At the end of my tether with Belkin wireless!!

I've posted various messages on this group and people have been very
helpful, but still I can't get connected. A resume of the situation:

a) I have a laptop with XP home.
b) I am in the UK and connected to talktalk broadband
c) I bought a Belkin modem/router
d) Tried to make connection with external netgear USB network adaptor
(I had one lying around), but no luck!
e) With same adaptor could connect to my neighbours wireless router
(perhaps they have a netgear router?)
f) Went and bought a belkin network adaptor thinking belkin goes with
belkin and..still no luck.
g) Cried

There is a Belkin Wireless Network Utility that shows a good connection
between the router and the laptop, but no connection between the router
and the Internet. But if I use the old usb modem I connect fine to my
broadband connection. If tried with and without firewall and still no
luck.

Any ideas?

Peter

Peter:

Well, I would try a cross over cable between the router and the belkin.
(Or, if the belkin has a port that is designated as a cross over port, use
that port with a standard cable.)


"peter" <peter.jennifer@gmail.com> wrote in message
news:1165868643.367581.68690@80g2000cwy.googlegrou ps.com...
> I've posted various messages on this group and people have been very
> helpful, but still I can't get connected. A resume of the situation:
>
> a) I have a laptop with XP home.
> b) I am in the UK and connected to talktalk broadband
> c) I bought a Belkin modem/router
> d) Tried to make connection with external netgear USB network adaptor
> (I had one lying around), but no luck!
> e) With same adaptor could connect to my neighbours wireless router
> (perhaps they have a netgear router?)
> f) Went and bought a belkin network adaptor thinking belkin goes with
> belkin and..still no luck.
> g) Cried
>
> There is a Belkin Wireless Network Utility that shows a good connection
> between the router and the laptop, but no connection between the router
> and the Internet. But if I use the old usb modem I connect fine to my
> broadband connection. If tried with and without firewall and still no
> luck.
>
> Any ideas?
>
> Peter
>

peter <peter.jennifer@gmail.com> wrote:

<snip>

> There is a Belkin Wireless Network Utility that shows a good connection
> between the router and the laptop, but no connection between the router
> and the Internet. But if I use the old usb modem I connect fine to my
> broadband connection. If tried with and without firewall and still no
> luck.
>
> Any ideas?

Have you tried "cloning" your laptops MAC address in the router's setup?

How do you do that?

Peter

Axel Hammerschmidt wrote:

> peter <peter.jennifer@gmail.com> wrote:
>
> <snip>
>
> > There is a Belkin Wireless Network Utility that shows a good connection
> > between the router and the laptop, but no connection between the router
> > and the Internet. But if I use the old usb modem I connect fine to my
> > broadband connection. If tried with and without firewall and still no
> > luck.
> >
> > Any ideas?
>
> Have you tried "cloning" your laptops MAC address in the router's setup?

peter <peter.jennifer@gmail.com> wrote:

> Axel Hammerschmidt wrote:
>
> > peter <peter.jennifer@gmail.com> wrote:
> >
> > <snip>
> >
> > > There is a Belkin Wireless Network Utility that shows a good connection
> > > between the router and the laptop, but no connection between the router
> > > and the Internet. But if I use the old usb modem I connect fine to my
> > > broadband connection. If tried with and without firewall and still no
> > > luck.
> > >
> > > Any ideas?
> >
> > Have you tried "cloning" your laptops MAC address in the router's setup?
>
> How do you do that?

Somewhere on the router's web setup pages.

I rang up Belkin (they were very helpful!). On the setup screen they
were surprised that there was no connection to the Internet. This is a
similar problem that I had from Wireless Network Utility screen. But
how can this be if I can switch the cables over and connect via a USB
modem in about 1 minute? The guy at Belkin thought that I should check
my username and password, but to be honest I think he was stumped!

BTW: It's a combined router/modem from Belkin.

Peter

Richard Johnson wrote:

> Peter:
>
> Well, I would try a cross over cable between the router and the belkin.
> (Or, if the belkin has a port that is designated as a cross over port, use
> that port with a standard cable.)
>
>
> "peter" <peter.jennifer@gmail.com> wrote in message
> news:1165868643.367581.68690@80g2000cwy.googlegrou ps.com...
> > I've posted various messages on this group and people have been very
> > helpful, but still I can't get connected. A resume of the situation:
> >
> > a) I have a laptop with XP home.
> > b) I am in the UK and connected to talktalk broadband
> > c) I bought a Belkin modem/router
> > d) Tried to make connection with external netgear USB network adaptor
> > (I had one lying around), but no luck!
> > e) With same adaptor could connect to my neighbours wireless router
> > (perhaps they have a netgear router?)
> > f) Went and bought a belkin network adaptor thinking belkin goes with
> > belkin and..still no luck.
> > g) Cried
> >
> > There is a Belkin Wireless Network Utility that shows a good connection
> > between the router and the laptop, but no connection between the router
> > and the Internet. But if I use the old usb modem I connect fine to my
> > broadband connection. If tried with and without firewall and still no
> > luck.
> >
> > Any ideas?
> >
> > Peter
> >

If this is a modem that you connect to your broadband isp, if it is
replacing a modem that you already have, it has to be provisioned by your
isp for it to work. (usually that means that they have to register the mac
address and/or the s/n of the modem so that their system will recognize it)

Apologies if I misunderstood the description of your situation.

I've been trying to set up the modem/router by typing in the username,
password etc onto the setup screen that the belkin has. The
modem/router should have "learnt" my settings, but somehow hasn't ?!?

Peter

rieker wrote:

> If this is a modem that you connect to your broadband isp, if it is
> replacing a modem that you already have, it has to be provisioned by your
> isp for it to work. (usually that means that they have to register the mac
> address and/or the s/n of the modem so that their system will recognize it)
>
> Apologies if I misunderstood the description of your situation.

"peter" <peter.jennifer@gmail.com> wrote in message
news:1165874813.083835.238770@f1g2000cwa.googlegro ups.com...
> I've been trying to set up the modem/router by typing in the username,
> password etc onto the setup screen that the belkin has. The
> modem/router should have "learnt" my settings, but somehow hasn't ?!?

No...you must register your 'new' modem with your isp. You cannot just buy
a dsl or cable modem and take it home and hook it up. (only on dialup can
you do that) Some isp's (in the US) have a web page where users can change
their broadband modems, but it is still a special event.

Your isp will want to know things like:
Manufacturer, model no.
Serial no.
mac address
and maybe more.

After they register your modem, their system will then 'talk' to it and
allow it to access the internet.

Likely your username/pwd will be unchanged.

On 11 Dec 2006 13:45:08 -0800, in alt.internet.wireless , "peter"
<peter.jennifer@gmail.com> wrote:

>I rang up Belkin (they were very helpful!). On the setup screen they
>were surprised that there was no connection to the Internet. This is a
>similar problem that I had from Wireless Network Utility screen. But
>how can this be if I can switch the cables over and connect via a USB
>modem in about 1 minute?


Whoa - this works if you plug hte USB modem directly into the PC, but
doesn't work if you plug the router into the PC? Did you power
_everything_ off betweentimes? Sometimes ISPs require this to swap
between different hardware.

Also, try it without using the wireless bit for now, get it working
with a plain ethernet cable from PC to router, then try re-enabling
wireless to fix any problems there.
--
Mark McIntyre

Interesing/annoying - I've noticed that the connection via the ethernet
cable is never very good. When I'm connected this way for the belkin
setup I can connect to the Internet. Now I don't know if it's a fault
with my new laptop or possibly the cable.

If the ethernet cable never allowed me to connect to the internet,
might this be the route of the problem. I keep getting the limited/no
connection warning with the ethernet cable. I've tried plugging it into
all four of the ethernet ports on the modem/router and the same with
all.

Peter

Mark McIntyre wrote:

> On 11 Dec 2006 13:45:08 -0800, in alt.internet.wireless , "peter"
> <peter.jennifer@gmail.com> wrote:
>
> >I rang up Belkin (they were very helpful!). On the setup screen they
> >were surprised that there was no connection to the Internet. This is a
> >similar problem that I had from Wireless Network Utility screen. But
> >how can this be if I can switch the cables over and connect via a USB
> >modem in about 1 minute?
>
>
> Whoa - this works if you plug hte USB modem directly into the PC, but
> doesn't work if you plug the router into the PC? Did you power
> _everything_ off betweentimes? Sometimes ISPs require this to swap
> between different hardware.
>
> Also, try it without using the wireless bit for now, get it working
> with a plain ethernet cable from PC to router, then try re-enabling
> wireless to fix any problems there.
> --
> Mark McIntyre

"rieker" <rieker5.nospam.ever@google.com> wrote in message
news:bYadncQraqz8ReDYnZ2dnUVZ_silnZ2d@adelphia.com ...

> No...you must register your 'new' modem with your isp. You cannot just
buy
> a dsl or cable modem and take it home and hook it up. (only on dialup can
> you do that) Some isp's (in the US) have a web page where users can
change
> their broadband modems, but it is still a special event.

Peter,

Is this a cable connection or phone line/ADSL?

If it's a cable modem then see rieker's comments.

If it's an ADSL modem then you won't normally need to register it but you
will need to make sure a) your line is broadband enabled and b) you have
filters fitted to the phone sockets.

"peter" <peter.jennifer@gmail.com> wrote in message
news:1165874813.083835.238770@f1g2000cwa.googlegro ups.com...
> I've been trying to set up the modem/router by typing in the username,
> password etc onto the setup screen that the belkin has.

Ok so your computer can talk to the router ok but the router can't talk to
your ISP.

Fire up that config menu again in the router an look to see if the router
has managed to get a WAN IP address from the ISP. If not it will probably
have a default WAN IP address listed in the manual. If it's not getting a
valid IP address (ask your ISP) check the router is set to get a Dynamic WAN
IP address.

Most modems/routers have a status page that reports on the condition of the
connection with the ISP fire that up and see what it says.

Double check all the talktalk settings that you have to set in the router.
I've been caught out in the past by the difference between the user name and
the account name with my ISP. Try getting the data from the status pages in
your old USB modem.

Double check any settings that refer to a "proxy" in the router. While you
are at it do the same for IE -> tools -> Internet Options -> connections ->
LAN settings - proxy server

Trying to do this but the ethernet connection now seems very bad. When
I plug it in I get "limited/no connection". I've tried all four ports.
Tried another ethernet cable and the same result. Looks like there is a
problem with the ethernet port on the router or the laptop? Is there
anyway to find out which if any is faulty??

Peter

CWatters wrote:

> "peter" <peter.jennifer@gmail.com> wrote in message
> news:1165874813.083835.238770@f1g2000cwa.googlegro ups.com...
> > I've been trying to set up the modem/router by typing in the username,
> > password etc onto the setup screen that the belkin has.
>
> Ok so your computer can talk to the router ok but the router can't talk to
> your ISP.
>
> Fire up that config menu again in the router an look to see if the router
> has managed to get a WAN IP address from the ISP. If not it will probably
> have a default WAN IP address listed in the manual. If it's not getting a
> valid IP address (ask your ISP) check the router is set to get a Dynamic WAN
> IP address.
>
> Most modems/routers have a status page that reports on the condition of the
> connection with the ISP fire that up and see what it says.
>
> Double check all the talktalk settings that you have to set in the router.
> I've been caught out in the past by the difference between the user name and
> the account name with my ISP. Try getting the data from the status pages in
> your old USB modem.
>
> Double check any settings that refer to a "proxy" in the router. While you
> are at it do the same for IE -> tools -> Internet Options -> connections ->
> LAN settings - proxy server

On 11 Dec 2006 15:11:23 -0800, in alt.internet.wireless , "peter"
<peter.jennifer@gmail.com> wrote:

>If the ethernet cable never allowed me to connect to the internet,
>might this be the route of the problem. I keep getting the limited/no
>connection warning with the ethernet cable. I've tried plugging it into
>all four of the ethernet ports on the modem/router and the same with
>all.

If you are getting this with your ethernet cable, then either it or
your router is broken. Try a new cable.
--
Mark McIntyre

peter wrote:
> I've posted various messages on this group and people have been very
> helpful, but still I can't get connected. A resume of the situation:
>
> a) I have a laptop with XP home.
> b) I am in the UK and connected to talktalk broadband
> c) I bought a Belkin modem/router
> d) Tried to make connection with external netgear USB network adaptor
> (I had one lying around), but no luck!
> e) With same adaptor could connect to my neighbours wireless router
> (perhaps they have a netgear router?)
> f) Went and bought a belkin network adaptor thinking belkin goes with
> belkin and..still no luck.
> g) Cried
>
> There is a Belkin Wireless Network Utility that shows a good connection
> between the router and the laptop, but no connection between the router
> and the Internet. But if I use the old usb modem I connect fine to my
> broadband connection. If tried with and without firewall and still no
> luck.
>
> Any ideas?

I would suggest going back to the start and working forward, this will
allow you to see what the exact problem is. Also, aim to get a working
internet connection via wire first before progressing to wireless.

Here's what I would do:

1) Completely reset the belkin router to factory settings (usually this
involves inserting a paperclip in a hole at the back for 30 seconds).

2) Check the network settings for the wired connection on your laptop.
Ensure that the connection is set for an automatically allocated IP
address / gateway address / DNS address. Ensure the connection is set
to show status when connected.

3) Connect power and phone cables to the router. Then connect a
straight-through Cat-5 cable between the laptop and the router. Wait
for the lights on the outer to settle down. There should be a DSL or
ADSL light, and this show show a solid light (not flashing). The router
should also show a light for the port (1-4) you connected to; the
laptop should show a "double-screen" icon on the system tray for the
network connection (opposite end of the taskbar from the start button).

4) Double-click the double-screen icon on the laptop and you should get
a popup dialogue with two tabs "General" and "Support". Click the
"Support" tab and check the IP address. If it starts with 169 then you
do not have a good connection to the router, and either the router or
the cable are suspect. If the IP address is something else (normally
192.168.x.x) then we can proceed to the next stage.

5) Below the IP address, check the "Default gateway" address. Open
Internet Explorer and type that address into the address bar. THis
should bring up the router control panel (you may need to log in). Go
to the WAN / ADSL settings page, and enter your user-name and password;
for TalkTalk the user-name is normally
<your-phone-number>@talktalk.net, the password is usually an eight or
ten character alternating alpha-numeric string. Ensure that you type
these exactly as shown including the @talktalk.net part. If you are
using a TalkTalk supplied password, the normally the alpha characters
are lower-case. If it's your own password, then you will need to ensure
that the case is correct. Dont change any other settings. Click Apply
or Save Settings or whatever is shown.

6) Wait two minutes and you should now be connected to the internet. If
not, then either the user-name/password are wrong, or the router is
faulty, or the connection from the router to the phone is faulty. To
check the latter if necessary, change the filter for a different one.

Try the above and post back with the results, and we should be able to
get to the bottom of this. If the above works, then we should be able
to wrap up the wireless part pretty quickly.

If you are posting back, the exact model number of the router would be
useful.

--
WH

Thanks for the exhaustive list.

Everything works fine until no.6. So it must be the modem/router
(BelkinF5D7632-4). I've used two different ethernet cables and tried
all four ethernet ports on the Belkin.

Weird thing is that the network card (Belkin also) detects the Belkin
modem/router just fine and tells me that I have an excellent
connection. I've disabled the firewall but still doesn't help.

Peter

William wrote:

> peter wrote:
> > I've posted various messages on this group and people have been very
> > helpful, but still I can't get connected. A resume of the situation:
> >
> > a) I have a laptop with XP home.
> > b) I am in the UK and connected to talktalk broadband
> > c) I bought a Belkin modem/router
> > d) Tried to make connection with external netgear USB network adaptor
> > (I had one lying around), but no luck!
> > e) With same adaptor could connect to my neighbours wireless router
> > (perhaps they have a netgear router?)
> > f) Went and bought a belkin network adaptor thinking belkin goes with
> > belkin and..still no luck.
> > g) Cried
> >
> > There is a Belkin Wireless Network Utility that shows a good connection
> > between the router and the laptop, but no connection between the router
> > and the Internet. But if I use the old usb modem I connect fine to my
> > broadband connection. If tried with and without firewall and still no
> > luck.
> >
> > Any ideas?
>
> I would suggest going back to the start and working forward, this will
> allow you to see what the exact problem is. Also, aim to get a working
> internet connection via wire first before progressing to wireless.
>
> Here's what I would do:
>
> 1) Completely reset the belkin router to factory settings (usually this
> involves inserting a paperclip in a hole at the back for 30 seconds).
>
> 2) Check the network settings for the wired connection on your laptop.
> Ensure that the connection is set for an automatically allocated IP
> address / gateway address / DNS address. Ensure the connection is set
> to show status when connected.
>
> 3) Connect power and phone cables to the router. Then connect a
> straight-through Cat-5 cable between the laptop and the router. Wait
> for the lights on the outer to settle down. There should be a DSL or
> ADSL light, and this show show a solid light (not flashing). The router
> should also show a light for the port (1-4) you connected to; the
> laptop should show a "double-screen" icon on the system tray for the
> network connection (opposite end of the taskbar from the start button).
>
> 4) Double-click the double-screen icon on the laptop and you should get
> a popup dialogue with two tabs "General" and "Support". Click the
> "Support" tab and check the IP address. If it starts with 169 then you
> do not have a good connection to the router, and either the router or
> the cable are suspect. If the IP address is something else (normally
> 192.168.x.x) then we can proceed to the next stage.
>
> 5) Below the IP address, check the "Default gateway" address. Open
> Internet Explorer and type that address into the address bar. THis
> should bring up the router control panel (you may need to log in). Go
> to the WAN / ADSL settings page, and enter your user-name and password;
> for TalkTalk the user-name is normally
> <your-phone-number>@talktalk.net, the password is usually an eight or
> ten character alternating alpha-numeric string. Ensure that you type
> these exactly as shown including the @talktalk.net part. If you are
> using a TalkTalk supplied password, the normally the alpha characters
> are lower-case. If it's your own password, then you will need to ensure
> that the case is correct. Dont change any other settings. Click Apply
> or Save Settings or whatever is shown.
>
> 6) Wait two minutes and you should now be connected to the internet. If
> not, then either the user-name/password are wrong, or the router is
> faulty, or the connection from the router to the phone is faulty. To
> check the latter if necessary, change the filter for a different one.
>
> Try the above and post back with the results, and we should be able to
> get to the bottom of this. If the above works, then we should be able
> to wrap up the wireless part pretty quickly.
>
> If you are posting back, the exact model number of the router would be
> useful.
>
> --
> WH

"peter" <peter.jennifer@gmail.com> wrote in message
news:1166008752.124728.70340@79g2000cws.googlegrou ps.com...
> Thanks for the exhaustive list.
>
> Everything works fine until no.6. So it must be the modem/router
> (BelkinF5D7632-4). I've used two different ethernet cables and tried
> all four ethernet ports on the Belkin.
>
> Weird thing is that the network card (Belkin also) detects the Belkin
> modem/router just fine and tells me that I have an excellent
> connection. I've disabled the firewall but still doesn't help.
>
> Peter

is this your router ?
http://catalog.belkin.com/IWCatProdu...duct_Id=252506

BTW - do you have the UK version or another version ?
http://www.belkin.com/support/download.asp?cid=6

This is an ADSL device.
Therefore, you should have an ADSL physical line installed at your location ?
is that correct ?
Does it look like a normal telephone jack on the wall - ?

That jack should then have a filter/splitter installed,
and a RJ11 cable should then go from the wall jack to the modem/router
and connect to the WAN port - not any of the Ethernet ports.
Look at the quick install guide -

wall jack ---> splitter/filter ---> RJ11 cable ---> modem/router (WAN)
connection

here's the manual -
<http://www.belkin.com/support/downlo...&download=1611
>

Perhaps worth googling for "limited or no connection"...

http://www.google.com/search?hl=en&q...=Google+Search

This thread has a load of suggestions - it could take a month to try them
all!

http://www.sitepoint.com/forums/show...=193013&page=3

The only one I wouldn't try is enabling ICS. Thats likely to cause more
problems.

It's not clear if the problem is due to your computer loosing the IP
allocated by the DHCP server in the router OR of the router is loosing the
IP address allocated by your ISP. It might be looking in the event logs to
see if there are any errors in there that give a glue. Otherwise try forcing
your PC to use a static IP to see if that helps.

If all else fails.... buy the T-Shirt...

http://www.geeklabel.com/show_produc...duct_id=100020

"peter" <peter.jennifer@gmail.com> wrote in message
news:1166008752.124728.70340@79g2000cws.googlegrou ps.com...
> Thanks for the exhaustive list.
>
> Everything works fine until no.6. So it must be the modem/router
> (BelkinF5D7632-4). I've used two different ethernet cables and tried
> all four ethernet ports on the Belkin.
>

HUH ?
You must not confuse using the Ethernet ports with the DSL port.

ISP/DSL ---> telephone wall jack ---> filter/splitter ---> RJ11 cable ---> WAN
port

4-ports on Ethernet router ---> PC direct connection

SO -
There are TWO, actually THREE different "worlds" in your case....

#1 - getting a direct Ethernet connection between a PC and the router.
You should be able to see the router, connect to it, get a DHCP address,
and browse the router internal menus.....
that's all (at this time) - no Internet access

#2 - geting a wireless connection to the router.
All the same stuff as #1 - but again - no Internet access yet

#3 - lastly - physically connect the router to the DSL telephone line.
The LEDs should indicate whether you have a good physical connection.
Next, is the "logical DSL connection".
In other words, once you can see that the DSL line is being "seen"
by the router, then the router itself has to "login" to the DSL authentication
server.
This is done by the router itself - NOT any PC - the router is acting like a PC.
This is all defined within the router setup menus....
The physical type of connection (DSL), and the login information.
You should then be able to see the status within the router as "connected".

that's just the setup that I have. wall socket goes to filter/spliter
goes to (thin cable) goes to belkin router/modem goes to yellow
(?ethernet) cable goes to pc. And all this is to setup the modem/router
right? But doesn't the fact that my network card can receive the signal
well mean that I have done this all properly and the problem should be:

If there is a signal that is being received, what do I have to do to
get IE to accept it and therefore let me use the Internet?

Peter

P.Schuman wrote:

> "peter" <peter.jennifer@gmail.com> wrote in message
> news:1166008752.124728.70340@79g2000cws.googlegrou ps.com...
> > Thanks for the exhaustive list.
> >
> > Everything works fine until no.6. So it must be the modem/router
> > (BelkinF5D7632-4). I've used two different ethernet cables and tried
> > all four ethernet ports on the Belkin.
> >
> > Weird thing is that the network card (Belkin also) detects the Belkin
> > modem/router just fine and tells me that I have an excellent
> > connection. I've disabled the firewall but still doesn't help.
> >
> > Peter
>
> is this your router ?
> http://catalog.belkin.com/IWCatProdu...duct_Id=252506
>
> BTW - do you have the UK version or another version ?
> http://www.belkin.com/support/download.asp?cid=6
>
> This is an ADSL device.
> Therefore, you should have an ADSL physical line installed at your location ?
> is that correct ?
> Does it look like a normal telephone jack on the wall - ?
>
> That jack should then have a filter/splitter installed,
> and a RJ11 cable should then go from the wall jack to the modem/router
> and connect to the WAN port - not any of the Ethernet ports.
> Look at the quick install guide -
>
> wall jack ---> splitter/filter ---> RJ11 cable ---> modem/router (WAN)
> connection

peter wrote:
> that's just the setup that I have. wall socket goes to filter/spliter
> goes to (thin cable) goes to belkin router/modem goes to yellow
> (?ethernet) cable goes to pc. And all this is to setup the modem/router
> right? But doesn't the fact that my network card can receive the signal
> well mean that I have done this all properly and the problem should be:

Peter, could I go back to my previous posting - you said that you had
tried my list of suggestions and that everything worked up to step 6.
I'm unclear what failed at step 6. Did you get a good connection or did
that fail?

If you are not getting a connection to the router then the
"double-screen" icon on the system tray will have either a small red X
or a small yellow triangle next to it, and you will also not be able to
open the router control panel. Is that what's happening? If so, try
switching off your firewall, and then "repair" the connection
(double-click two-screen icon, on "Support" tab, click "repair). Does
that achieve anything? What firewall are you using?

If you are getting a connection to the router, but not connecting from
the router to the internet, then the problem lies either with the
router settings or the physical cable connection. Check that the cable
from the routers ADSL socket, goes to a good phone filter (with no
intervening extension cable). Check that the ADSL light (second from
left) is showing solid green. If it is you have an ADSL connection; if
not, your phone cabling is faulty somewhere. Next check that the
Internet light (third from left) is showing solid green. If it is you
are connected to the internet and something else is stopping
communications (most likely the laptop firewall). If you have a solid
ADSL light, but a flashing Internet light, then your user credentials
are being rejected. Check that they match the standard pattern given in
my previous post.

If none of that helps, post back again with answers to the following
questions:

a) Does the "double-screen" icon have a red cross or yellow triangle
next to it?

b) If you double-click the double-screen icon, then click "Support",
what is the IP Address? What is the Default gateway?

c) Is the ADSL light on the router solid green or flashing?

d) Is the Intenet light solid green or flashing?

e) Does one of LAN lights on the router show solid green (first four
lights from the right)?

f) Click "Start" > "Run". In the popup box type CMD then click OK. In
the resultant DOS windows, type "ping www.bbc.co.uk" (without the
quotes) then press ENTER/RETURN. What is the resultant message?

g) Are you using a separate firewall or "Internet Security" product? If
so what is it? What is your anti-virus product?

If you can post back with those answers, we will be very close to a
solution.

Good luck.

--
WH

peter wrote:

> I've posted various messages on this group and people have been very
> helpful, but still I can't get connected. A resume of the situation:
>
> a) I have a laptop with XP home.
> b) I am in the UK and connected to talktalk broadband
> c) I bought a Belkin modem/router
> d) Tried to make connection with external netgear USB network adaptor
> (I had one lying around), but no luck!
> e) With same adaptor could connect to my neighbours wireless router
> (perhaps they have a netgear router?)
> f) Went and bought a belkin network adaptor thinking belkin goes with
> belkin and..still no luck.
> g) Cried
>
> There is a Belkin Wireless Network Utility that shows a good connection
> between the router and the laptop, but no connection between the router
> and the Internet. But if I use the old usb modem I connect fine to my
> broadband connection. If tried with and without firewall and still no
> luck.
>
> Any ideas?
>
> Peter
>
Hi,
Konws how to use ping command? It'll help narrow down the problem.

"peter" <peter.jennifer@gmail.com> wrote in message
news:1166050975.392823.71110@73g2000cwn.googlegrou ps.com...
> that's just the setup that I have. wall socket goes to filter/spliter
> goes to (thin cable) goes to belkin router/modem goes to yellow
> (?ethernet) cable goes to pc. And all this is to setup the modem/router
> right? But doesn't the fact that my network card can receive the signal
> well mean that I have done this all properly and the problem should be:
>
> If there is a signal that is being received, what do I have to do to
> get IE to accept it and therefore let me use the Internet?
>
> Peter
>
ok -
you are tending to mix several thoughts into a single sentence
which is really making it really hard for everyone trying to help you !

simple and short descriptions -

wall socket --> splitter filter --> yellow cable --> router/modem DSL jack
is this correct ? yes or no
BTW - the yellow cable is NOT an Ethernet cable
unless it has EIGHT pins at both ends ! So quit calling everything Ethernet.

What do you have connected to the four LAN Ethernet ports on the router ?
are you directly connected to your PC ? with an 8-pin Ethernet cable ?
yes or no

Does your PC get an IP address ?
yes or no - what is it ?

Can you browse the router setup screens ?
yes or no

What are ALL the LEDs showing on the router ?

Do you understand that the router has to "login" to the DSL provider,
and that information must be configured/defined within the router setup screens
using your browser merely as a tool ?

Sometimes Internet Explorer is trying to connect by modem and is
ignoring the LAN.
These steps should make sure IE is looking for a LAN connection.

With IE open, check it's connection settings:
menu; "Tools">"Internet Options>"Connections" Tab

Make sure "Never Dial a Connection" is checked. Better yet, if it's not
a problem, remove any dial-up connections from the list.
Open "LAN settings" and select "Automatically Detect Settings"

Just a remote possiblity here since you already could connect to you
router's setup page:


Steve

Yes this is the Belkin that I have. I have an ADSL line (that looks
like a regular phone socket). I have a splitter/filter that goes into
the wall socket and two lines come out. One goes to the phone and one
to the Belkin. At present I'm having to use my external USB modem and
so the line that should go to the Belkin is in fact going to the USB
modem.

Peter

P.Schuman wrote:

> "peter" <peter.jennifer@gmail.com> wrote in message
> news:1166008752.124728.70340@79g2000cws.googlegrou ps.com...
> > Thanks for the exhaustive list.
> >
> > Everything works fine until no.6. So it must be the modem/router
> > (BelkinF5D7632-4). I've used two different ethernet cables and tried
> > all four ethernet ports on the Belkin.
> >
> > Weird thing is that the network card (Belkin also) detects the Belkin
> > modem/router just fine and tells me that I have an excellent
> > connection. I've disabled the firewall but still doesn't help.
> >
> > Peter
>
> is this your router ?
> http://catalog.belkin.com/IWCatProdu...duct_Id=252506
>
> BTW - do you have the UK version or another version ?
> http://www.belkin.com/support/download.asp?cid=6
>
> This is an ADSL device.
> Therefore, you should have an ADSL physical line installed at your location ?
> is that correct ?
> Does it look like a normal telephone jack on the wall - ?
>
> That jack should then have a filter/splitter installed,
> and a RJ11 cable should then go from the wall jack to the modem/router
> and connect to the WAN port - not any of the Ethernet ports.
> Look at the quick install guide -
>
> wall jack ---> splitter/filter ---> RJ11 cable ---> modem/router (WAN)
> connection

yep have the manual on the disk that came with the belkin
P.Schuman wrote:

> here's the manual -
> <http://www.belkin.com/support/downlo...&download=1611
> >

a) Double screen icon does not have red cross or yellow triangle.
b) Support is slightly different from the default address. Default is
192.168.2.1 support is 192.168.2.3
c) ADSL light is green
d) At first I thought that it was green, but it was just the bulb from
the ADSL light next to it. It is unlit.
e) LAN is green
f) Could not find www.bbc.co.uk. Asks to check address
g) Have disabled windows firewall. Am using AVG virus checker

Cheers
Peter

William wrote:

> peter wrote:
> > that's just the setup that I have. wall socket goes to filter/spliter
> > goes to (thin cable) goes to belkin router/modem goes to yellow
> > (?ethernet) cable goes to pc. And all this is to setup the modem/router
> > right? But doesn't the fact that my network card can receive the signal
> > well mean that I have done this all properly and the problem should be:
>
> Peter, could I go back to my previous posting - you said that you had
> tried my list of suggestions and that everything worked up to step 6.
> I'm unclear what failed at step 6. Did you get a good connection or did
> that fail?
>
> If you are not getting a connection to the router then the
> "double-screen" icon on the system tray will have either a small red X
> or a small yellow triangle next to it, and you will also not be able to
> open the router control panel. Is that what's happening? If so, try
> switching off your firewall, and then "repair" the connection
> (double-click two-screen icon, on "Support" tab, click "repair). Does
> that achieve anything? What firewall are you using?
>
> If you are getting a connection to the router, but not connecting from
> the router to the internet, then the problem lies either with the
> router settings or the physical cable connection. Check that the cable
> from the routers ADSL socket, goes to a good phone filter (with no
> intervening extension cable). Check that the ADSL light (second from
> left) is showing solid green. If it is you have an ADSL connection; if
> not, your phone cabling is faulty somewhere. Next check that the
> Internet light (third from left) is showing solid green. If it is you
> are connected to the internet and something else is stopping
> communications (most likely the laptop firewall). If you have a solid
> ADSL light, but a flashing Internet light, then your user credentials
> are being rejected. Check that they match the standard pattern given in
> my previous post.
>
> If none of that helps, post back again with answers to the following
> questions:
>
> a) Does the "double-screen" icon have a red cross or yellow triangle
> next to it?
>
> b) If you double-click the double-screen icon, then click "Support",
> what is the IP Address? What is the Default gateway?
>
> c) Is the ADSL light on the router solid green or flashing?
>
> d) Is the Intenet light solid green or flashing?
>
> e) Does one of LAN lights on the router show solid green (first four
> lights from the right)?
>
> f) Click "Start" > "Run". In the popup box type CMD then click OK. In
> the resultant DOS windows, type "ping www.bbc.co.uk" (without the
> quotes) then press ENTER/RETURN. What is the resultant message?
>
> g) Are you using a separate firewall or "Internet Security" product? If
> so what is it? What is your anti-virus product?
>
> If you can post back with those answers, we will be very close to a
> solution.
>
> Good luck.
>
> --
> WH

On 13 Dec 2006 15:02:55 -0800, in alt.internet.wireless , "peter"
<peter.jennifer@gmail.com> wrote:

>that's just the setup that I have. wall socket goes to filter/spliter
>goes to (thin cable) goes to belkin router/modem goes to yellow
>(?ethernet) cable goes to pc. And all this is to setup the modem/router
>right? But doesn't the fact that my network card can receive the signal
>well mean that I have done this all properly

This foesn't follow.
Your PC will show a signal if its connected to the router. It doesn't
matter if you have the router connected to the internet or not, your
PC will still show a connection. It only knows its connected to the
router.

> and the problem should be:
>
>If there is a signal that is being received, what do I have to do to
>get IE to accept it and therefore let me use the Internet?

The problem is with your router or connedction to the wall socket, or
possibly with the connection from there to your ISP.

Since this doesn't work even with a wired connection,. this is
probably the wrong group to continue the discussion. I suggest you
talk to your ISP to check your line is ok, and hten ask in a home
networking group.
--
Mark McIntyre