"LongJohn" <email@example.com> wrote in message
| This is to advise people to check their warranty on the seagate web site
| the have recently bought a seagate drive from ebuyer.com. in the UK. I
| have a question about oem drives relating to this matter
| I bought a hard disc from www.ebuyer.com
which arrived a few days ago
| product code 115418
| Here's a link
| It was described as an OEM drive with a 5 year manufacturers warranty. The
| drive arrived and I thought nothing more about it. Then I happened to
| a thread on the ebuyer forum a couple of days ago about ebuyer shipping
| seagate drives that were supposed to have a 5 year manufacturer's warranty
| but only had one. I checked my serial number on the seagate web site and
| sure enough I was told my drive only had a 1 year warranty.
| Apparently ebuyer are aware of the problem and are still advertising the
| same product with a 5 year warranty but they have supposedly got different
| OEM drives now with 5 year guarantees. Ebuyer have not contacted customers
| to let them know and have kept quiet about the whole thing. A company rep
| the forums said that ebuyer will honor the 5 year warranty themselves but
| they have not sent out correspondence confirming this.
| The product description and codes on my drive all match what I was
| to receive according to the description on the ebuyer web site so what I
| want to know is; is the OEM drive I have, mechanically identical to the
| one with a 5 year warranty that I was supposed to get? Is it made to the
| same quality, with the same parts and will it operate at the same speed?
| seagate sell the same drives but with different warranty lengths and no
| other differences? The returns technician in the forums could not
| that the drives were mechanically the identical which concerns me.
| Here's the thread if anyone is interested
First questions will Ebuyer be around in 5 years?
As to the comparison on the HDD
Manufactures will sell hardware with lower prices if the buyer will assume
some or all of the warranty. It's a numbers game. Typically the products
are the same.
BUT manufactures have been known to pull the shorter warranty stock from the
bottom of the bell curve as their liability is less. Not saying this is
the case but it has been known to be the practice of some.
Last the vendor has shown a willingness to commit a sin of omissin what else
are the not saying?