Failed upgrade of firmware

Hi all,

Does anyone have some experience on how to deal with
a failed firmware upgrade on a HP Procurve 420?

:-(

--
http://www.boosten.org

Mail: peter at boosten dot org

Peter Boosten wrote:
> Hi all,
>
> Does anyone have some experience on how to deal with
> a failed firmware upgrade on a HP Procurve 420?
>
> :-(
>
Which version firmware were you upgrading to? I thought the "Default
Application Image" was supposed to run on "boot up" if the "Primary
Image" was corrupted and this should allow you to re-install the firmware.

"The access point stores two software files in its flash memory. One
has a file name such as hp420-2100.bin, which is the current version of
software the access point runs. The current software file is overwritten
when new software is downloaded to the access point. The other software
file, called dflt-img.bin, contains a default version of the access
point software that is used if the current software file is deleted or
fails. The dflt-img.bin file cannot be deleted from the system or
overwritten."
ftp://ftp.hp.com/pub/networking/soft...7-59906007.pdf

You may find something of use here:-
http://www.hp.com/rnd/training/techn...reg_R1002_USEN

kev <invalid@invalid.invalid> wrote:
> Peter Boosten wrote:
>> Hi all,
>>
>> Does anyone have some experience on how to deal with
>> a failed firmware upgrade on a HP Procurve 420?
>>
>> :-(
>>
> Which version firmware were you upgrading to? I thought the "Default
> Application Image" was supposed to run on "boot up" if the "Primary
> Image" was corrupted and this should allow you to re-install the firmware.
>
> "The access point stores two software files in its flash memory. One
> has a file name such as hp420-2100.bin, which is the current version of
> software the access point runs. The current software file is overwritten
> when new software is downloaded to the access point. The other software
> file, called dflt-img.bin, contains a default version of the access
> point software that is used if the current software file is deleted or
> fails. The dflt-img.bin file cannot be deleted from the system or
> overwritten."
> ftp://ftp.hp.com/pub/networking/soft...7-59906007.pdf
>
> You may find something of use here:-
> http://www.hp.com/rnd/training/techn...reg_R1002_USEN

Kev,

Thanks for your answer. I tried to upgrade to hp420-221.bin (latest), did not
touch the boot software (3.0.6). The thing is that neither the console port,
nor the reset button seem to function. It get's an IP address however (the
one I assigned to it), I can ping it. The only open port is 80, but any
attempt to connect (either by browser or by telnet) times out.

tftp upload went smooth, answered 'no' to use default settings, did a 'dir'
and then reset board. After that 'nada' (have done firmware upgrades before,
without any trouble).

Any ideas?

TIA

Peter

--
http://www.boosten.org

Mail: peter at boosten dot org

Peter Boosten <nobody@nowhere.invalid> wrote:
> Hi all,
>
> Does anyone have some experience on how to deal with
> a failed firmware upgrade on a HP Procurve 420?
>
> :-(
>

For the record: this is the answer I received from HP:

<quote>
The device should be accessable and up/downgradeable in factory defaults
state.
If a reset to factory defaults doesn't work then there are no other options
then to call your local support and have the product replaced.
</quote>


Kind regards,

Peter
--
http://www.boosten.org

Mail: peter at boosten dot org

Peter Boosten wrote:
> Peter Boosten <nobody@nowhere.invalid> wrote:
>> Hi all,
>>
>> Does anyone have some experience on how to deal with
>> a failed firmware upgrade on a HP Procurve 420?
>>
>> :-(
>>
>
> For the record: this is the answer I received from HP:
>
> <quote>
> The device should be accessable and up/downgradeable in factory defaults
> state.
> If a reset to factory defaults doesn't work then there are no other options
> then to call your local support and have the product replaced.
> </quote>
>
>
> Kind regards,
>
> Peter
Have been away this weekend so didn't respond sooner.
That response was what was quoted in the Q&A sheet in the 420 training
doc. That was in the 16MB file on the web page I referred to.
http://www.hp.com/rnd/training/techn...reg_R1002_USEN

kev <invalid@invalid.invalid> wrote:
> Peter Boosten wrote:
>> Peter Boosten <nobody@nowhere.invalid> wrote:
>>> Hi all,
>>>
>>> Does anyone have some experience on how to deal with
>>> a failed firmware upgrade on a HP Procurve 420?
>>>
>>> :-(
>>>
>>
>> For the record: this is the answer I received from HP:
>>
>> <quote>
>> The device should be accessable and up/downgradeable in factory defaults
>> state.
>> If a reset to factory defaults doesn't work then there are no other options
>> then to call your local support and have the product replaced.
>> </quote>
>>
>>
>> Kind regards,
>>
>> Peter
> Have been away this weekend so didn't respond sooner.
> That response was what was quoted in the Q&A sheet in the 420 training
> doc. That was in the 16MB file on the web page I referred to.
> http://www.hp.com/rnd/training/techn...reg_R1002_USEN
>

Ow, oke, hadn't had time to look at it, yet (but I suppose it isn't
necessary anyway).

Thanks,

Peter

--
http://www.boosten.org

Mail: peter at boosten dot org