Wirless/router/switch.... not managed by web access on Netrwork PC

#1 (**permalink**) 08-03-2005, 07:49 PM

Hi

this is probably off topic but don't know where else to post it...

I use D-Link wireless ADSL/router/switch 604T model 54mb at home/office.

I bought two more for clients because I understand the setup now. I tested
them at home to prove I could get into the web based management.... all ok.
till I got to the clients premises.

I selected LAN as connection for IExplorer and typed in the router's address
as have done before....no connection.. "unable to display page" bring home
the unit and try it out just in case it was DOA. Perfect connection first
time?????

Stumped.

The client has a serverless network via a sixteen port hub/switch... I link
the router into it and all PCs see each other no problem but cannot access
the router's management via the http://192.168.1.1 address.

any ideas... they have firewalls (Symantec) but even tried disabling them..
temporarily.

suggestions welcome

PS not trying to setup as wireless at present...hardwired via UTP cable.

--
Regards

Alan

#2 (**permalink**) 08-04-2005, 03:30 AM

I'm pretty sure Dlink default address is 192.168.0.1

"Sooty" <atuczoo20@dsl.pipex.com> wrote in message
news:D7-dnWxIHq8xjGzfRVnyhQ@pipex.net...
> Hi
>
> this is probably off topic but don't know where else to post it...
>
> I use D-Link wireless ADSL/router/switch 604T model 54mb at home/office.
>
> I bought two more for clients because I understand the setup now. I tested
> them at home to prove I could get into the web based management.... all
> ok. till I got to the clients premises.
>
> I selected LAN as connection for IExplorer and typed in the router's
> address as have done before....no connection.. "unable to display page"
> bring home the unit and try it out just in case it was DOA. Perfect
> connection first time?????
>
> Stumped.
>
> The client has a serverless network via a sixteen port hub/switch... I
> link the router into it and all PCs see each other no problem but cannot
> access the router's management via the http://192.168.1.1 address.
>
> any ideas... they have firewalls (Symantec) but even tried disabling
> them.. temporarily.
>
> suggestions welcome
>
> PS not trying to setup as wireless at present...hardwired via UTP cable.
>
> --
> Regards
>
>
> Alan
>

#3 (**permalink**) 08-04-2005, 03:49 AM

"Sooty" <atuczoo20@dsl.pipex.com> wrote:
>Hi
>
>this is probably off topic but don't know where else to post it...
>
>I use D-Link wireless ADSL/router/switch 604T model 54mb at home/office.

I have no familiarity with that model, so this suggestion is
purely speculation (based on having the same basic problem with
a Linksys WRT54G the first first time I fired one up).

....
>I selected LAN as connection for IExplorer and typed in the router's address
>as have done before....no connection.. "unable to display page" bring home
>the unit and try it out just in case it was DOA. Perfect connection first
>time?????
....
>the router into it and all PCs see each other no problem but cannot access
>the router's management via the http://192.168.1.1 address.

First try to ping that address. If it works, skip the rest of
this because something else is the problem!

If you can't ping the address, you've got a routing problem
caused by having your PC's IP address assigned by some means
other than DHCP from the wireless router, and it just happens to
be an address that the D-Link will *not* routed to.

So for example, the default router IP address is 192.168.1.1,
and maybe it will hand out addresses from 192.168.1.2 to
192.168.1.254 to any client (or more likely a smaller range).
It will route to that address range too. And whether you use
DHCP or not, *if and only if* your PC happens to be in that
range will you be able to ping the router or access the web
server.

If you are using static addresses or DCHP server elsewhere on
your home network and just happen to have an address in the
right range, it will work. You then take it to the customer's
more complex network and they are using address in the 10.0.0.0
subnet, or the 192.168.2.0 subnet, and it won't work!

Also, the DHCP address range and maybe the routing range may not
be the entire subnet range. A Linksys WRT54G out of the box
will not route to 192.168.1.30 for example, but will route to
192.168.1.110. The D-Link could have something very similar.

The solution is to initially access it with either a static
address in the right range, or let it provide you with an
address via DHCP. Then reconfigure it to route as needed,
and then go back to the normal IP address on the PC.

--
Floyd L. Davidson <http://www.apaflo.com/floyd_davidson>
Ukpeagvik (Barrow, Alaska) floyd@apaflo.com

#4 (**permalink**) 08-04-2005, 04:28 AM

On Wed, 3 Aug 2005 19:49:17 +0100, "Sooty"
<atuczoo20@dsl.pipex.com> wrote:

>Hi
>
>this is probably off topic but don't know where else to post it...
>
>I use D-Link wireless ADSL/router/switch 604T model 54mb at home/office.
>
>I bought two more for clients because I understand the setup now. I tested
>them at home to prove I could get into the web based management.... all ok.
>till I got to the clients premises.
>
>I selected LAN as connection for IExplorer and typed in the router's address
>as have done before....no connection.. "unable to display page" bring home
>the unit and try it out just in case it was DOA. Perfect connection first
>time?????
>
>Stumped.

Did you reboot their systems?
Go to a Command prompt and get the "IPCONFIG" info. Has to
be same IP address range. Ping it if in same range. If
after rebooting it's not in same range, check the Services
to confirm the DHCP service is turned on.

>
>The client has a serverless network via a sixteen port hub/switch... I link
>the router into it and all PCs see each other no problem but cannot access
>the router's management via the http://192.168.1.1 address.

Should be 192.168.0.1 , IIRC, but the manual should tell you
too. Ping a few alternatives if you can't figure out for
certain.

>
>any ideas... they have firewalls (Symantec) but even tried disabling them..
>temporarily.

Good, leave them disabled till it works (while trying it at
least).

>
>suggestions welcome
>
>PS not trying to setup as wireless at present...hardwired via UTP cable.

I presume the link lights are lit?

#5 (**permalink**) 08-06-2005, 09:03 PM

many thanks for the help.. it has been an education!

"kony" <spam@spam.com> wrote in message
news:5p23f1987l8hgm10t69a8mq8l6cs7t9r4u@4ax.com...
> On Wed, 3 Aug 2005 19:49:17 +0100, "Sooty"
> <atuczoo20@dsl.pipex.com> wrote:
>
>>Hi
>>
>>this is probably off topic but don't know where else to post it...
>>
>>I use D-Link wireless ADSL/router/switch 604T model 54mb at home/office.
>>
>>I bought two more for clients because I understand the setup now. I tested
>>them at home to prove I could get into the web based management.... all
>>ok.
>>till I got to the clients premises.
>>
>>I selected LAN as connection for IExplorer and typed in the router's
>>address
>>as have done before....no connection.. "unable to display page" bring
>>home
>>the unit and try it out just in case it was DOA. Perfect connection first
>>time?????
>>
>>Stumped.
>
> Did you reboot their systems?
> Go to a Command prompt and get the "IPCONFIG" info. Has to
> be same IP address range. Ping it if in same range. If
> after rebooting it's not in same range, check the Services
> to confirm the DHCP service is turned on.
>
>
>>
>>The client has a serverless network via a sixteen port hub/switch... I
>>link
>>the router into it and all PCs see each other no problem but cannot
>>access
>>the router's management via the http://192.168.1.1 address.
>
> Should be 192.168.0.1 , IIRC, but the manual should tell you
> too. Ping a few alternatives if you can't figure out for
> certain.
>
>>
>>any ideas... they have firewalls (Symantec) but even tried disabling
>>them..
>>temporarily.
>
> Good, leave them disabled till it works (while trying it at
> least).
>
>>
>>suggestions welcome
>>
>>PS not trying to setup as wireless at present...hardwired via UTP cable.
>
> I presume the link lights are lit?
>

#6 (**permalink**) 08-08-2005, 08:34 PM

"Floyd L. Davidson" <floyd@apaflo.com> wrote in message
news:87mznyza9j.fld@barrow.com...

>
> First try to ping that address. If it works, skip the rest of
> this because something else is the problem!
>

>
> The solution is to initially access it with either a static
> address in the right range, or let it provide you with an
> address via DHCP. Then reconfigure it to route as needed,
> and then go back to the normal IP address on the PC.

Many thanks for your assistance Floyd.. some of what you said, previously,
was very helpful to me

I took my laptop in with a dynamic IP address, logged into the router's
software to enter the settings for the ISP.. and got an Internet/ broadband
connection, instantly.

Then.. connected the router to one of the client's PCs.. no good..... found
network's static addresses range from 192.168.0.1 to 192.168.0.9
the router's address is 192.168.1.1

Changed the client PC address temporarily, to 192.168.1.2 still no
connection.. .set to dynamic addressing.. instant on! Client must have
static addressing though.

I'm out of my depth now and although I see routing address sections in the
router's web based software.. I really don't know what I'm doing now/or
doing wrong!!!

can the router feed the broadband on demand via static IP or must it decide
what IP addresses the network uses?

Help

thanks again