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  #1 (permalink)  
Old 05-13-2007, 04:42 AM
Bytor
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Posts: n/a
Default Netgear WGR614v6 issue

I hope I have researched this issue long enough to justify a post here.
http://www.netgear.com/Products/Rout...rs/WGR614.aspx
This wireless router has 4 ports for non-wireless 100Mbps connections. All
pcs and laptops have WindowsXP w/SP2 and latest updates. I also have the
latest firmware and drivers on all machines.
I have a 10 Mbps cable internet connection 6that plugs into the router from
the cable modem. I have one PC plugged into the router on one of it's 4
additional ports. I can speed test my connection speed at approx. 9.6 Mbps
on anything plugged directly into the router.
I have one PC with a USB wireless adapter and three laptops (one Dell, one
compaq, and one HP/Compaq). All are WirelessG, all updated, ect. I have
tested with all the wireless devices and can only get about 4 Mbps,
regardless of the location (it is all in a 2 bedroom apartment). I always
test with all machines turned off except the one I am trying.


This implies that the bottleneck lies with the router or wireless in
general. Should I expect this much of a fall off in throughput? I use WPA
TKIP encryption for wireless devices.

If you have seen this issue before with this router, please let me know. If
it is to be expected, it would be dissapointing. I wonder if there is an
issue with the router. It functions normally other than this issue,

Thanks,,

Joe



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  #2 (permalink)  
Old 05-13-2007, 06:31 AM
Jeff Liebermann
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Posts: n/a
Default Re: Netgear WGR614v6 issue

"Bytor" <xxxxxxx@xxxxxxx.com> hath wroth:

>I hope I have researched this issue long enough to justify a post here.
>http://www.netgear.com/Products/Rout...rs/WGR614.aspx
>This wireless router has 4 ports for non-wireless 100Mbps connections. All
>pcs and laptops have WindowsXP w/SP2 and latest updates. I also have the
>latest firmware and drivers on all machines.


Are any of your unspecified model PC's and laptops using an 802.11b
only wireless device?

>I have a 10 Mbps cable internet connection 6that plugs into the router from
>the cable modem. I have one PC plugged into the router on one of it's 4
>additional ports. I can speed test my connection speed at approx. 9.6 Mbps
>on anything plugged directly into the router.


Since you didn't bother to explain how you're testing the speed, I'll
assume that you're using your ISP's online speed test. That's limited
by the speed of the cable modem. Looks like you're on Road Runner. It
doesn't matter how fast your wired or wireless connection is running,
the speed will be limited by the speed of the:
1. Cable ISP.
2. Cable modem.
3. Ethernet router section.
4. Wireless access point built into the router.
Your wired connection test only includes the first three, so any
slowdown in the wireless section will not appear.

The ethernet part of the router might limit the speed. See the chart
at:
<http://www.smallnetbuilder.com/component/option,com_chart/Itemid,189/>
Ooops. The WGR614 isn't listed or reviewed. Oh well.

So, you get to do your own benchmarking. Go unto:
<http://dast.nlanr.net/Projects/Iperf/>
and download IPerf 1.7. On one of your unspecified wired PC's, run
the IPerf as a server as:
iperf -s
On another PC or laptop, run it as a client with:
iperf -c ip_address_of_server
You should get the TCP speed. With a wired 100baseT-FDX connection,
you should get about 80-90Mbits/sec TCP thruput.

Now, replace the wired connection from the client PC or laptop with a
wireless connection and do the same test. If the client is fairly
close and you're getting a good solid 54Mbit/sec connection, you
should get about 25Mbits/sec thruput with one wireless link.

If you get the expected speeds, it's working as expected (duh...).

Now, take a walk with the laptop while running the test. As you get
farther away, record the approximate distance, connection speed, and
TCP thruput from IPerf. Extra credit for being organized and
generating a neat graph. The farther away you go, the slower it will
go.

At one point, you're going to hit 9Mbits/sec. That's the maximum
speed of your cable connection. Any farther away, and your wireless
connection is going to become a bottleneck for internet access.

>I have one PC with a USB wireless adapter and three laptops (one Dell, one
>compaq, and one HP/Compaq). All are WirelessG, all updated, ect.


That's nice. Any particular reason you don't want to disclose the
makers and model numbers of your hardware? Perhaps you don't want me
to suggest that you purchased garbage, the wrong hardware, don't have
the latest firmware, or that the product might have a known problem?

>I have
>tested with all the wireless devices and can only get about 4 Mbps,
>regardless of the location (it is all in a 2 bedroom apartment). I always
>test with all machines turned off except the one I am trying.


That means you're testing over the internet, using some unspecified
internet speed test, and possibly in the same or next bedroom (hard to
tell from your description). Obviously, something is wrong because
with a 54Mbit/sec connection in the same room, you should be getting
the full 9Mbits/sec from Road Runner, or 25Mbits/sec using IPerf.

4Mbits/sec sounds like you're stuck at 802.11b speeds. That's about
what you'll get with an 11Mbit/sec 802.11b connection on a bad day.
Wanna disclose your hardware?

>This implies that the bottleneck lies with the router or wireless in
>general. Should I expect this much of a fall off in throughput? I use WPA
>TKIP encryption for wireless devices.


Encryption has very little effect on thruput.

>If you have seen this issue before with this router, please let me know. If
>it is to be expected, it would be dissapointing. I wonder if there is an
>issue with the router. It functions normally other than this issue,


It might be the router. I use quite a few WGR614v6 routers for
non-critical home application. However, most of my customers are no
DSL which doesn't do much faster than 2.5Mbits/sec. No clue how they
work at faster speeds. My guess is that there's something odd with
your unspecified collection of client radios and computahs.

--
Jeff Liebermann jeffl@comix.santa-cruz.ca.us
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

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  #3 (permalink)  
Old 05-14-2007, 02:16 AM
Bytor
Guest
 
Posts: n/a
Default Re: Netgear WGR614v6 issue

You sure do read a lot into a simple post.

>" That's nice. Any particular reason you don't want to disclose the
> makers and model numbers of your hardware? Perhaps you don't want me
> to suggest that you purchased garbage, the wrong hardware, don't have
> the latest firmware, or that the product might have a known problem?"


Let me simplify.

I have a 10 Mbps cable connection. The cable modem is plugged into the
WRG614v6 router. I turn off all computer equipment to avoid interference
with the test and reset the router to factory defaults. I have a brand new
HP/ Compaq NC6400. If I plug it into a port on the router, I can "speed
test" to any of several online sites at 9.6 Mbps. (I live in Dallas and use
the "dfw.speakeasy.net" speed test"). No problem with internet/ethernet.
Enable wireless connection on the laptop and unplug from the router and
"speed test" drops to 4.4 Mbps, whether I am a few feet from the AP or in
the next room. The signal quality is "Excellent" at all times.
This same test has the same results with my Dell Inspiron 600M w/internal
wireless G, Compaq Evo with Wireless G card and Dell GX270 with Linksys
compact USB Wireless G adapter.

I either have a faulty AP in the WGR614v6 or that model cannot handle more
than 4.5Mbps an the wireless side. This is the information I was seeking.
I will likely only know by replacing the router/AP with one that is known to
function at 10Mbps or more. Though I hold an MCSE:Security, CCNA. CCA, and
COMPTia Security+ and am pretty familiar with general wireless networking, I
have never witnessed this particular issue before. I was hoping to hear,
"Oh yeah. that model of router blows over 4 Mbps" or something like that.

I do appreciate your efforts though, as well as further ideas.

Peace and Love from Texas,

Bytor




"Jeff Liebermann" <jeffl@comix.santa-cruz.ca.us> wrote in message
news:g2bd43lq34q2v0sag1mai8lraepbafnbt7@4ax.com...
> "Bytor" <xxxxxxx@xxxxxxx.com> hath wroth:
>
>>I hope I have researched this issue long enough to justify a post here.
>>http://www.netgear.com/Products/Rout...rs/WGR614.aspx
>>This wireless router has 4 ports for non-wireless 100Mbps connections.
>>All
>>pcs and laptops have WindowsXP w/SP2 and latest updates. I also have the
>>latest firmware and drivers on all machines.

>
> Are any of your unspecified model PC's and laptops using an 802.11b
> only wireless device?
>
>>I have a 10 Mbps cable internet connection 6that plugs into the router
>>from
>>the cable modem. I have one PC plugged into the router on one of it's 4
>>additional ports. I can speed test my connection speed at approx. 9.6
>>Mbps
>>on anything plugged directly into the router.

>
> Since you didn't bother to explain how you're testing the speed, I'll
> assume that you're using your ISP's online speed test. That's limited
> by the speed of the cable modem. Looks like you're on Road Runner. It
> doesn't matter how fast your wired or wireless connection is running,
> the speed will be limited by the speed of the:
> 1. Cable ISP.
> 2. Cable modem.
> 3. Ethernet router section.
> 4. Wireless access point built into the router.
> Your wired connection test only includes the first three, so any
> slowdown in the wireless section will not appear.
>
> The ethernet part of the router might limit the speed. See the chart
> at:
> <http://www.smallnetbuilder.com/component/option,com_chart/Itemid,189/>
> Ooops. The WGR614 isn't listed or reviewed. Oh well.
>
> So, you get to do your own benchmarking. Go unto:
> <http://dast.nlanr.net/Projects/Iperf/>
> and download IPerf 1.7. On one of your unspecified wired PC's, run
> the IPerf as a server as:
> iperf -s
> On another PC or laptop, run it as a client with:
> iperf -c ip_address_of_server
> You should get the TCP speed. With a wired 100baseT-FDX connection,
> you should get about 80-90Mbits/sec TCP thruput.
>
> Now, replace the wired connection from the client PC or laptop with a
> wireless connection and do the same test. If the client is fairly
> close and you're getting a good solid 54Mbit/sec connection, you
> should get about 25Mbits/sec thruput with one wireless link.
>
> If you get the expected speeds, it's working as expected (duh...).
>
> Now, take a walk with the laptop while running the test. As you get
> farther away, record the approximate distance, connection speed, and
> TCP thruput from IPerf. Extra credit for being organized and
> generating a neat graph. The farther away you go, the slower it will
> go.
>
> At one point, you're going to hit 9Mbits/sec. That's the maximum
> speed of your cable connection. Any farther away, and your wireless
> connection is going to become a bottleneck for internet access.
>
>>I have one PC with a USB wireless adapter and three laptops (one Dell, one
>>compaq, and one HP/Compaq). All are WirelessG, all updated, ect.

>
> That's nice. Any particular reason you don't want to disclose the
> makers and model numbers of your hardware? Perhaps you don't want me
> to suggest that you purchased garbage, the wrong hardware, don't have
> the latest firmware, or that the product might have a known problem?
>
>>I have
>>tested with all the wireless devices and can only get about 4 Mbps,
>>regardless of the location (it is all in a 2 bedroom apartment). I always
>>test with all machines turned off except the one I am trying.

>
> That means you're testing over the internet, using some unspecified
> internet speed test, and possibly in the same or next bedroom (hard to
> tell from your description). Obviously, something is wrong because
> with a 54Mbit/sec connection in the same room, you should be getting
> the full 9Mbits/sec from Road Runner, or 25Mbits/sec using IPerf.
>
> 4Mbits/sec sounds like you're stuck at 802.11b speeds. That's about
> what you'll get with an 11Mbit/sec 802.11b connection on a bad day.
> Wanna disclose your hardware?
>
>>This implies that the bottleneck lies with the router or wireless in
>>general. Should I expect this much of a fall off in throughput? I use
>>WPA
>>TKIP encryption for wireless devices.

>
> Encryption has very little effect on thruput.
>
>>If you have seen this issue before with this router, please let me know.
>>If
>>it is to be expected, it would be dissapointing. I wonder if there is an
>>issue with the router. It functions normally other than this issue,

>
> It might be the router. I use quite a few WGR614v6 routers for
> non-critical home application. However, most of my customers are no
> DSL which doesn't do much faster than 2.5Mbits/sec. No clue how they
> work at faster speeds. My guess is that there's something odd with
> your unspecified collection of client radios and computahs.
>
> --
> Jeff Liebermann jeffl@comix.santa-cruz.ca.us
> 150 Felker St #D http://www.LearnByDestroying.com
> Santa Cruz CA 95060 http://802.11junk.com
> Skype: JeffLiebermann AE6KS 831-336-2558




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  #4 (permalink)  
Old 05-14-2007, 03:19 AM
Jeff Liebermann
Guest
 
Posts: n/a
Default Re: Netgear WGR614v6 issue

"Bytor" <xxxxxxx@xxxxxxx.com> hath wroth:

>You sure do read a lot into a simple post.
>
>>" That's nice. Any particular reason you don't want to disclose the
>> makers and model numbers of your hardware? Perhaps you don't want me
>> to suggest that you purchased garbage, the wrong hardware, don't have
>> the latest firmware, or that the product might have a known problem?"


>Let me simplify.


Actually, I was hopeing you would supply some of the missing detail.
More simply:
1. What problem are you trying to solve?
2. What do you have to work with? (hardware, software, versions,
numbers).
3. What have you done so far and what happened?

>I have a 10 Mbps cable connection. The cable modem is plugged into the
>WRG614v6 router.


I'll be pedantic and point out that you also didn't bother to mention
the maker and model number of the cable modem. If you really have all
that MS and Novell wallpaper, you should know better.

>I turn off all computer equipment to avoid interference
>with the test and reset the router to factory defaults.


The defaults are not always the optimum configuration for wireless.
For example, some older routers slow down with the wireless
essentially scanning between 802.11b, 802.11g, Turbot-G, etc. However,
the difference is too drastic in your case, so this is unlikely to
cause the speed problem.

Resetting the WGR614v6 also eliminates having your router stuck in the
802.11b only mode, which was my best guess. However, you might want
to check the settings to make sure you have actually reset the router
and that it's NOT stuck in the 802.11b only mode.

>I have a brand new HP/ Compaq NC6400.


Runing what operating system? Updated with the latest MS or Linux
updates? Once again you're leaving out important information. What
wireless device? Drivers from HP or from the manufacturer? If XP,
are you using Wireless Zero Config or the manufacturers driver?

>If I plug it into a port on the router, I can "speed
>test" to any of several online sites at 9.6 Mbps. (I live in Dallas and use
>the "dfw.speakeasy.net" speed test"). No problem with internet/ethernet.


Agreed. You're getting the advertised cable modem speeds.

>Enable wireless connection on the laptop and unplug from the router and
>"speed test" drops to 4.4 Mbps, whether I am a few feet from the AP or in
>the next room. The signal quality is "Excellent" at all times.


I understood that in my last reply. I offered a way to reduce the
number of possible culprits by using IPerf. That would eliminate the
cable modem and the ethernet router part of the puzzle, leaving only
the access point section and the ethernet switch. The test will also
show error statistics as will your unspecified operating system
diagnostics.

Back to being pedantic. How many feet are a few feet? What signal
strength (in dbm) is "excellent"? At what SNR (signal to noise ratio)
or noise level? Numbers, not generalizations.

>This same test has the same results with my Dell Inspiron 600M w/internal
>wireless G, Compaq Evo with Wireless G card and Dell GX270 with Linksys
>compact USB Wireless G adapter.


Again, I note the partial lack of model numbers and operating system
versions. However, as 3 seperate computers and wireless devices
apparently exhibit the same behavior, it's mostly likely a problem
with either the wireless section or the RF environment.

>I either have a faulty AP in the WGR614v6 or that model cannot handle more
>than 4.5Mbps an the wireless side.


It's also possible that you live in an RF polluted environment.
<http://wireless.wikia.com/wiki/Wi-Fi#Interference>
However, the mostly likely problem is something wrong with the
wireless section of the router. I can't tell from here. If the
laptops all function normally through a different wireless router
(i.e. coffee shop hot spot), then by process of elimination, it's the
WGR614v6.

>This is the information I was seeking.
>I will likely only know by replacing the router/AP with one that is known to
>function at 10Mbps or more.


Well, the easiest way to troubleshoot anything is by replacement. If
you can borrow a different model router and try the same test, the
conclusions will be definative.

>Though I hold an MCSE:Security, CCNA. CCA, and
>COMPTia Security+ and am pretty familiar with general wireless networking, I
>have never witnessed this particular issue before.


Your unwillingness or inability to supply numbers and details is not
very impressive.

I have seen this problem before, but not with this particular model.
The problem turned out to be a nearby municipal wireless system that
was trashing the channel. Changing channels solved the problem. In
most cases, it is just plain bad firmware which was solved by an
update. If replacing the router with a different model does NOT solve
the problem, methinks you should consider doing a site survey with a
spectrum analyzer.

I can usually look at layer 2 (MAC layer) statistics for the wireless
device and determine what is causing problems. Same with sniffing the
traffic and analyzing the retries, retransmissions, collisions, and
corrupted packets using Ethereal.

>I was hoping to hear,
>"Oh yeah. that model of router blows over 4 Mbps" or something like that.


Well, why didn't you just ask that question? Unfortunately, the
router performance comparison at:
<http://www.smallnetbuilder.com/component/option,com_chart/Itemid,189/>
does not offer this specific model. That's why I wanted you to
actually measure the thruput, without using an online speed test.
There are also some router and client combinations that simply hate
each other. Eventually, these also get fixed with firmware updates.

I checked various reviews, but there's a problem. The different
hardware mutations of the WGR614 all have different chipsets and
therefore different performance levels. Here's one that might be a v6
running at 22Mbits/sec wireless throughput.
<http://reviews.cnet.com/NetGear_WGR614_54_Mbps_Wireless_Router/4505-3319_7-21218238.html>

>I do appreciate your efforts though, as well as further ideas.


No furthur ideas. Do the Iperf speed test and see if the wireless is
really the problem. If you think that your firmware update caused a
problem, try flashing the firmware again followed by a hard reset.

Incidentally, I do NOT have an MCSE, CCNA, CCNE, or other
certifications. So far, I haven't needed them and haven't had the
time to study for them.

--
Jeff Liebermann jeffl@comix.santa-cruz.ca.us
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558

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  #5 (permalink)  
Old 05-15-2007, 05:10 AM
Jeff Liebermann
Guest
 
Posts: n/a
Default Re: Netgear WGR614v6 issue

On Sun, 13 May 2007 20:19:44 -0700, Jeff Liebermann
<jeffl@comix.santa-cruz.ca.us> wrote:

>No furthur ideas. Do the Iperf speed test and see if the wireless is
>really the problem. If you think that your firmware update caused a
>problem, try flashing the firmware again followed by a hard reset.


I just setup a WGR614v7. Not the same as v6 but still should show
similar performance. Connected to a Comcast cable. Speed test
(nitro.ucsc.edu) showed 14Mbits/sec download and 1.5Mbits/sec upload
with ethernet connection. When I switched to wireless, it was
approximately the same. A fast IPerf test showed about 22Mbits/sec
with a 54Mbit/sec wireless connection in both directions. The only
gotcha was that it wouldn't even get a DHCP IP address from Comcast
until I updated the firmware.

--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831-336-2558 jeffl@comix.santa-cruz.ca.us
# http://802.11junk.com jeffl@cruzio.com
# http://www.LearnByDestroying.com AE6KS

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