Every now and then today, I am getting an error box saying "Microsoft
Windows Search Indexer - Microsoft Windows Search Indexer has
encountered a problem and needs to close. We are sorry for the
inconvenience."
The computer also suddenly froze and rebooted itself once.
A couple of seconds after I posted these messages, I tried playing a
video file - the system froze and rebooted itself. I tried playing the
video file again - and the system froze and rebooted itself again.
At the moment, I'm getting the "Microsoft Windows Search Indexer has
encountered a problem and needs to close. We are sorry for the
inconvenience." error box at intervals of maybe from 15 to 30 seconds.
On Mon, 22 Sep 2008 11:01:03 -0700, Pekka Numminen thoughfully wrote:
> A couple of seconds after I posted these messages, I tried playing a
> video file - the system froze and rebooted itself. I tried playing the
> video file again - and the system froze and rebooted itself again.
>
> At the moment, I'm getting the "Microsoft Windows Search Indexer has
> encountered a problem and needs to close. We are sorry for the
> inconvenience." error box at intervals of maybe from 15 to 30 seconds.
reboot to safe mode run system defrag and registry cleaners that you
have. Delete temporary internet files and temporary files, empty recycle
bin.
Pekka Numminen wrote:
> A couple of seconds after I posted these messages, I tried playing a
> video file - the system froze and rebooted itself. I tried playing the
> video file again - and the system froze and rebooted itself again.
>
> At the moment, I'm getting the "Microsoft Windows Search Indexer has
> encountered a problem and needs to close. We are sorry for the
> inconvenience." error box at intervals of maybe from 15 to 30 seconds.
I would examine the hard drive, and see what brand it is.
Then, visit the manufacturer web site, and download their
hard drive diagnostic program. Test the hard drive, and see
if any problems are detected. It sounds like the motherboard
is losing contact with the disk drive.
You can also check for loose cabling, preferably with the computer
shut off.
On Mon, 22 Sep 2008 10:43:20 -0700 (PDT), Pekka Numminen
<p.numminen@suomi24.fi> wrote:
>Every now and then today, I am getting an error box saying "Microsoft
>Windows Search Indexer - Microsoft Windows Search Indexer has
>encountered a problem and needs to close. We are sorry for the
>inconvenience."
>
>The computer also suddenly froze and rebooted itself once.
>
>I think these symptoms are related.
>
>What is the problem?
The two problems may not be related. If they are related,
it would probably be a disk subsystem problem, meaning
either a overheating southbridge, a bad data cable to a
drive, flaky power to the drive, or the drive itself is
failing.
Check Windows Event Viewer to see if any seemingly related
errors are indicated.
Turn off Windows' Indexer for the time being. Then see if
it still freezes. Freezing (instead of bluescreens or
reboots) are most commonly caused by motherboard or PSU
failure. Inspect both of these, if you have a multimeter
also measure PSU voltage while running some stress tests
like Prime95, or for video the most modern 3DMark version
that is applicable to the video subsystem you have(vs
DirectX version it supports).
Also boot to a memtest86+ floppy or CD and check the memory
for a few hours. If you haven't yet, check for dust buildup
and that all fans work properly. You may have done these
things but we don't know anything you don't tell us.
I ran Disk Defragmenter, but it said it couldn't defragment some video
files, one of them being the one with computer freezing and rebooting
upon playback. What is wrong with these files? I have run Windows
Defender scanning and AVG Free virus scanning.
On Tue, 23 Sep 2008 09:52:54 -0700 (PDT), Pekka Numminen
<p.numminen@suomi24.fi> wrote:
>I ran Disk Defragmenter, but it said it couldn't defragment some video
>files, one of them being the one with computer freezing and rebooting
>upon playback. What is wrong with these files? I have run Windows
>Defender scanning and AVG Free virus scanning.
On Sep 22, 11:06*pm, Paul <nos...@needed.com> wrote:
> I would examine the hard drive, and see what brand it is.
> Then, visit the manufacturer web site, and download their
> hard drive diagnostic program. Test the hard drive, and see
> if any problems are detected. It sounds like the motherboard
> is losing contact with the disk drive.
>
> You can also check for loose cabling, preferably with the computer
> shut off.
> Check Windows Event Viewer to see if any seemingly related
> errors are indicated.
What are these?
Faulting application wmplayer.exe, version 11.0.5721.5145, faulting
module ac3filter.ax, version 1.3.1.0, fault address 0x0002867f.
Faulting application SearchIndexer.exe, version 7.0.6001.16503,
faulting module esent.dll, version 5.1.2600.5512, fault address
0x0001d41d.
Event ID 3013 for the Windows Search Service has been suppressed 27
time(s) since 2:23:12 PM. This event is used to suppress Windows
Search Service events that have occurred frequently within a short
period of time. See Event ID 3013 for further details on this event.
The description for Event ID ( 0 ) in Source ( NMIndexingService )
cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. You may be able to use the /AUXSOURCE= flag to
retrieve this description; see Help and Support for details. The
following information is part of the event: Service started.
The entry <C:\DOCUMENTS AND SETTINGS\USER\DESKTOP\DLGSETUP11_WIN
\SETUP.EXE> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details: A device attached to the system is not functioning.
(0x8007001f)
DLGSETUP11_WIN\SETUP.EXE is the installation program for Western
Digital Data Lifeguard Tools.
On Thu, 25 Sep 2008 06:03:29 -0700 (PDT), Pekka Numminen
<p.numminen@suomi24.fi> wrote:
>On Sep 23, 9:37*pm, kony <s...@spam.com> wrote:
>
>> Run the HDD manufacturer's diagnostics.
>
>I did - both the quick test and the extended test were passed. The
>diagnostics told of nothing unusual.
Try playing other video files of the same type (that use the
same codec) with the same player. Try the original files
with a different player. Try copying the files to another
location (whether that works at all, not necessarily trying
to play them).
Copy off valuable data as a backup in case the HDD is
failing. Run chkdsk.
On Thu, 25 Sep 2008 06:21:56 -0700 (PDT), Pekka Numminen
<p.numminen@suomi24.fi> wrote:
>On Sep 23, 7:25*am, kony <s...@spam.com> wrote:
>
>> Check Windows Event Viewer to see if any seemingly related
>> errors are indicated.
>
>What are these?
>
>Faulting application wmplayer.exe, version 11.0.5721.5145, faulting
>module ac3filter.ax, version 1.3.1.0, fault address 0x0002867f.
Search Indexer & computer freezing problem 
Linear Mode
