03-30-2008, 03:57 PM
| | Re: Computer does not find media card reader
"The poster formerly known as Colleyville Alan" <firstname.lastname@example.org> wrote in
>I built a new computer a year ago and I included a Sony Media Card Reader.
> I used it a few times last year, but today I went to plug in a card from
> digital camera and it was not recognized. I went to Windows Explorer and
> did not see the card reader listed.
> I have not spotted anything on either the Device Manager or the Control
> Panel that seems to address this. I did see on the Control Panel under
> "Hardware and Sound" a selection for "Scanners and Cameras", but that did
> not lead to anything.
> I suppose that it is possible that the Card Reader is dead; it was a cheap
> unit, but only 14 months old and seldom used, so I am hoping that is not
> Any suggestions as to how I should proceed?
> p.s. here is my system:
> O/S: Windows Vista 32bit
> CPU: Intel e6700
> RAM: 4gb OCZ
Correction: I took another look at the Device Manager and saw the yellow
circle with exclamation point over the USB Mass Storage Device.
When I double-click on it I see "Windows is uninstalling this device. (Code
I clicked the "Check for solutions" button and then asked for additional
details. It shows the following:
Windows was able to successfully install device driver software, but
the driver software encountered a problem when it tried to run. The problem
code is 21.
Files that help describe the problem:
I looked at the xml file and it was gobbledygook to me. The inf file shows
the devices that it is set up to use, but I do not see how this helps me.
Should I simply Uninstall and then reinstall?