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  #1 (permalink)  
Old 03-06-2007, 12:22 PM
sdajacks@hotmail.com
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Posts: n/a
Default Lose wireless connection only when transferring large files

I've had a look through several wireless groups but some previous
topics only touched upon the issue I have without coming to a
solution.

I have set up a wireless network that includes 1 desktop, 1 laptop and
1 router that connect to the Internet via a cable modem. The desktop
and laptop have XP Pro SP2 with all the updates, can see each other on
the network and are both set up for file/print sharing.

The router is a Sitecom router and has ports for ethernet connections
and accepts wireless as well. On the router I have set the following:
- WEP 128bit encryption
- MAC filtering for both wireless network cards
- DHCP enabled
- Firewall enabled but I have put in no settings.


The Internet connection is fine from either the desktop or the laptop
and I can upload/download large files directly through the Internet
connection. I can also transfer small files (only a few meg) between
the laptop and desktop that are local on the network. The files I try
to copy are set as being shared.

The problem arises when I try to transfer larger files between the
laptop and desktop. I start the copy from the destination PC in
"Windows Explorer > Network Neighbourhood", find the other PC on the
same workgroup, find and select the files to copy and then paste them
locally back on the destination PC. The transfer goes ok to start with
and then after a minute or so I lose the wireless connection
completely on the destination PC and I get an error in Windows
Explorer saying that the folder location on the PC with the source
files cannot be found. I check my wireless connection (using the Intel
wireless pro s/w) and find that the PC is not connected to any
wireless connection at all. I then have to refresh the wireless
connection list and then reconnect. I sometimes cannot find my network
and have to reboot to get it back up and running again.

Are there any tools/techniques that I can use or go through that can
see why I keep losing the wireless connection only when transfferring
large files?


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  #2 (permalink)  
Old 03-06-2007, 02:35 PM
John Navas
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Posts: n/a
Default Re: Lose wireless connection only when transferring large files

On 6 Mar 2007 05:22:01 -0800, sdajacks@hotmail.com wrote in
<1173187321.661221.97100@t69g2000cwt.googlegroups. com>:

>I've had a look through several wireless groups but some previous
>topics only touched upon the issue I have without coming to a
>solution.
>
>I have set up a wireless network that includes 1 desktop, 1 laptop and
>1 router that connect to the Internet via a cable modem. The desktop
>and laptop have XP Pro SP2 with all the updates, can see each other on
>the network and are both set up for file/print sharing.
>
>The router is a Sitecom router and has ports for ethernet connections
>and accepts wireless as well. On the router I have set the following:
>- WEP 128bit encryption


Bad idea. WEP isn't secure. Use WPA instead.

>- MAC filtering for both wireless network cards


Bad idea. Too easily spoofed to be of any value, and can cause problems
for you.

>- DHCP enabled
>- Firewall enabled but I have put in no settings.


OK.

>The Internet connection is fine from either the desktop or the laptop
>and I can upload/download large files directly through the Internet
>connection. I can also transfer small files (only a few meg) between
>the laptop and desktop that are local on the network. The files I try
>to copy are set as being shared.
>
>The problem arises when I try to transfer larger files between the
>laptop and desktop. I start the copy from the destination PC in
>"Windows Explorer > Network Neighbourhood", find the other PC on the
>same workgroup, find and select the files to copy and then paste them
>locally back on the destination PC. The transfer goes ok to start with
>and then after a minute or so I lose the wireless connection
>completely on the destination PC and I get an error in Windows
>Explorer saying that the folder location on the PC with the source
>files cannot be found. I check my wireless connection (using the Intel
>wireless pro s/w) and find that the PC is not connected to any
>wireless connection at all. I then have to refresh the wireless
>connection list and then reconnect. I sometimes cannot find my network
>and have to reboot to get it back up and running again.


The likely problem is poor wireless signal and/or interference. (See
wikis below for possible sources of interference.) Have you tried
different wireless channels (1, 6, 11)? Have you tried bringing the
wireless machine(s) closer to your wireless access point?

>Are there any tools/techniques that I can use or go through that can
>see why I keep losing the wireless connection only when transfferring
>large files?


The larger files are probably just making your wireless more vulnerable
to problems. See my suggestions above, and lots of other useful info in
the wikis below.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

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  #3 (permalink)  
Old 03-06-2007, 02:48 PM
Danny Kile
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Posts: n/a
Default Re: Lose wireless connection only when transferring large files

sdajacks@hotmail.com wrote:
> I've had a look through several wireless groups but some previous
> topics only touched upon the issue I have without coming to a
> solution.
>
> I have set up a wireless network that includes 1 desktop, 1 laptop and
> 1 router that connect to the Internet via a cable modem. The desktop
> and laptop have XP Pro SP2 with all the updates, can see each other on
> the network and are both set up for file/print sharing.
>
> The router is a Sitecom router and has ports for ethernet connections
> and accepts wireless as well. On the router I have set the following:
> - WEP 128bit encryption
> - MAC filtering for both wireless network cards
> - DHCP enabled
> - Firewall enabled but I have put in no settings.
>
>
> The Internet connection is fine from either the desktop or the laptop
> and I can upload/download large files directly through the Internet
> connection. I can also transfer small files (only a few meg) between
> the laptop and desktop that are local on the network. The files I try
> to copy are set as being shared.
>
> The problem arises when I try to transfer larger files between the
> laptop and desktop. I start the copy from the destination PC in
> "Windows Explorer > Network Neighbourhood", find the other PC on the
> same workgroup, find and select the files to copy and then paste them
> locally back on the destination PC. The transfer goes ok to start with
> and then after a minute or so I lose the wireless connection
> completely on the destination PC and I get an error in Windows
> Explorer saying that the folder location on the PC with the source
> files cannot be found. I check my wireless connection (using the Intel
> wireless pro s/w) and find that the PC is not connected to any
> wireless connection at all. I then have to refresh the wireless
> connection list and then reconnect. I sometimes cannot find my network
> and have to reboot to get it back up and running again.
>
> Are there any tools/techniques that I can use or go through that can
> see why I keep losing the wireless connection only when transfferring
> large files?
>


I am not sure with the Sitecom Router, however the Linksys router as a
problem just like this that a upgraded firmware fix. You may want to try
to upgrade your firmware for your router.

Danny Kile,



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  #4 (permalink)  
Old 03-06-2007, 03:04 PM
sdajacks@hotmail.com
Guest
 
Posts: n/a
Default Re: Lose wireless connection only when transferring large files

Thanks for your thoughts on this.

To start with I'll try bring the PCs close to the router to see if its
a signal issue to start with.

There are a few firmware updates from Sitecom so I think I best read
up on those and be confident to complete this just in case I make a
change that completely stops any connection to the router.

Would having any encryption on the wireless connection cause any
problem with the file transfer? I need to read up on WPA to ensure it
is all compatiable with all my hardware. I am sure it all is but I
best get onto the manufacturers first and read the manuals.



On 6 Mar, 15:48, Danny Kile <kileda...@NOSPAMnetscape.net> wrote:
> sdaja...@hotmail.com wrote:
> > I've had a look through several wireless groups but some previous
> > topics only touched upon the issue I have without coming to a
> > solution.

>
> > I have set up a wireless network that includes 1 desktop, 1 laptop and
> > 1 router that connect to the Internet via a cable modem. The desktop
> > and laptop have XP Pro SP2 with all the updates, can see each other on
> > the network and are both set up for file/print sharing.

>
> > The router is a Sitecom router and has ports for ethernet connections
> > and accepts wireless as well. On the router I have set the following:
> > - WEP 128bit encryption
> > - MAC filtering for both wireless network cards
> > - DHCP enabled
> > - Firewall enabled but I have put in no settings.

>
> > The Internet connection is fine from either the desktop or the laptop
> > and I can upload/download large files directly through the Internet
> > connection. I can also transfer small files (only a few meg) between
> > the laptop and desktop that are local on the network. The files I try
> > to copy are set as being shared.

>
> > The problem arises when I try to transfer larger files between the
> > laptop and desktop. I start the copy from the destination PC in
> > "Windows Explorer > Network Neighbourhood", find the other PC on the
> > same workgroup, find and select the files to copy and then paste them
> > locally back on the destination PC. The transfer goes ok to start with
> > and then after a minute or so I lose the wireless connection
> > completely on the destination PC and I get an error in Windows
> > Explorer saying that the folder location on the PC with the source
> > files cannot be found. I check my wireless connection (using the Intel
> > wireless pro s/w) and find that the PC is not connected to any
> > wireless connection at all. I then have to refresh the wireless
> > connection list and then reconnect. I sometimes cannot find my network
> > and have to reboot to get it back up and running again.

>
> > Are there any tools/techniques that I can use or go through that can
> > see why I keep losing the wireless connection only when transfferring
> > large files?

>
> I am not sure with the Sitecom Router, however the Linksys router as a
> problem just like this that a upgraded firmware fix. You may want to try
> to upgrade your firmware for your router.
>
> Danny Kile,- Hide quoted text -
>
> - Show quoted text -




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  #5 (permalink)  
Old 03-06-2007, 03:52 PM
John Navas
Guest
 
Posts: n/a
Default Re: Lose wireless connection only when transferring large files

On 6 Mar 2007 08:04:54 -0800, sdajacks@hotmail.com wrote in
<1173197093.942751.145580@v33g2000cwv.googlegroups .com>:

>Would having any encryption on the wireless connection cause any
>problem with the file transfer?


It shouldn't, but you could easily check to be sure by turning it off
temporarily.

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

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  #6 (permalink)  
Old 03-06-2007, 04:35 PM
Jeff Liebermann
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Posts: n/a
Default Re: Lose wireless connection only when transferring large files

sdajacks@hotmail.com hath wroth:

>The router is a Sitecom router and has ports for ethernet connections
>and accepts wireless as well.


Any particular model of Sitecom router? A URL pointing to the
manufacturer web pile would be useful. I'm not familiar with this
beast. Can I assume that you've checked for the latest firmware
updates?


> On the router I have set the following:
>- WEP 128bit encryption


Turn it off during testing. One less headache to deal with.

>- MAC filtering for both wireless network cards


Turn it off during testing. One less headache to deal with.

>- DHCP enabled
>- Firewall enabled but I have put in no settings.


Those are fine. Basically, run the router and wireless at the
defaults.

>The Internet connection is fine from either the desktop or the laptop
>and I can upload/download large files directly through the Internet
>connection.


Yes, but that has nothing to do with wireless to wired file transfers.
The router section and the internet could be dead or disconnected, and
there would be no effect on local LAN file transfers.

>I can also transfer small files (only a few meg) between
>the laptop and desktop that are local on the network. The files I try
>to copy are set as being shared.


You should not have to share specific files. Try sharing a directory
instead for testing. Everything in the directory should be able to be
copied in either direction. If you get a permissions error, work on
getting the Workgroup names identical, or use some other method of
testing (Iperf, see below).

>The problem arises when I try to transfer larger files between the
>laptop and desktop.


The problem arrises when you don't bother to secify how large is a
large file. What size files are you using for testing in megabloats.
Thanks to my recent experiments with DIVX, I consider anything over
the size of a CDROM (about 700MBytes) to be a large file. Your
perception may be different.

>I get an error in Windows
>Explorer saying that the folder location on the PC with the source
>files cannot be found.


That's the result of a wireless disconnect or signal loss. It happens
when the wireless error rate exceeds some secret level and the router
(or client) decides that it's hopeless to continue. It then tries to
re-establish the connection, but usually fails with a lousy signal. If
it succeeds, it often takes so long that your transfer will abort
before it can reconnect. In any case, do something to improve your
wireless signal like drag the laptop closer to the wireless router.

>I check my wireless connection (using the Intel
>wireless pro s/w)


Another missing number. Any particular Intel wireless card? Are you
using Proset 10.5.x ? If not, I suggest you update as 9.x had
problems and 10.1 had a security issue.
<http://www.intel.com/network/connectivity/products/wireless/proset/proset_software.htm>

>I sometimes cannot find my network
>and have to reboot to get it back up and running again.


That could be due to a weak wireless signal, interference from other
wi-fi systems, or problems with firmware in the router or client.

>Are there any tools/techniques that I can use or go through that can
>see why I keep losing the wireless connection only when transfferring
>large files?


Yes. Proset has a page full of signal strength and quality diagnostic
output. It also generates a log page showing the reason for a
disconnect. I don't have a machine with Proset 10.5.x installed
available to determine where it's buried. It's in the menu jumble
somewhere.

For testing, I suggest you do something a bit different using a
diagnostic tool.

Download and install IPerf on both the wired desktop and wireless
laptop.
<http://dast.nlanr.net/Projects/Iperf/>
<http://dast.nlanr.net/Projects/Iperf/iperfdocs_1.7.0.php>

If the desktop is connected via wireless, kindly disable the wireless
and run a CAT5 ethernet cable to the router. The desktop will be used
as the server part of IPerf. Disable any firewall or virus protection
if necessary.

Start with a wired connection from the laptop to the router. In other
words, no wireless and no internet involved. This will test how fast
the machines can run. A 100baseTX-FDX connection should do at least
70Mbits/sec and will often go to just less than 100Mbits/sec.

On the desktop, run:
IPCONFIG
to determine its IP address. Then run:
IPERF -s
to start the server.

On the laptop, run:
IPERF -c ip_address_of_server

You should see a speed result. We can get fancy with options,
bi-directional transfers, errors, and large files later. First, we
check the basic functions and performance.

Now, disconnect the CAT5 cable at the laptop and initiate a wireless
connection. It would be of interest to know the speed at which you
are connected as indicated by Proset. Use the same command line on
the laptop as before:
IPERF -c ip_address_of_server
What do you get for speed? If it's 25Mbits/sec, you're going as fast
as a 54Mbit/sec connection allows. That's considered normal and quite
good. If it's much much much less, you've got a lousy RF connection
or interference and need to do something at the RF level. If you
report your results, please make an effort to not confuse bits and
bytes.

We can also try some other tests:

Find a "large" file and run:
IPERF -c server_ip_address -F filename
In theory, the speed should be about the same with small or large
files. If there is any huge differences, then you'll need a 3rd
computer to determine if it's on the desktop or laptop.

Also, try it in both directions:
IPERF -c server_ip_address -r
I sometimes get large differences with broken ethernet switches and
rotten wiring.

I can't really guess what's causing your problem without numbers. It
could be literally anywhere. However, if there are any issues with
drivers, firmware, signal strength, or interference, this test will
show it.

Hint: Numbers, not descriptions please.

--
Jeff Liebermann jeffl@comix.santa-cruz.ca.us
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

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