Re: Error: Need instructions on purging memory for HP Officejet 300 All-in-one- Turned unit off during printing. Now unit prints endless garbage characters in page header even after being unplugged for 1+ Days On Dec 20 2006, 2:47 pm, "**jt**" <john.toli...@gmail.com> wrote:
> I'm sorry.... that was the very first thing I did. I've since
> restarted the pc that initiated the print job a few times so that
> definitely isn't it. I will try to restart the print spooler and of
> course I think I read that the first thing to do to stop a bad print
> job in progress is to PAUSE the print job and then cancel and purge it
> but that's for next time
>
> On Dec 20, 1:21 pm, Pen <pen34usnos...@hotmailnospam.com> wrote:
>
> > **jt** wrote:
> > > I know it is considered the unforgivable sin to turn off a printer in
> > > the middle of a print job but I sent a job to the printer that was 1
> > > page long and it started reprinting the job over and over again.(No I
> > > didn't tell it to print more than once!) I stopped it after the 10th
> > > printing of the job by turning the printer off. I waited about a
> > > minute then tried again. It printed garbage data to the first to lines
> > > of the page and then fed the paper through and repeated this behavior
> > > continually. I then turned it off again but this time unplugged it and
> > > waited a few minutes ....again the same behavior. I finally waited a
> > > day with the printer unplugged and still the same behavior.
>
> > > I was hoping a method existed of purging whatever memory location of
> > > instructions and/or printer data that was making the 300 print even
> > > after being unplugged from the electrical outlet, so that it simply
> > > stops printing and returns to normal. Similar to hitting the reset
> > > button on a PC stuck in a loop.
>
> > > Any help would be appreciated,Check your printers in control panel. Delete the print job.
The way to fix the problem after much frustration is to stop and then
restart your print spooler. Finally, go to the printers and faxes
dialogue and delete the job.
so at a command line type: "net stop spooler && net start spooler
then type exit
go to printers and faxes and delete the job. |