something like this could happen?
>>>>>
>>>>
>>>>Yes the Cosmos Touch. In spite of the "screen lock" it WILL dial
>>>>unintended
>>>>calls. I frequently get "butt dialed" calls from my son with his Cosmos
>>>>Touch, when I answer all I can hear is him sparring or wrestling with his
>>>>friends. I don't think that the lock is as good as LG would like you to
>>>>think it is.
>>>>
>>>
>>> So if it unlocks itself, how does it get to the dial pad? The sequence
>>> of steps is way too unlikely. Especially some many times in less than
>>> an hour.
>>
>>Only takes one button. Pressing and holding button 1 for a couple of
>>seconds will send you to voice mail. My son is bemoaning the fact that the
>>lock doesn't prevent inadvertant dialing and I can attest to the number of
>>times it happens. I'm apparently fast dial #1 in his phone book.
>>
>
>
> We tried each of the three buttons on the phone, pressing an holing.
> One of them turns the phone off. The other two do nothing. There no
> "1" button on this phone. The non-touch Cosmos has buttons. The Touch
> model phone would require bumping a touch screen in several places in
> the right sequence to dial anything.
>
> We also looked at the date and time of the calls and discovered that
> at that time. my wife was home doing gardening and the purse was in
> the closet. We don't have mice and the cats have shown no interest in
> the purse or phone.

Back to the voicemail-cracking theory, eh? Cheers, -- tlvp
--
Avant de repondre, jeter la poubelle, SVP.