Problems connecting to the internet with Linksys WCG200 router

Hi all.

I just received a Linksys WCG200 cable modem and router (see
ftp://ftp.linksys.com/pdf/wcg200_ug.pdf) and I am trying to connect it
to my Videotron cable-based internet connection. It seems that the
modem can connect (Cable LED is green, status on the config page says
that it is connected) to Videotron. I also can connect to the router
both via the LAN cable and wirelessly. However, I am unsable to browse
the internet.

My laptop's IP configuration is all set to automatic and I correctly
receive an IP address via DHCP. Therefore I cannot see why I wouldn't
be able to reach the internet. Does anybody have any ideas?

Cheers,
Eric

Eric Bodden <eric.bodden@googlemail.com> wrote:

>Hi all.
>
>I just received a Linksys WCG200 cable modem and router (see
>ftp://ftp.linksys.com/pdf/wcg200_ug.pdf) and I am trying to connect it
>to my Videotron cable-based internet connection. It seems that the
>modem can connect (Cable LED is green, status on the config page says
>that it is connected) to Videotron. I also can connect to the router
>both via the LAN cable and wirelessly. However, I am unsable to browse
>the internet.
>
>My laptop's IP configuration is all set to automatic and I correctly
>receive an IP address via DHCP. Therefore I cannot see why I wouldn't
>be able to reach the internet. Does anybody have any ideas?
>
Are you getting an ip address on the wan side, from the cable modem?

"Eric Bodden" <eric.bodden@googlemail.com> wrote in message
news:563e255b-b4e6-4d2a-997b-0f32c1e736f5@y21g2000hsf.googlegroups.com...
> Hi all.
>
> I just received a Linksys WCG200 cable modem and router (see
> ftp://ftp.linksys.com/pdf/wcg200_ug.pdf) and I am trying to connect it
> to my Videotron cable-based internet connection. It seems that the
> modem can connect (Cable LED is green, status on the config page says
> that it is connected) to Videotron. I also can connect to the router
> both via the LAN cable and wirelessly. However, I am unsable to browse
> the internet.
>
> My laptop's IP configuration is all set to automatic and I correctly
> receive an IP address via DHCP. Therefore I cannot see why I wouldn't
> be able to reach the internet. Does anybody have any ideas?
>
> Cheers,
> Eric

Your Internet Service Provider has to know the MAC for your new goodies.
Call them and connected.
JPS

> Are you getting an ip address on the wan side, from the cable modem?

Yep, positive.

Eric

> Your Internet Service Provider has to know the MAC for your new goodies.
> Call them and connected.
> JPS

Ah, that may be it. Ok, I will give them a call.

Thanks!

Eric