USB2 printer connects to USB1 hub

#1 (**permalink**) 10-11-2007, 12:18 AM

I have an HP 5600 printer. The USBInfo program recognizes it as a USB2
device, but shows it connected to a USB1 hub in my Dell Desktop. How
do I get it moved to the USB2 hub? I have tried disconnecting both
power and USB cable.
Could it be the cable?

#2 (**permalink**) 10-11-2007, 01:47 AM

Jim T. wrote:
> I have an HP 5600 printer. The USBInfo program recognizes it as a USB2
> device, but shows it connected to a USB1 hub in my Dell Desktop. How
> do I get it moved to the USB2 hub? I have tried disconnecting both
> power and USB cable.
> Could it be the cable?

What's the model of your Dell?

#3 (**permalink**) 10-11-2007, 02:12 AM

On Thu, 11 Oct 2007 01:47:37 GMT, Grinder <grinder@no.spam.maam.com>
wrote:

>Jim T. wrote:
>> I have an HP 5600 printer. The USBInfo program recognizes it as a USB2
>> device, but shows it connected to a USB1 hub in my Dell Desktop. How
>> do I get it moved to the USB2 hub? I have tried disconnecting both
>> power and USB cable.
>> Could it be the cable?
>
>What's the model of your Dell?

8300

#4 (**permalink**) 10-11-2007, 04:14 PM

Jim T. wrote:
> On Thu, 11 Oct 2007 01:47:37 GMT, Grinder <grinder@no.spam.maam.com>
> wrote:
>
>> Jim T. wrote:
>>> I have an HP 5600 printer. The USBInfo program recognizes it as a USB2
>>> device, but shows it connected to a USB1 hub in my Dell Desktop. How
>>> do I get it moved to the USB2 hub? I have tried disconnecting both
>>> power and USB cable.
>>> Could it be the cable?
>> What's the model of your Dell?
>
> 8300

The Dimension 8300 apparently does have USB2 on board.

http://support.dell.com/support/edoc...0/sm/specs.htm
http://www.intel.com/products/chipsets/875P/index.htm

I would be surprised if it were the cable, but I suppose that's an easy
thing to try.

If you look under "Universal Serial Bus controllers" in your Device
Manager, do you see an entry for an *enhanced* controller? (The exact
entry text can vary.)

#5 (**permalink**) 10-11-2007, 04:24 PM

"Jim T." <suenjim4.badaddress@comcast.net> wrote in message
news:3dqqg3lgh3c6g1qnhkh8i32vm4nh95j4vh@4ax.com...
>I have an HP 5600 printer. The USBInfo program recognizes it as a USB2
> device, but shows it connected to a USB1 hub in my Dell Desktop. How
> do I get it moved to the USB2 hub? I have tried disconnecting both
> power and USB cable.

Do you have the device plugged into a USB hub or direct to your DELL? If it
goes into a USB hub, then that hub is connected to the DELL, then you
probably have a USB1 Hub!