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  #1 (permalink)  
Old 01-15-2012, 05:22 PM
Binaryx
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Default Vostro 1520 notebook problem

Dell Vostro 1520 notebook running Windows 7, worked fine around 2 years,
but today got problem: when tried power on, it not load windows, stay black
screen, and three active(On) indicators: numeric keypad icon(flashing),
caps lock and keylock symbols.
I tried unlock keyboard by by pressing keylock key, but this not help.
Laptop not load Windows, nor allow shut down it via pressing "Power"
button. I only can shut it down by unplugging power adapter jack.
Notebook was powered from AC power supply, as internal battery was removed.
I tried with installed battery, but after pressing "Power" button, it just
shut down after second or so.
Is this hard disk problem, showing hard disk failure?

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  #2 (permalink)  
Old 01-16-2012, 04:53 AM
Menno Hershberger
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Default Re: Vostro 1520 notebook problem

Binaryx <no-spam@xnews.com> wrote in
news:Xns9FDBD00BCA193565884@130.225.254.104:

> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
> years, but today got problem: when tried power on, it not load
> windows, stay black screen, and three active(On) indicators: numeric
> keypad icon(flashing), caps lock and keylock symbols.
> I tried unlock keyboard by by pressing keylock key, but this not help.
> Laptop not load Windows, nor allow shut down it via pressing "Power"
> button. I only can shut it down by unplugging power adapter jack.
> Notebook was powered from AC power supply, as internal battery was
> removed. I tried with installed battery, but after pressing "Power"
> button, it just shut down after second or so.
> Is this hard disk problem, showing hard disk failure?


Can you get it to boot into BIOS? On a Dell I believe that's by tapping F2
at bootup. Have you tried the F8 options like Safe Mode, Last Known Good
Configuration, or Repair Computer"?
Will it boot from an XP Recovery CD? A Hiren's Boot CD?

--
-- I'm out of white ink --


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  #3 (permalink)  
Old 01-16-2012, 06:47 AM
Binaryx
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Posts: n/a
Default Re: Vostro 1520 notebook problem

Menno Hershberger <mhersh22@nosuchplace.net> wrote in
news:Xns9FDBF2F92A210butter@wefb973cbe498:

> Binaryx <no-spam@xnews.com> wrote in
> news:Xns9FDBD00BCA193565884@130.225.254.104:
>
>> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
>> years, but today got problem: when tried power on, it not load
>> windows, stay black screen, and three active(On) indicators: numeric
>> keypad icon(flashing), caps lock and keylock symbols.
>> I tried unlock keyboard by by pressing keylock key, but this not
>> help. Laptop not load Windows, nor allow shut down it via pressing
>> "Power" button. I only can shut it down by unplugging power adapter
>> jack. Notebook was powered from AC power supply, as internal battery
>> was removed. I tried with installed battery, but after pressing
>> "Power" button, it just shut down after second or so.
>> Is this hard disk problem, showing hard disk failure?

>
> Can you get it to boot into BIOS? On a Dell I believe that's by
> tapping F2 at bootup. Have you tried the F8 options like Safe Mode,
> Last Known Good Configuration, or Repair Computer"?
> Will it boot from an XP Recovery CD? A Hiren's Boot CD?

---------

No, I can no.
As notebook power on then off, just after a few seconds. No blue device
status
lights shown anymore, no post. But at first time, when this failure
happens, the device status lights showed LED error Codes in a no-POST
situation, which was FLASH-ON-ON, which described as possibly System board
error, according to Service manual:

http://support.dell.com/support/edoc...iags.htm?~file
=/systems/vos1520/en/sm/diags.htm

Is there chance that this can be CPU failure, not motherboard?
How to determine exact Motherboard model Part number? Is it possible find
it without dissasembling laptop? I am wondering how much cost new
motherboard? Notebook was very light used, only at home.

Regards




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  #4 (permalink)  
Old 01-16-2012, 08:59 AM
Paul
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Posts: n/a
Default Re: Vostro 1520 notebook problem

Binaryx wrote:
> Menno Hershberger <mhersh22@nosuchplace.net> wrote in
> news:Xns9FDBF2F92A210butter@wefb973cbe498:
>
>> Binaryx <no-spam@xnews.com> wrote in
>> news:Xns9FDBD00BCA193565884@130.225.254.104:
>>
>>> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
>>> years, but today got problem: when tried power on, it not load
>>> windows, stay black screen, and three active(On) indicators: numeric
>>> keypad icon(flashing), caps lock and keylock symbols.
>>> I tried unlock keyboard by by pressing keylock key, but this not
>>> help. Laptop not load Windows, nor allow shut down it via pressing
>>> "Power" button. I only can shut it down by unplugging power adapter
>>> jack. Notebook was powered from AC power supply, as internal battery
>>> was removed. I tried with installed battery, but after pressing
>>> "Power" button, it just shut down after second or so.
>>> Is this hard disk problem, showing hard disk failure?

>> Can you get it to boot into BIOS? On a Dell I believe that's by
>> tapping F2 at bootup. Have you tried the F8 options like Safe Mode,
>> Last Known Good Configuration, or Repair Computer"?
>> Will it boot from an XP Recovery CD? A Hiren's Boot CD?

> ---------
>
> No, I can no.
> As notebook power on then off, just after a few seconds. No blue device
> status
> lights shown anymore, no post. But at first time, when this failure
> happens, the device status lights showed LED error Codes in a no-POST
> situation, which was FLASH-ON-ON, which described as possibly System board
> error, according to Service manual:
>
> http://support.dell.com/support/edoc...iags.htm?~file
> =/systems/vos1520/en/sm/diags.htm
>
> Is there chance that this can be CPU failure, not motherboard?
> How to determine exact Motherboard model Part number? Is it possible find
> it without dissasembling laptop? I am wondering how much cost new
> motherboard? Notebook was very light used, only at home.
>
> Regards
>


The support page you quote, says this pattern...

http://support.dell.com/support/edoc...emoryError.gif

is a memory error. Turn off the computer power, remove the battery, then
pull the SODIMM, then plug the SODIMM back in again, reapply power and test.

I don't believe in using abrasives on contacts like this. This is a
"gold on gold" contact system, where the computer industry standards
for gold plate thickness are woefully inadequate. You don't want to
scrape the gold off with an abrasive. If there was actual dirt, you'd use rubbing
alcohol and a soft cloth, and allow adequate time for it to dry, before reinserting
the module. The gold on some of these items is so thin, you can see pinholes in it.

It probably isn't an actual memory error, but you can remain optimistic,
and pretend that's all it is.

Be aware, that if some locations in low memory on the SODIMM are
bad, that may result in the system crashing and not being able
to flash the lights. I've had a desktop that did that, and
it wasn't until I removed the DIMMs and tested with no DIMMs
present, that I got a hint the memory was actually at fault.
(You can do that with a computer and it won't hurt it.)
The desktop can still sound the "bad RAM" beep pattern on the
internal speaker, if all the RAM is removed. So that's another
test case you can add to your tests. If removing the RAM
causes "ON-Flash-Flash" to reappear on the LEDs on the next
power up, then you'd have an inkling it's a bad SODIMM. If
removing the RAM and powering up, the symptoms remain the same,
then something else is wrong.

On my desktop DIMM, an entire chip was dead. Only garbage
data would come out of it, which caused the early BIOS code
some indigestion.

Some laptops have two SODIMMs, one under the RAM cover, but
another one hidden underneath the keyboard. Since you're good
at finding the tech info for your system, it shouldn't take you
long to find the picture with the SODIMM locations (in case there
is more than one). You'd want to remove *all* RAM to test - if
the system had two SODIMMs and you only removed the good one,
that would foul up your test result table.

Paul

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  #5 (permalink)  
Old 01-16-2012, 06:53 PM
Binaryx
Guest
 
Posts: n/a
Default Re: Vostro 1520 notebook problem

Paul <nospam@needed.com> wrote in news:jf0sep$m01$1@dont-email.me:

> Binaryx wrote:
>> Menno Hershberger <mhersh22@nosuchplace.net> wrote in
>> news:Xns9FDBF2F92A210butter@wefb973cbe498:
>>
>>> Binaryx <no-spam@xnews.com> wrote in
>>> news:Xns9FDBD00BCA193565884@130.225.254.104:
>>>
>>>> Dell Vostro 1520 notebook running Windows 7, worked fine around 2
>>>> years, but today got problem: when tried power on, it not load
>>>> windows, stay black screen, and three active(On) indicators:
>>>> numeric keypad icon(flashing), caps lock and keylock symbols.
>>>> I tried unlock keyboard by by pressing keylock key, but this not
>>>> help. Laptop not load Windows, nor allow shut down it via pressing
>>>> "Power" button. I only can shut it down by unplugging power adapter
>>>> jack. Notebook was powered from AC power supply, as internal
>>>> battery was removed. I tried with installed battery, but after
>>>> pressing "Power" button, it just shut down after second or so.
>>>> Is this hard disk problem, showing hard disk failure?
>>> Can you get it to boot into BIOS? On a Dell I believe that's by
>>> tapping F2 at bootup. Have you tried the F8 options like Safe Mode,
>>> Last Known Good Configuration, or Repair Computer"?
>>> Will it boot from an XP Recovery CD? A Hiren's Boot CD?

>> ---------
>>
>> No, I can no.
>> As notebook power on then off, just after a few seconds. No blue
>> device status
>> lights shown anymore, no post. But at first time, when this failure
>> happens, the device status lights showed LED error Codes in a no-POST
>> situation, which was FLASH-ON-ON, which described as possibly System
>> board error, according to Service manual:
>>
>> http://support.dell.com/support/edoc.../sm/diags.htm?
>> ~file =/systems/vos1520/en/sm/diags.htm
>>
>> Is there chance that this can be CPU failure, not motherboard?
>> How to determine exact Motherboard model Part number? Is it possible
>> find it without dissasembling laptop? I am wondering how much cost
>> new motherboard? Notebook was very light used, only at home.
>>
>> Regards
>>

>
> The support page you quote, says this pattern...
>
> http://support.dell.com/support/edoc...sm/images/NoMe
> moryError.gif
>
> is a memory error. Turn off the computer power, remove the battery,
> then pull the SODIMM, then plug the SODIMM back in again, reapply
> power and test.
>
> I don't believe in using abrasives on contacts like this. This is a
> "gold on gold" contact system, where the computer industry standards
> for gold plate thickness are woefully inadequate. You don't want to
> scrape the gold off with an abrasive. If there was actual dirt, you'd
> use rubbing alcohol and a soft cloth, and allow adequate time for it
> to dry, before reinserting the module. The gold on some of these items
> is so thin, you can see pinholes in it.
>
> It probably isn't an actual memory error, but you can remain
> optimistic, and pretend that's all it is.
>
> Be aware, that if some locations in low memory on the SODIMM are
> bad, that may result in the system crashing and not being able
> to flash the lights. I've had a desktop that did that, and
> it wasn't until I removed the DIMMs and tested with no DIMMs
> present, that I got a hint the memory was actually at fault.
> (You can do that with a computer and it won't hurt it.)
> The desktop can still sound the "bad RAM" beep pattern on the
> internal speaker, if all the RAM is removed. So that's another
> test case you can add to your tests. If removing the RAM
> causes "ON-Flash-Flash" to reappear on the LEDs on the next
> power up, then you'd have an inkling it's a bad SODIMM. If
> removing the RAM and powering up, the symptoms remain the same,
> then something else is wrong.
>
> On my desktop DIMM, an entire chip was dead. Only garbage
> data would come out of it, which caused the early BIOS code
> some indigestion.
>
> Some laptops have two SODIMMs, one under the RAM cover, but
> another one hidden underneath the keyboard. Since you're good
> at finding the tech info for your system, it shouldn't take you
> long to find the picture with the SODIMM locations (in case there
> is more than one). You'd want to remove *all* RAM to test - if
> the system had two SODIMMs and you only removed the good one,
> that would foul up your test result table.
>
> Paul


------

No, diagnostic code I mention was FLASH-ON-ON, called "System board error",
here:

http://support.dell.com/support/edoc...mages/CPUError
..gif
I just shown notebook to repair service for quick advice, and he assumed
that it can be Northern Bridge faults, they can replace Northern Bridge,
but cost is not much different from new motherboard. He also tried to pull
out RAM then insert it back, but this not changed anything.

Regards,

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