Netgear WG311T problems

Hi,

I got a new WG311T wireless adatper card today, to go with the WGT624
wireless router.
I have had all sorts of problems getting it to install and connect properly,
but finally I seem to have a connection that is working.

I have found the following problems:


1. The Wireless assistant app does not seem to start correctly. I see it
running in task manager (wlancfg.exe), but no ICON in the sys tray nor the
user interface. I managed to see the UI once, and that was just after the
installation, and then I was getting exceptions and errors. Now I have
rebooted all I see is the little wireless network connection icon in the
systray, but cannot activate the Netgear assistant.

2. I can only seem to connect at 54Mbs. I have WPA-PSK enabled on the router
and card. The manual says not a lot about why this happens. My signal
strength is showing " very good" and shows between 3-5 bars on the
properties tab.

3. I looked on the netgear site for updated drivers. The version installed
from the CD appears to be 4.0.0.167, dated 10/02/2005. The latest non beta
version on the website seems to be 3.3, with the beta version reading 4.3.
The 4.3 version does not seem to work properly. I did the installation of
that but could not get the card connected to the router using it.

Can anyone shed some light on these issues?

Thanks,

Steve

SPG wrote:
> Hi,
>
> I got a new WG311T wireless adatper card today, to go with the WGT624
> wireless router.
> I have had all sorts of problems getting it to install and connect properly,
> but finally I seem to have a connection that is working.
>
> I have found the following problems:
>
Did you install the software and adapter *exactly* as instructed by the
manufacturer? I just purchased one last month and was successful, but I
followed the directions to the letter.


>
> 1. The Wireless assistant app does not seem to start correctly. I see it
> running in task manager (wlancfg.exe), but no ICON in the sys tray nor the
> user interface. I managed to see the UI once, and that was just after the
> installation, and then I was getting exceptions and errors. Now I have
> rebooted all I see is the little wireless network connection icon in the
> systray, but cannot activate the Netgear assistant.

Did it not put an icon on your desktop? You can always execute that
shortcut to get to the assistant.
>
> 2. I can only seem to connect at 54Mbs. I have WPA-PSK enabled on the router
> and card. The manual says not a lot about why this happens. My signal
> strength is showing " very good" and shows between 3-5 bars on the
> properties tab.

Have you got the 624 configured for 108 mbps? I understand that only
works on one specific channel.
>
> 3. I looked on the netgear site for updated drivers. The version installed
> from the CD appears to be 4.0.0.167, dated 10/02/2005. The latest non beta
> version on the website seems to be 3.3, with the beta version reading 4.3.
> The 4.3 version does not seem to work properly. I did the installation of
> that but could not get the card connected to the router using it.
>

Try installing the version that came with the CD, again. Uninstall the
adapter software. Open your desktop and remove the card. Install the new
software. When you get the message installation is complete, shut down
the computer and reinstall the card. When you boot up again the Windows
should locate the card, install the drivers and the Netgear assistant
should configure your device. Hope this works.

"optikl" <optikl@optikl.net> wrote in message
news:ssOdnec-ebF3N2zZnZ2dnUVZ_t6dnZ2d@comcast.com...
> SPG wrote:
>> Hi,
>>
>> I got a new WG311T wireless adatper card today, to go with the WGT624
>> wireless router.
>> I have had all sorts of problems getting it to install and connect
>> properly, but finally I seem to have a connection that is working.
>>
>> I have found the following problems:
>>
> Did you install the software and adapter *exactly* as instructed by the
> manufacturer? I just purchased one last month and was successful, but I
> followed the directions to the letter.
>
>
>>
>> 1. The Wireless assistant app does not seem to start correctly. I see it
>> running in task manager (wlancfg.exe), but no ICON in the sys tray nor
>> the user interface. I managed to see the UI once, and that was just after
>> the installation, and then I was getting exceptions and errors. Now I
>> have rebooted all I see is the little wireless network connection icon in
>> the systray, but cannot activate the Netgear assistant.
>
> Did it not put an icon on your desktop? You can always execute that
> shortcut to get to the assistant.
>>
>> 2. I can only seem to connect at 54Mbs. I have WPA-PSK enabled on the
>> router and card. The manual says not a lot about why this happens. My
>> signal strength is showing " very good" and shows between 3-5 bars on the
>> properties tab.
>
> Have you got the 624 configured for 108 mbps? I understand that only works
> on one specific channel.
>>
>> 3. I looked on the netgear site for updated drivers. The version
>> installed from the CD appears to be 4.0.0.167, dated 10/02/2005. The
>> latest non beta version on the website seems to be 3.3, with the beta
>> version reading 4.3. The 4.3 version does not seem to work properly. I
>> did the installation of that but could not get the card connected to the
>> router using it.
>>
>
> Try installing the version that came with the CD, again. Uninstall the
> adapter software. Open your desktop and remove the card. Install the new
> software. When you get the message installation is complete, shut down the
> computer and reinstall the card. When you boot up again the Windows should
> locate the card, install the drivers and the Netgear assistant should
> configure your device. Hope this works.
>
>

Hi,

Yes, I did follow the instructions to the letter.. Install the software,
then switch off and plug in card and then reboot.
I got the initial "DO you want netgear or WZC", and the region selection. I
got the initial screen for the set up using the netgear tool. but when I
restart the PC the util does not show an ICON in the systray, it just runs
as a process in taskmanager. If I start it from the link it just starts
another invisible process.

I went back to the version on the CD too, and the same.

Finally decided to use WZC, uninstalled the lot and then reinstalled but
selected windows WZC not netgear. Also, I have a TV sender that wirelessly
sends TV upstairs. That was interfering so I switched it off. WZC now
connects without a problem, but the netgear tool still will not run. Don't
care now as it is all working

Thanks

Steve

SPG wrote:

> Finally decided to use WZC, uninstalled the lot and then reinstalled but
> selected windows WZC not netgear. Also, I have a TV sender that wirelessly
> sends TV upstairs. That was interfering so I switched it off. WZC now
> connects without a problem, but the netgear tool still will not run. Don't
> care now as it is all working
>
It is normal that the Netgear utility will *not* run if you're using the
WZC.