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Old 02-23-2008, 06:19 PM
Gualtier Malde
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Default Missing "Reserve now" button with two browsers

I just got off the phone with Black Ball ferry which operates a ferry between
Port Angeles, WA and Victoria, B.C., Canada. The ferry people have a site for
making reservations. The reservation carries a charge of $11.00. I got on
Firefox 2.0.0.12 and got their page but was unable to find the button to push to
actually make a reservation: http://www.cohoferry.com/reservations.htm

I called the company to reserve and found that reservations by phone are $16.00.
The patient agent waited until I turned off banner add blocking in Zone alarm
and brought up IE as well, and still was not able to find the button. So the
guy took my reservation and turned it into an online reservation to save me money.

Any ideas? Thanks


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Old 02-24-2008, 09:52 AM
Tim Jackson
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Default Re: Missing "Reserve now" button with two browsers

Gualtier Malde wrote:
> I just got off the phone with Black Ball ferry which operates a ferry
> between Port Angeles, WA and Victoria, B.C., Canada. The ferry people
> have a site for making reservations. The reservation carries a charge
> of $11.00. I got on Firefox 2.0.0.12 and got their page but was unable
> to find the button to push to actually make a reservation:
> http://www.cohoferry.com/reservations.htm
>
> I called the company to reserve and found that reservations by phone are
> $16.00. The patient agent waited until I turned off banner add
> blocking in Zone alarm and brought up IE as well, and still was not able
> to find the button. So the guy took my reservation and turned it into
> an online reservation to save me money.
>
> Any ideas? Thanks
>


Sounds like you turned off JavaScript in a fit of super-security.


Tim Jackson

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  #3 (permalink)  
Old 02-25-2008, 04:36 PM
Gualtier Malde
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Default Re: Missing "Reserve now" button with two browsers

Tim Jackson wrote:
> Gualtier Malde wrote:
>> I just got off the phone with Black Ball ferry which operates a ferry
>> between Port Angeles, WA and Victoria, B.C., Canada. The ferry people
>> have a site for making reservations. The reservation carries a charge
>> of $11.00. I got on Firefox 2.0.0.12 and got their page but was
>> unable to find the button to push to actually make a reservation:
>> http://www.cohoferry.com/reservations.htm
>>
>> I called the company to reserve and found that reservations by phone
>> are $16.00. The patient agent waited until I turned off banner add
>> blocking in Zone alarm and brought up IE as well, and still was not
>> able to find the button. So the guy took my reservation and turned it
>> into an online reservation to save me money.
>>
>> Any ideas? Thanks
>>

>
> Sounds like you turned off JavaScript in a fit of super-security.
>
>
> Tim Jackson

Thank you for your reply. That would be me, alright, but not this time. I kept
fooling around and turning off ZA and other stuff, and then was reviewing
cookies and saw one for the coho site and just deleted it, and when I went to
the site again the Reserve Now button was there. I'm not knowledgeable about
this stuff but can't figure why a site would set a button that would *prevent* a
user from doing business with them.

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