Recently I've been having calls go straight to voice mail without the phone
ringing. As you know this is my fault or the phones fault or the fact I'm
not in a good coverage area. At least that what I'll be told each and every
time I call.
Yet I was 1.25 miles from a tower when it happened Monday. The previous time
I was standing at the Circuit City Verizon. And last might I had three bars
of signal with it laying on the couch. Monday the "tech" told me to do *73
and "that" solved the problem; supposedly my call forwarding was turned on.
Yet Tuesday night the problem reoccurred.
Then when I called today I had to argue with a tech that refused to give me
his id number, he said it once, and I missed it and asked for it to be
repeated. And then I asked for a supervisor and he told me it would be a
long wait and they would tell all the same things. and so.
Verizon lies. and they will write those lies in the notes on the account.
And those are what everybody with Verizon goes by when assessing problems.
If it's inaccurate or a lie. god luck your problem is not going to get
resolved.
My words of warning, they are only the best of the worst, and that is still
barely a 5 on a 10 scale.
"AL" <al@nospam.com> wrote in news:ep981u01dtg@news2.newsguy.com:
> Recently I've been having calls go straight to voice mail without the
> phone ringing. As you know this is my fault or the phones fault or the
> fact I'm not in a good coverage area. At least that what I'll be told
> each and every time I call.
>
Back when this used to happen to me on VZW, I put up a voicemail prompt
that said, "If you didn't hear at least 3 rings before you got this
voicemail message, it means Verizon has trashed my connectivity again.
Please wait by your phone number and I will call you within a few minutes
as I AM with my cellphone in my pocket. I'm sorry for this
inconvenience."
One time when you called my business cellphone number, callers were told
my number had been disconnected and it dumped them. A customer emailed
me to let me know I hadn't paid my cellphone bill, which wasn't true. No
explanation, or even an apology, was forthcoming as to why I had been
deleted from the database. I don't think anyone knew why from the
inflections in their voices when I called TS.
Alltel has a niggling little problem, too, that I think is related to
CDMA, not Verizon or Alltel. Someone will call when I'm in a low signal
zone and my phone never rings. Suddenly, after having received no ring
signal from the phone, the voicemail waiting prompt will beep at me. The
only way to get my voicemail is with no-answer-transfer. CDMA just
didn't ring the damned phone! Noone can explain to me how the phone
receives the voicemail waiting signals, but it cannot receive the RINGING
signals from the same exact location, sitting atop a stationary table,
for instance. It's yet another CDMA mystery.... At least Alltel didn't
tell my customers I was out of business and had the phone
disconnected...yet!
Larry
--
Democracy is when two wolves and a sheep vote on who's for dinner.
Liberty is when the sheep has his own gun.
>
> Alltel has a niggling little problem, too, that I think is related to
> CDMA, not Verizon or Alltel. Someone will call when I'm in a low signal
> zone and my phone never rings. Suddenly, after having received no ring
> signal from the phone, the voicemail waiting prompt will beep at me. The
> only way to get my voicemail is with no-answer-transfer. CDMA just
> didn't ring the damned phone! Noone can explain to me how the phone
> receives the voicemail waiting signals, but it cannot receive the RINGING
> signals from the same exact location, sitting atop a stationary table,
> for instance. It's yet another CDMA mystery.... At least Alltel didn't
> tell my customers I was out of business and had the phone
> disconnected...yet!
The voicemail message indicator is an SMS message, and there are algorithms
that repeat the delivery of the message more frequently than a call page,
since there is no one waiting on the other end for you to answer. You are
probably in a marginal area, having trouble receiving or acknowledging the
page, but with more attempts, you eventually succeed.
>
> Larry
> --
> Democracy is when two wolves and a sheep vote on who's for dinner.
> Liberty is when the sheep has his own gun.
I get it alot too. Have been for quite awhile on all my VZW phones. (4 of
them all on FS plan). WhenI call VZW they tell me my phone is outdated and I
need new ones (mind you 3 of them E815's). I have fallen for the crap the
last time. Soon going to cingular/AT&T. Much better "in-store" experience,
similar coverage, better and more helpful CS, no crippled phone, better BT
headset performance, cheaper intl. calling rates and ability to use phone
pretty much world wide.
"AL" <al@nospam.com> wrote in message news:ep981u01dtg@news2.newsguy.com...
> Recently I've been having calls go straight to voice mail without the
> phone ringing. As you know this is my fault or the phones fault or the
> fact I'm not in a good coverage area. At least that what I'll be told each
> and every time I call.
>
>
>
> Yet I was 1.25 miles from a tower when it happened Monday. The previous
> time I was standing at the Circuit City Verizon. And last might I had
> three bars of signal with it laying on the couch. Monday the "tech" told
> me to do *73 and "that" solved the problem; supposedly my call forwarding
> was turned on. Yet Tuesday night the problem reoccurred.
>
>
>
> Then when I called today I had to argue with a tech that refused to give
> me his id number, he said it once, and I missed it and asked for it to be
> repeated. And then I asked for a supervisor and he told me it would be a
> long wait and they would tell all the same things. and so.
>
>
>
> Verizon lies. and they will write those lies in the notes on the account.
> And those are what everybody with Verizon goes by when assessing problems.
> If it's inaccurate or a lie. god luck your problem is not going to get
> resolved.
>
>
>
> My words of warning, they are only the best of the worst, and that is
> still barely a 5 on a 10 scale.
>
>
>
> AL
>
>
On Wed, 24 Jan 2007 18:14:18 -0500, "AL" <al@nospam.com> wrote:
>Recently I've been having calls go straight to voice mail without the phone
>ringing.
Your local cell site and/or switch is at capacity when that call came
in and failed over to voicemail. When it frees up moments later, you
get the voice mail notification.
Calling customer service or tech support is just asking for a does of
frustration. Don't waster your time; just accept this as part of using
cellular technology.
Are you folks on the West cost? This is a very rare thing here in New
York (for Verizon) but it happened quite a bit the last time I was in
California.
"Mike Gorman" <yeahright@carolina.rr.com> wrote in
news:45b8877c$0$5755$4c368faf@roadrunner.com:
> The voicemail message indicator is an SMS message, and there are
> algorithms that repeat the delivery of the message more frequently
> than a call page, since there is no one waiting on the other end for
> you to answer. You are probably in a marginal area, having trouble
> receiving or acknowledging the page, but with more attempts, you
> eventually succeed.
>
I suspected that. I do remember losing voicemail waiting when I was
forced to suspend SMS because some company started sending me 80 messages
a day to the wrong number, mine....
>
>>
>> Larry
>> --
>> Democracy is when two wolves and a sheep vote on who's for dinner.
>> Liberty is when the sheep has his own gun.
>
> Love the tagline!
>
I stole it from another user I liked it so much. My other favorite is:
"You can tell there's extremely intelligent life in the Universe because
none of them ever called Earth."
I stole that one from an old friend of mine in Florida. I find both of
them very appropriate to our current situations.
On Thu, 25 Jan 2007 07:17:43 -0500, Agent_C
<Agent-C-hates-spam@nyc.rr.com> wrote:
>On Wed, 24 Jan 2007 18:14:18 -0500, "AL" <al@nospam.com> wrote:
>
>>Recently I've been having calls go straight to voice mail without the phone
>>ringing.
>
>Your local cell site and/or switch is at capacity when that call came
>in and failed over to voicemail. When it frees up moments later, you
>get the voice mail notification.
>
>Calling customer service or tech support is just asking for a does of
>frustration. Don't waster your time; just accept this as part of using
>cellular technology.
>
>Are you folks on the West cost? This is a very rare thing here in New
>York (for Verizon) but it happened quite a bit the last time I was in
>California.
>
>A_C
I guess it depends what area of NY you are in. While it does not
happen often to me it happens often enough not to call it "rare."
Agent_C wrote:
> On Wed, 24 Jan 2007 18:14:18 -0500, "AL" <al@nospam.com> wrote:
>
>
> Your local cell site and/or switch is at capacity when that call came
> in and failed over to voicemail. When it frees up moments later, you
> get the voice mail notification.
>
> A_C
How do you deliberately send calls to voicemail now? This used to work in some areas:
*7210##########
When I moved to AZ from CA it quit working for me. Now, I don't believe it works in CA either.
I've seen calls go to voicemail, while I had good signal. My guess is that
there is a different priority on incoming vs. outgoing calls. Thus, as an
area gets congested with traffic, incoming calls are dumped to voicemail,
while all outgoing calls still connect. I think this is a deliberate
hypothetical strategy. Customers get more upset, IMHO, when they cannot
place calls, than they do when a call goes to voicemail.
"AL" <al@nospam.com> wrote in message news:ep981u01dtg@news2.newsguy.com...
> Recently I've been having calls go straight to voice mail without the
> phone ringing. As you know this is my fault or the phones fault or the
> fact I'm not in a good coverage area. At least that what I'll be told each
> and every time I call.
>
>
>
> Yet I was 1.25 miles from a tower when it happened Monday. The previous
> time I was standing at the Circuit City Verizon. And last might I had
> three bars of signal with it laying on the couch. Monday the "tech" told
> me to do *73 and "that" solved the problem; supposedly my call forwarding
> was turned on. Yet Tuesday night the problem reoccurred.
>
>
>
> Then when I called today I had to argue with a tech that refused to give
> me his id number, he said it once, and I missed it and asked for it to be
> repeated. And then I asked for a supervisor and he told me it would be a
> long wait and they would tell all the same things. and so.
>
>
>
> Verizon lies. and they will write those lies in the notes on the account.
> And those are what everybody with Verizon goes by when assessing problems.
> If it's inaccurate or a lie. god luck your problem is not going to get
> resolved.
>
>
>
> My words of warning, they are only the best of the worst, and that is
> still barely a 5 on a 10 scale.
>
>
>
> AL
>
>
"Cubit" <no@not.not> wrote in
news:bL9uh.1339$4H1.560@newssvr17.news.prodigy.net :
> I've seen calls go to voicemail, while I had good signal. My guess is
> that there is a different priority on incoming vs. outgoing calls.
> Thus, as an area gets congested with traffic, incoming calls are
> dumped to voicemail, while all outgoing calls still connect. I think
> this is a deliberate hypothetical strategy. Customers get more upset,
> IMHO, when they cannot place calls, than they do when a call goes to
> voicemail.
>
>
>
Signal strength (what you see on the phone) and network saturation are two
different things. You will never be able to tell by looking at your phone
what current network capacity is.
Larry wrote:
> "AL" <al@nospam.com> wrote in news:ep981u01dtg@news2.newsguy.com:
>
>> Recently I've been having calls go straight to voice mail without the
>> phone ringing. As you know this is my fault or the phones fault or the
>> fact I'm not in a good coverage area. At least that what I'll be told
>> each and every time I call.
>>
That used to happen to me when I had a tri-mode phone - the Motorola
V120 C & E, and also the LG VX3200/3300. It was explained to me that
the calls and the voice-mail prompt come in on different signal
frequencies or wavelengths. The calls get missed depending on where you
are, but the VM prompts seem to come right through. Why they can't put
the calls through on the better wavelength or frequency, I have no idea.
But at least I do get a VM prompt and know that someone tried to get
in touch with me.
Now that I have a RAZR V3m, I don't seem to have this problem except
when I am on the phone with like 2 people. When someone tries to call
me, they go straight to voice mail with no call-waiting beep on my phone.
> Alltel has a niggling little problem, too, that I think is related to
> CDMA, not Verizon or Alltel. Someone will call when I'm in a low signal
> zone and my phone never rings. Suddenly, after having received no ring
> signal from the phone, the voicemail waiting prompt will beep at me. The
> only way to get my voicemail is with no-answer-transfer. CDMA just
> didn't ring the damned phone! Noone can explain to me how the phone
> receives the voicemail waiting signals, but it cannot receive the RINGING
> signals from the same exact location, sitting atop a stationary table,
> for instance. It's yet another CDMA mystery.... At least Alltel didn't
> tell my customers I was out of business and had the phone
> disconnected...yet!
>
> Larry
"usenet" <usenetreader1234@earthlink.net> wrote in message
news:nmNuh.19486$X72.5127@newsread3.news.pas.earth link.net...
> That used to happen to me when I had a tri-mode phone - the Motorola V120
> C & E, and also the LG VX3200/3300. It was explained to me that the calls
> and the voice-mail prompt come in on different signal frequencies or
> wavelengths. The calls get missed depending on where you are, but the VM
> prompts seem to come right through. Why they can't put the calls through
> on the better wavelength or frequency, I have no idea. But at least I do
> get a VM prompt and know that someone tried to get in touch with me.
>
> Now that I have a RAZR V3m, I don't seem to have this problem except when
> I am on the phone with like 2 people. When someone tries to call me, they
> go straight to voice mail with no call-waiting beep on my phone.
>
I have a totally digital phone, so that can't be it. When talking to two
people, that's all it will support, so the next caller goes direct to voice
mail. My problem is I'm not using the phone at all, just walking around in a
coverage area.
It's the network... it's sucks... and now they don't even dare to show
people using their phones indoors anymore, but as the ceo/boss says, people
have too high an expectation of their phones.
Maybe if they didn't test the phones hooked up to external antennas, they
might see and fix some of the problems users experience from using the
phones in cars, without an antenna, in buildings, and walking around.
"AL" <al@nospam.com> wrote in message news:epgl2c1h5l@news4.newsguy.com...
>
> "usenet" <usenetreader1234@earthlink.net> wrote in message
> news:nmNuh.19486$X72.5127@newsread3.news.pas.earth link.net...
>
> It's the network... it's sucks... and now they don't even dare to show
> people using their phones indoors anymore, but as the ceo/boss says,
> people have too high an expectation of their phones.
>
> Maybe if they didn't test the phones hooked up to external antennas, they
> might see and fix some of the problems users experience from using the
> phones in cars, without an antenna, in buildings, and walking around.
>
> AL
I don't know-- my phone and bill say Verizon Wireless and I have pretty good
service.
I travel most of the country-- except the Pacific NW-- and generally get a
pretty decent signal most places-- including inside. Now I've been down in
the bowels and sub-basements of some big buildings and found some no service
areas but most places, I can make and receive calls from a gadget smaller
than a pack of cigarettes that weighs 3.5 ounces. .
Sure, once in a while a call goes directly to voicemail-- or there's some
noise/echo on the call-- but pretty slick technology is you ask me.
Shoot, if you don't like it son, go back to using a pay phone!!
"AL" <al@nospam.com> wrote in news:epgl2c1h5l@news4.newsguy.com:
> Maybe if they didn't test the phones hooked up to external antennas,
> they might see and fix some of the problems users experience from
> using the phones in cars, without an antenna, in buildings, and
> walking around.
>
>
And...maybe if the mall store DIDN'T have a cheater repeater whos antenna
box is directly over the demo phone kiosk giving even the cheapest PoS a
full scale signal INSIDE the mall?...(c;
Larry
--
Democracy is when two wolves and a sheep vote on who's for dinner.
Liberty is when the sheep has his own gun.