Re: Arris Touchstone Modem and Linksys WRT54G - No Internet Over Network

Hi
Internet Not working is the Kitchen sink type of trouble. it does not lead
to a solid answer of ant kind.
You have to find out what exactly is Not working.
1, When this occurs can you log to the Router's menus?
2. If you can look at the Router's WAN menu and see what is the status of
the connection to the Modem.
3. Connect one computer to the Modem (make sure that the computer is
configured to obtain Auto IP).
Switch Off the Computer, switch Off the Modem. Wait 3 min. switch On the
modem and wait to the light to come On indicating that the Modem is
Connected. When the light comes On switch on the computer.
If it is Not working call your ISP.
Jack (MVP-Networking).

<kb1jec@gmail.com> wrote in message
news:26031c2c-ec9a-45ab-9f76-3382315dba30@e67g2000hsc.googlegroups.com...
>I posted about a month ago about a problem with a router and modem,
> and now I'm back with the same problem. In my last post I got no
> answer to my problem but somehow after playing with the modem and
> router, they linked up again.
>
> So here we go again.. out of the blue the internet stopped working on
> all networked PCs. I reset the router, the modem, and no luck. I
> boot up the modem first, then the router.. nothing. Try router first,
> then modem - same. Try both at once - same. Shut both down for 15
> min and then try rebooting - same.
>
> When I unplug the cable from the router and plug into the PC, I get a
> 'Limited or No Connectivity' error. I check the connection settings
> and find an 'Automatic Private IP' starting with 169. I then reset
> the modem, and it connects to the PC and the internet works. I can
> reset the modem over and over while plugged into the router, but it
> never works.
>
> I read about the MAC address cloning and used ipconfig /all to get the
> physical address of my ethernet port on the PC, and turned cloning on
> in the router settings. That still didn't do anything.
>
> Any ideas? I have a Linksys WRT54G router and an Aris Touchstone
> Telephony modem (does internet, digital telephone). I remove the
> backup battery form the modem when I reset it. My ISP is Comcast.
>
> Thanks,
> Doug