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  #1 (permalink)  
Old 03-28-2007, 02:01 AM
Skeleton Man
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Default New mainboard, printer won't work

Hi,

I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
board. My printer (HP PSC750) was working perfectly with the old board, but
it refuses to co-operate with the new rig. It intalled fine, but the
software keeps telling me it's disconnected, and every time I try to print
it says "Error print document to DOT4.."..

Tried all the USB ports, no difference. Disabled USB legacy support in the
BIOS, no difference. Unininstalled and re-installled the drivers 10x over,
no difference.

Anyone got any suggestions ?

Regards,
Chris



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  #2 (permalink)  
Old 03-28-2007, 02:25 AM
pen
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Default Re: New mainboard, printer won't work

"Skeleton Man" <invalid@guestwho.com> wrote in message
news:ff2dnQbWCbxWMpTbnZ2dnUVZ_tmknZ2d@wightman.ca. ..
> Hi,
>
> I recently upgraded my system from a P4/MSI board to an Athlon X2
> 64/MSI
> board. My printer (HP PSC750) was working perfectly with the old
> board, but
> it refuses to co-operate with the new rig. It intalled fine, but the
> software keeps telling me it's disconnected, and every time I try to
> print
> it says "Error print document to DOT4.."..
>
> Tried all the USB ports, no difference. Disabled USB legacy support
> in the
> BIOS, no difference. Unininstalled and re-installled the drivers
> 10x over,
> no difference.
>
> Anyone got any suggestions ?
>
> Regards,
> Chris
>
>


Perhaps one of these will be useful;
http://h10025.www1.hp.com/ewfrf/wc/d...e=8780&lang=en


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  #3 (permalink)  
Old 03-28-2007, 02:41 AM
Noozer
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Default Re: New mainboard, printer won't work


"Skeleton Man" <invalid@guestwho.com> wrote in message
news:ff2dnQbWCbxWMpTbnZ2dnUVZ_tmknZ2d@wightman.ca. ..
> Hi,
>
> I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
> board.


....and reinstalled Windows? You can't just swap out a mainboard and expect
it to work.



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  #4 (permalink)  
Old 03-28-2007, 06:12 AM
Skeleton Man
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Default Re: New mainboard, printer won't work

>...and reinstalled Windows? You can't just swap out a mainboard and expect
>it to work.


Yes I re-installed a clean copy of windows 2000..

Chris



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  #5 (permalink)  
Old 03-28-2007, 06:14 AM
Skeleton Man
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Default Re: New mainboard, printer won't work

>Perhaps one of these will be useful;
>http://h10025.www1.hp.com/ewfrf/wc/d...lc=en&cc=us&dl

c=en&product=57769&rule=8780&lang=en

Thanks, unfortunately none of those made any difference.. the right
software is installed, it's a brand new windows installation, everything is
connected properly, and usb power saving is disabled..

All other USB devices work fine, it's just the printer giving me a hassle..

Chris



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  #6 (permalink)  
Old 03-28-2007, 06:20 AM
jaster
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Default Re: New mainboard, printer won't work

On Tue, 27 Mar 2007 20:01:27 -0500, Skeleton Man thoughtfully wrote:

> Hi,
>
> I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
> board. My printer (HP PSC750) was working perfectly with the old board,
> but it refuses to co-operate with the new rig. It intalled fine, but the
> software keeps telling me it's disconnected, and every time I try to print
> it says "Error print document to DOT4.."..
>
> Tried all the USB ports, no difference. Disabled USB legacy support in the
> BIOS, no difference. Unininstalled and re-installled the drivers 10x
> over, no difference.
>
> Anyone got any suggestions ?
>
> Regards,
> Chris


Delete or disable the DOT4 print driver, it's frakkin up everything. You
don't need it. Don't know why M$ uses it.


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  #7 (permalink)  
Old 03-28-2007, 08:27 AM
kony
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Default Re: New mainboard, printer won't work

On Wed, 28 Mar 2007 01:41:09 GMT, "Noozer"
<dont.spam@me.here> wrote:

>
>"Skeleton Man" <invalid@guestwho.com> wrote in message
>news:ff2dnQbWCbxWMpTbnZ2dnUVZ_tmknZ2d@wightman.ca ...
>> Hi,
>>
>> I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
>> board.

>
>...and reinstalled Windows? You can't just swap out a mainboard and expect
>it to work.
>


Well it may not be as simple as "just swap out" but yes you
can swap a board and keep same windows installation.
Basically it's a matter of getting it to boot far enough the
first time to allow Windows to re-PNP everything, which
typically means adding a few hard drive controller entries
and drivers to the installation. Google will find these
methods.




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  #8 (permalink)  
Old 03-28-2007, 10:26 AM
Noozer
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Default Re: New mainboard, printer won't work

>>> I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
>>> board.


> Well it may not be as simple as "just swap out" but yes you
> can swap a board and keep same windows installation.
> Basically it's a matter of getting it to boot far enough the
> first time to allow Windows to re-PNP everything, which
> typically means adding a few hard drive controller entries
> and drivers to the installation. Google will find these
> methods.


Going from a P4 processor to a 64bit AMD processor?



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  #9 (permalink)  
Old 03-28-2007, 06:23 PM
kony
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Posts: n/a
Default Re: New mainboard, printer won't work

On Wed, 28 Mar 2007 09:26:55 GMT, "Noozer"
<dont.spam@me.here> wrote:

>>>> I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
>>>> board.

>
>> Well it may not be as simple as "just swap out" but yes you
>> can swap a board and keep same windows installation.
>> Basically it's a matter of getting it to boot far enough the
>> first time to allow Windows to re-PNP everything, which
>> typically means adding a few hard drive controller entries
>> and drivers to the installation. Google will find these
>> methods.

>
>Going from a P4 processor to a 64bit AMD processor?
>


If you mean it's a different version of windows, 64 bit
instead of 32, of course you would have to install that
different version of windows. If you mean installing same
version of windows, the differences between these should not
matter but if one is dual vs single core you might need go
into Device Manager and change the Computer's HAL to single
or dual CPU.

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  #10 (permalink)  
Old 03-28-2007, 07:24 PM
Mike Walsh
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Default Re: New mainboard, printer won't work


Are you possibly using a USB2 port with a USB1 printer?

Skeleton Man wrote:
>
> Hi,
>
> I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
> board. My printer (HP PSC750) was working perfectly with the old board, but
> it refuses to co-operate with the new rig. It intalled fine, but the
> software keeps telling me it's disconnected, and every time I try to print
> it says "Error print document to DOT4.."..
>
> Tried all the USB ports, no difference. Disabled USB legacy support in the
> BIOS, no difference. Unininstalled and re-installled the drivers 10x over,
> no difference.
>
> Anyone got any suggestions ?
>
> Regards,
> Chris


--
Mike Walsh
West Palm Beach, Florida, U.S.A.

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  #11 (permalink)  
Old 03-29-2007, 01:48 AM
Skeleton Man
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Posts: n/a
Default Re: New mainboard, printer won't work

>Are you possibly using a USB2 port with a USB1 printer?

USB is backwards compatible.. a USB1.1 device will work on a USB 2.0 port
(just at a slower speed)..

Regards,
Chris



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  #12 (permalink)  
Old 03-29-2007, 01:53 AM
Skeleton Man
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Posts: n/a
Default Re: New mainboard, printer won't work

>I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
>board. My printer (HP PSC750) was working perfectly with the old board, but
>it refuses to co-operate with the new rig. It intalled fine, but the
>software keeps telling me it's disconnected, and every time I try to print
>it says "Error print document to DOT4.."..


Doesn't look like my post made it through, so here goes..

I reloaded a clean install of windows 2000.. yes I am aware you can
(usually) wipe the drivers and get away without re-installing (even a 32 to
64bit change), but as I'm sure you're aware, it's not advisible to do so..

Other USB devices work fine.. it's just the printer..

Re: deleting/disabling DOT4, you can't. Windows will tell you it can't be
deleted each time you try. I tried selecting the USB001 port to see if that
would work, but it gives exactly the same result.

Chris



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  #13 (permalink)  
Old 03-29-2007, 04:34 AM
kony
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Posts: n/a
Default Re: New mainboard, printer won't work

On Wed, 28 Mar 2007 20:53:07 -0400, "Skeleton Man"
<invalid@guestwho.com> wrote:

>>I recently upgraded my system from a P4/MSI board to an Athlon X2 64/MSI
>>board. My printer (HP PSC750) was working perfectly with the old board, but
>>it refuses to co-operate with the new rig. It intalled fine, but the
>>software keeps telling me it's disconnected, and every time I try to print
>>it says "Error print document to DOT4.."..

>
>Doesn't look like my post made it through, so here goes..
>
>I reloaded a clean install of windows 2000.. yes I am aware you can
>(usually) wipe the drivers and get away without re-installing (even a 32 to
>64bit change), but as I'm sure you're aware, it's not advisible to do so..


On the contrary, it IS advisable to do so.
It is senseless to reinstall windows unless you merely don't
know how to get it working any other way.

If that is the case, certainly a reinstall beats the heck
out of staring at an empty screen, but random myths about
what isn't officially sanctioned are not "truth". Supported
<> possible and feasible.


>
>Other USB devices work fine.. it's just the printer..
>
>Re: deleting/disabling DOT4, you can't. Windows will tell you it can't be
>deleted each time you try. I tried selecting the USB001 port to see if that
>would work, but it gives exactly the same result.
>



The only issue relative to a reinstall or a new clean
install would be deleting the USB controller in Device Mgr.
and letting Windows re-PNP it. Beyond that, the issue
should not be related to any changes, only a general Windows
vs. driver scenario.

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